Roof Masters Preferred Inc

Paid money, they walked around roof, said it looked fine. Angie's list keeps asking for my review. Paid too much for what was performed but it was my own fault for buying one of their deals. Won't do that again.

It was a great experience and they did it all in one day. It was an amazing job.

They blew all the leaves off of my roof and took a look for repairs. The old roof is still holding.

It was excellent. They did not charge me at all. They looked at the work All Star roofing had done and thought it was a very poor job. They didn't want me to mess up my warranty.

Very professional, gave me some pointers on roof maintenance.

I called the company several times and emailed with no response. I contacted Angie's List and they said they were out of business. The company could have responded to tell me that or informed customers somehow.

They were on time and they did a good job. I would recommend them to others. I was very pleased with their service.

Ok Marginal communication

Service was on time. It turned out that I had to repair the roof a year and a half later because his repair was not done correctly. nails were popped up and the shingles were bumpy. It leaked at a place where 2 pieces of plywood joined and there was a couple of loose shingles that allowed water to come in . When I called them to fix their mistakes, they did not reply when I left a message. I WOULD NOT RECOMMEND THEM.

When initially making the appointment, did not realize I had a conflicting schedule. Lloyd May was quite accommodating and flexible in rearranging his schedule. Not only did he rearrange his schedule, but he was on time giving me several suggestions with the upkeep of my roof and gutters. I certainly will recommend this company to my neighbors, should they inquire.

Great,very please with their service.

It went very well. The tradesman was very experienced and efficient. I really appreciate getting this done as the property is for sale.

We were disappointed. We never even spoke to anybody. They said that they cleaned the gutters. We were also expecting some sort of roof inspection that was stated in the deal. They showed up exactly when they said they would be here, but we would have liked some type of follow up from them. We have used them for services in the past and we were happy with them. They called us the night before to set-up the service.

We did have some misses communicating with one another. Partially my fault, as I have a very "fluid" schedule. But we finally connected, the gentleman, Lloyd communicated with me, showed up on time and did a very nice job. I have contacted the company to use his services on an ongoing basis. I definitely recommend.

They did a very nice job and I would recommend them to others!

We paid $1,000 deposit on the big deal for a new roof for $6,500. When they came out to the house the price was $10,000, higher than other estimates. A scam! We want a refund of our deposit!

The service provided was so-so. What I like was the guy was friendly and honest. There wasn't really anything that I disliked. The repair cost were higher than couple of the others I had gotten.

Two big deals were offered: One for $167 for roof maintenance only, and one for $391 for roof maintenance PLUS a repair of up to 2' by 2'. I ordered the $391 deal because I knew I had a small area of rotted wood on my lanai that needed repair. Lloyd May from Roof Masters came to my house, examined the damaged area, and said that I needed a more extensive repair to keep the problem from reoccurring and I agreed with him. So he performed some routine roof maintenance but did not do any repair. He said he would get back in touch to schedule the repair. Since then we have had an enormous amount of rain in the Tampa area, which led to a lot of roof leaks and a lot of work for Roof Masters this summer. Since my job involves a patio roof and not a leak into my home, I told Roof Masters that they could wait on my job. The excessive rain continued into September. Now I have to be away for a month to take care of aging parents. I talked with Kim at Roof Masters about getting an official credit for the $224 difference between the non-repair/maintenance only deal ($167) and the combined repair/maintenance deal ($391) which I paid for. Kim said that since Angie's List handled the money, I should contact you. Kim has been very helpful and understands my position. I still want Roof Masters to do the repair, but I think it would be best if I settled accounts on the completed work before scheduling the repair. In essence, I should have just purchased the $167 package rather than the $391 package since all I got was some routine roof maintenance. I realize that some time has passed since this work was done, and I should have taken care of this sooner, but if there is any way to get a refund or official credit of the $224, I would appreciate it.

I have had no problems with rain since.

Wayne contacted us about a week after we purchased the big deal ($1,000 deposit for a complete $6,500 new roof). We set up a time for him to come look at the roof and prepare an estimate. He gave us an estimate for $15,000 to replace our roof. This is the same or higher than estimates from other roofers so it really didn't seem like a "big deal" at all. If we are going to pay the same price, we will hire someone with a solid reputation that is better able to communicate with customers.

after attempting twice to get a hold of the company and schedule I time. I told him I would be there at 5 pm. he got there a 4 pm. my wife was unaware. he fixed a lot of shingles and was 90% sure he got the area. still waiting for a big rain to test it out.

Once I purchased this deal and decided to be a little proactive about extending the life of my current roof I was happy I did! Several hard rain storms had blown through the neighborhood and created a small leak that was intermittent. The response time was very good and the work was done within 48 hours. It turned out the leak was a small issue fixed by cleaning off the roof and resealing a few weather cracks!! I was not only relieved to get a good preventative maintenance service but also to feel secure knowing I have a roofer to call that I can depend on to give me honest and efficient advice. I would definitely recommend the company to anyone needing their expertise or even just piece of mind!

I initially called when I first bought the Big Deal and they told me they could only honor it for the first three months. However, I wanted to see if my roof was going to leak in the summer. I called a couple more times and asked them to call me back. They never did. Now I just want my money back.

He called me and I met up with the guy. He gave me an estimate for the work to be done. He included the package price and there was an additional cost for the additional square footage. We are set to have the work done.

How'd it go? It didn't.... They never contacted me. I had to contact another provider and received services from them. I now have no need for this package that I purchased.