Description of Work: By far the worse customer service I've encountered. The receptionist is extremely rude and not helpful. Called to schedule to get an estimate and she speaks in a degrading and demeaning manner. If your name doesn't match the caller ID then she believes you don't own the own. This company does want your business and are happy to cancel your appointment if you disagree with her at any point or even question her. This is not an American company I would ever work with, don't spend your hard earned American money here. Update: after the phone call experience and cancellation requested by both parties, they showed up at my house.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lorie B.
07/2020
1.0
plumbing
+ -1 more
they never showed
Description of Work: needed tub faucets changed out
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
David J.
11/2017
5.0
plumbing
+ -1 more
It was perfect. It's always inconvenient to have someone come to your house but, Kurt is very neat and he loves my dogs. He's a great guy, very honest and provides assurance with his work. And I will continue to use him for all my plumbing needs.
Description of Work: I've used his services for years. He recently installed a new faucet, replaced my icemaker and installed new faucet seats in the bath tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Jodie I.
10/2017
5.0
plumbing
+ -1 more
Kurt came out on a weekend and diagnosed the problem as a leaking wax toilet ring, which he replaced. Two days later the leak was back in force and he returned with an assistant and determined it was actually water from the shower/tub leaking around the tub at the wall an along the floor. He recommended re-sealing along the floor and wall and adding a splash guard along the wall. He did not charge for the second visit at all, even though he was here for 45 minutes with an assistant to get to the bottom of the water problem without ripping out my walls or garage ceiling. I was very satisfied and would call him again for any plumbing issues in the future.
Description of Work: There was a leak from the bathroom of the apartment above the garage through the garage ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Mariaelena B.
04/2017
5.0
plumbing
+ -1 more
I have NO words to describe this man and his team. They are angels. I am not joking. Kind, respectful, professional, honest to a fault...OMG! They even put towels down throughout my house. I thought I was dreaming. I have found the plumber for all my work. THANK YOU does not even begin to cover it.
Description of Work: Leak under sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES S.
03/2017
5.0
plumbing
+ -1 more
Kurt came out the next morning and fixed it in a matter of a couple of hours. They did a fantastic job on a tedious and hard to reach pipe. They were extra careful and extra clean. I'll always call Kurt for any plumbing needs.
Description of Work: Had a below slab leak in master bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
GERALD & CLARA B.
07/2016
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
GERALD & CLARA B.
03/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: After we bought a condo, Kurt removed the old filtration system from underneath the sink and bathroom, and installed a new filtration system and 2 new shower heads. He determined that one of the new owner-provided, hand-held, shower heads was too heavy to support its own weight and very likely to break under normal use, damaging the shower arm as well. He recommended we find a stronger one, to avoid probable repairs later. He did not charge us for the first visit when he returned to install the replacement shower head and performed the other work mentioned. Kurt has been our plumber and friend for 7 years and we are always very satisfied with his help. He is prompt, professional, honest and reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
Edward C.
02/2015
5.0
plumbing
+ -1 more
Honest and helpful.
Description of Work: Kurt picked up the phone and solved my problem over the phone. He told me how to fix my problem and said he didn't need to come out. Very honest and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
NICK P.
01/2014
5.0
plumbing, water heater repair
+ 0 more
Our water heater failed. The Pink Plumber, a national outfit gave me two choices, either replace the logic board for $450 with no guarantee that there was not something else wrong with the unit or replace it for $3500. Needless to say I sought a second opinion. When Kurt heard we had hot water, he rearranged his schedule to get out to see us the same day. Since the unit was out of warranty and we never like the way it worked, Kurt replaced the unit for $1250 - one third of what the Pink Plumber wanted. Kurt came back promptly the next day and adjusted the unit after we had a chance to use it over night at no extra charge. Great service.
Description of Work: Replaced our tankless water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Helen H.
10/2012
5.0
plumbing
+ -1 more
Our 10-year-old garbage disposal was leaking and I knew it needed to be replaced. I checked prices for replacement with the same make with a plumber we had used before as well as with Kurt MacIntyre. The other plumbing company wanted $90 more, mainly because they insisted they would have to add a trip charge to the bill, while Kurt's $275 price was all inclusive. After he came out, I asked if he would also clean the four sink drains because I have difficulty getting the stopper mechanism properly aligned after cleaning. He did so for an extra $30, which I thought was very reasonable. All in all, it was a great experience. Kurt came when he said he would, did a great job and charged what he said he would. I definitely will be calling him the next time I need a plumber.
Description of Work: Replaced the garbage disposal in the kitchen sink (appliance included in price) and cleaned drains of four bathroom sinks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
Anne G.
09/2012
5.0
plumbing
+ -1 more
unknown
Description of Work: Very knowledgeable, fair and willing to go the extra mile. So glad he was recommended to me. Would recommend him.
Rating Category
Rating out of 5
Yes, I recommend this pro
GERALD & CLARA B.
06/2012
5.0
plumbing
+ -1 more
He's wonderful and he is a good guy. He is prompt and he fixes the problems right away. He is professional and really friendly with everybody. He cares a lot about doing a good job and satisfying the customers.
Description of Work: I used Kurt MacIntyre Plumbing LLC to fix the drains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Christopher J.
02/2011
5.0
plumbing
+ -1 more
He has fair prices. Anything that he saw wrong he fixed without charging extra. As he was doing the work he found things that he hadn't noticed and he didn't tack on extra costs, which he could have easily done. His prices were really good compared to other quotes I got. I would definitely use him in the future.
Description of Work: I used Kurt MacIntyre Plumbing to do a replumbing on our house.
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Service Categories
Plumbing,
Water Heaters
FAQ
Kurt MacIntyre Plumbing LLC is currently rated 4.9 overall out of 5.
Kurt MacIntyre Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kurt MacIntyre Plumbing LLC offers free project estimates.
No, Kurt MacIntyre Plumbing LLC does not offer eco-friendly accreditations.
No, Kurt MacIntyre Plumbing LLC does not offer a senior discount.
No, Kurt MacIntyre Plumbing LLC does not offer emergency services.
No, Kurt MacIntyre Plumbing LLC does not offer warranties.
Kurt MacIntyre Plumbing LLC offers the following services: plumbing, additions, remodels