We hired John Heinl with Heinl Brothers painting to paint our large 20,000 square ft under roof home. We accepted the proposal and did a contract with him to use the Scott Paint for he promised us we would get a 7 year warranty with it. In our contract we agreed they would use a coat of primer and 2 coats of paint on the house. We also had an agreement that they would touch up where the other contractors had damaged the paint while finishing construction. It wasn't until nearly being completed that we were about to pay our final payment when we discovered the house didn't look right. We discovered that they were not painting with the paint, they were painting with the same color primer. If you went up to the house, it would peel right off. They had not painted the two coats of paint they promised us. (We hired a paint specialist to be sure they did/or didn't have the paint on, he assured us it did not have 2 coats of paint) We approached them about this and they walked off of the job. We asked for them to paint what we had paid for, they refused and never finished the painting. Therefore they forfeited our 7 year warranty with Scott Paint and we had to hire someone else to come in and paint our whole house, after we had almost paid them in full. DO NOT TRUST THEM!! They will say one thing and do another. We recommend you stay away from them!
Description of Work: They were painting our large home and seemed to be doing a good job. They were instructed to put on one coat of primer and then two coats of paint. Unbeknown to us, they were painting with primer and not putting on any paint. We discovered this and when we asked them to make it right, they decided to walk out on the job. They are not to be trusted, for they did not do as they were suppose to according to the Scott Paint Warranty, so they forfeited us getting our 7 year warranty with Scott Paint. Do not trust this company!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
01/2002
5.0
house painters
+ -1 more
unknown
Description of Work: They were professional, fast, and did a great job. They covered everything.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Exterior Painting
FAQ
HEINL BROTHERS, INC. is currently rated 3.7 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
HEINL BROTHERS, INC. accepts the following forms of payment: Check
Yes, HEINL BROTHERS, INC. offers free project estimates.
No, HEINL BROTHERS, INC. does not offer eco-friendly accreditations.
No, HEINL BROTHERS, INC. does not offer a senior discount.
No, HEINL BROTHERS, INC. does not offer emergency services.
Yes, HEINL BROTHERS, INC. offers warranties.
HEINL BROTHERS, INC. offers the following services: INTERIOR OR EXTERIOR, WILL PAINT CABINETS, WILL NOT PAINT FORMICA,