Roger's Central Vacuum

Great guy Professional

Called back right away after inquiry. Offered to troubleshoot over phone and when that was not enough , set up service call for next day. A pleasure to work with and very knowledgeable

Order Placed on the 28th of May 2021. Was told every month to keep waiting because of backorder. Now they dont pick up the phone or reply to emails. I hope I dont lose $1,413.85. I called the shop across the street and was told they moved in January. Owners info: Ambrose, Constance Renee 2244 CATALONIA WAY S ST PETERSBURG, FL 33712

Their website says items should be shipped within 1-2 weeks. They charged the credit card immediately. Finally, eight weeks after ordering, they emailed to say the entire order was shipped minus the main power unit, which would be shipped from the manufacturer. Only about 1/3 of the order showed up, and I have been emailing them for 2 weeks with absolutely no response. I have three different phone numbers for them, and I have called dozens of times and they will not answer. 

They called right away and was very friendly and explained what could be wrong. I received excellent advice on fixing my central vacuum. The motor is fine , but I needed a new 30 foot hose. It was old and clogged and lessened my suction. Roger ordered and is sending me a new hose.

They were professional, very easy to work with, quick to respond and reasonably priced.

They returned my call within a few hours. Appointment was scheduled for two days ahead. Service man was on time, vented my central vac outdoors (had not been done correctly by another company that originally installed). Worked quickly and efficiently. Very pleasant. Would definitely recommend!

Great company to work with. Prices very reasonable. Had a challenging issue with venting existing unit which took extra time, but job was completed following week.

Hard to initially get in contact, but the rest of the experience was very positive.

My only suggestion would be they need to be easier to reach by phone.

Im very pease with the work and very good comunication

I have ordered several items from Central Vacuum Stores. The website is easy to navigate and customer service reps are both helpful and knowledgeable. A pleasure to work with.

Tech called right away. Happy with service call.

Helpful, friendly and knowledgeable technician. Fixed my central vacuum problem quickly.

Office staff and installer were very helpful and professional. We are pleased with the central vac and the installation.