Mills Handyman

I hired Mills Handyman. They have this informational blip online that says and I quote: ‘With 5 years experience we pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project.’ I have just experienced their ‘reliability, communication, education, etc.’ and would love to pass on that experience. I have a leaky spigot. I bought a new one on Amazon and needed it replaced. However, the old spigot had paint on it. He comes out to the house, analyzes the situation, quotes me a price which I didn’t think was enough and I said that. I told him what I would pay which was more than he offered. He discovered that the wrench wasn't big enough to replace the spigot so he offered to come back the next day to work on said spigot. I explained that I had to work but I'd leave the gate unlocked and where the new spigot and check would be. Didn't hear anything so I texted from work. There was a family emergency and he said he would be out tomorrow. After a few convos, he apologizes because he got me confused with someone else. He sent a text that he would be out shortly. I didn't get that text til later but anywho, they show up just as I get home from work. I was told it would take only a few minutes. I said that I had just got home from work and I had to let my dogs out to tinkle so please let me know when the job is done. They didn't. I note they are gone at 3:23 PM. My water is not turned on. I text and no answer. I call and no answer. The check is gone and the new spigot is on. They left their cig butts and plumber’s tape near the spigot. I look a tad closer and sure enough, they tore up the copper piping. I now have no water and it’s a holiday weekend. I put a stop payment on the check but why would these jerks just leave? Did they not think I would find out? I should have read the reviews but it was just a spigot, you know? It’s a shame because I had plenty more jobs for him to do. I now have to hire someone else and take this guy and his buddy to small claims court. Heavy sigh.