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HURRICANE WINDOW & DOOR

2.3(
3
)

Hurricane Shutters, Doors, Windows

About us

We are a Glass and Glazing Contractor,Shutter and Opening Protective Contractor.

Business highlights

30 years of trusted experience

Services we offer

Window and door installation, Shutter installation and Repair, Glass repair, Broken window repair, Broken store front parts replacement, installation of heavy Shower glass doors and waterproofing.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

2.33 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%
Rating CategoryRating out of 5
quality
2.3
value
3.3
professionalism
2.3
responsiveness
2.3
punctuality
2.3
Write a review
Showing 1-3 of 3 reviews
Glenn B.
05/2015
1.0
hurricane shutters
  + -1 more
They installed the windows around 2010 and didn't have problems until 2013 when a storm came. There was a water damage since they did not install them correctly. But they did not do anything to correct the situation. I reached out to them and spoke to them regarding the situation. But they stopped taking my calls. So I had somebody else to come out and fix the problem and it cost me several thousand dollars to clear up the water damage. I also filed a complaint against them.
Description of Work: They installed some windows for me and did not do it correctly. It caused some problems.
Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Owen S.
10/2011
5.0
doors, replacement windows
  + 0 more
Overall very satisfied.
Description of Work: Hurricane Door and Window, installed all new casement windows and a glass double door, they where on time for the appointment, and very professional. They provided everything that was on the contract and the work was flawless. I have recommended Hurricane Door and Window to my friends they were all very thankful for the recommendation.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from HURRICANE WINDOW & DOOR
Thank you for the excellent rating, we appreciate your comments! As always we try to do our very best on every job and to deliver all that is promised to all of our clients. Our work reflects our commitment to quality products and service. Scott J. Prestero
PAUL R.
09/2011
1.0
doors, hurricane shutters
  + 0 more
Bad. Please be carefully with these guys!
Description of Work: YOU HAVE BEEN WARNED. I went with these guys because they seemed honest and they had the lowest bid. It took over a month to complete the job and they ended up drilling holes around the wrong door. I just had new stucco applied to my entire house. They apoligized and promised to pay for the repairs. I was ok with that because mistake can happen. I had my stucco guys do the repairs, and they only charged me $125.00 to fix. Scott asked for a copy of the reciept which I faxed over. I never heard from them again. I have called multiple times and Scott will not take my calls. YOU GET WHAT YOU PAY FOR. I WENT WITH THE CHEAPEST BID AND IT WAS A NIGHTMARE FROM START TO FINISH. FOOL ME ONCE SHAME ON ME, FOOL ME TWICE SHAME ON YOU!!!!!!!!!!!!!!!!!!!!!!!!
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,250
Response from HURRICANE WINDOW & DOOR
The contract agreement was dated 7/18/11, and entailed providing and installing exterior fabric shutters to the home. The installation process was done on 8/8/11. Although there was no specific date noted for completion, 20 days is not an untimely “turn around time” for this specialty product. Holes were drilled as per the original floor plan as contracted. The customer called me during the installation process to then change one of the door shutter locations. I told him during the phone conversation, that an additional charge of $20.00 to alter the size of the original shutter, and to move the shutter to another location would be incurred for this “on the job last minute change”, and that different bolts would be used as requested by homeowner. Upon my instructions, the installers altered and moved the shutter. The original opening holes were patched by our installers as a result of his request, and the end result was approved by the homeowner. The installers were told that the patching was acceptable. The customer then called me to state that he was faxing an invoice for patching the holes in the Walls, which we had already done. The invoice was for $125.00. The customer took it upon himself to send me the bill for a job we had previously finished and was approved. I received a call from the customer after the faxed invoice was received, and I was busy on another job, and told him I would call him back. I tried calling him later, and did not reach him directly. I got busy doing other things, and I would have assumed he would have called me back. In lieu of charges for altering the shutters, and the addition and exchange of different fastener system, (which is a more expensive product, and harder to install) this is what we would like to do to rectify the situation. I will not charge the customer for the altering of the fabric shutter, and the additional bolts, for the requested $125.00 charge for stucco patching to be resended. Scott J Prestero President H.W.D.

    Contact information

    4980 66TH ST N, Saint Petersburg, FL 33709

    www.hurricanewindowanddoor.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Hurricane Shutters,
    Doors,
    Windows

    FAQ

    HURRICANE WINDOW & DOOR is currently rated 2.3 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    HURRICANE WINDOW & DOOR accepts the following forms of payment: Check,MasterCard,Visa
    Yes, HURRICANE WINDOW & DOOR offers free project estimates.
    Yes, HURRICANE WINDOW & DOOR offers eco-friendly accreditations.
    No, HURRICANE WINDOW & DOOR does not offer a senior discount.
    No, HURRICANE WINDOW & DOOR does not offer emergency services.
    Yes, HURRICANE WINDOW & DOOR offers warranties.
    HURRICANE WINDOW & DOOR offers the following services: Window and door installation, Shutter installation and Repair, Glass repair, Broken window repair, Broken store front parts replacement, installation of heavy Shower glass doors and waterproofing.

    Contact information

    4980 66TH ST N, Saint Petersburg, FL 33709

    www.hurricanewindowanddoor.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM