House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning
About us
We are a Family owned Business. We do not make you sign a contract for homes or Offices. We always try to keep the same employee's so you have familiar faces cleaning your home. We run continous backround checks on our employees , not just when they are hired. Our Initial cleaning Fee is usally 2xs your Regular Rate, depending on lots of factors and can be negotiable. If you need a reliability residential and commercial cleaning services in St Petersburg, FL,call us now on (727) 520-4844!
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Residential Cleaning, Commercial Cleaning, House Cleaning, Office Cleaning, Janitorial Service
Took about one month to get an appointment. Had a coupon that stated 6 hours of house cleaning worth $175.00. Three girls came and cleaned for two hours total. The house was ok clean but not worth $175.00. There was not even vacume lines on my carpets. They either did not vacume or used a vacume that does not work. Even my cordless vacume makes lines on the carpet. I asked if they could give me a price on how much it would be if I hired them to clean my house every week. The owner Cory was supose to call me. It's been 5 days and they have not gotten back to me yet. I don't think they want new business.
Description of Work: Cleaned my 1400 2 bedroom 2 bath ranch home.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0
$175
Response from Dusters Plus
Hi (deleted member name), apparently there was some confusion when we spoke on the phone. You stated you wanted Weekly House cleaning and I informed you that we did not have a crew that could service you,( in your area ), every week, only Bi Weekly for a price of $75.00-$85.00 per cleaning. I usually am pretty responsive and always try to communicate with our clients. We could not service you every week as I had no crew with an opening in your area every week, it certainly wasn't that i did not want your business, I just couldn't take it at the expense of our current clients and their schedule. I am sorry if you felt ignored or put off. As far as your not thinking we vacuumed, Our vacuums sometimes leave lines sometimes they don't , it depends on the Nap/Pile of your carpet. However you were there watching them and I think it unfair of you to imply we didn't , even though, had we not Vacuumed it would have been due to your time being up and you would have had the option to pay for the extra Time.The deal you had was for up to 6Hrs of cleaning for $69.99 with more hours available if you wanted to pay extra. 3 girls for 2 hours = 6 hrs as stated in the original sale and also explained to you over the phone, If for some reason they could not finish in time "you" would have had the option to pay the extra time for them to finish. We had no way of knowing How dirty your home was or was not and tried to work with you to give you the most bang for your $69.99. Again you had the option to pay more to have a Complete Clean. I apologize that there was some confusion and assure you that had I known you had any issues I would have contacted you to explain and work something out. Sincerely, Cody Gulley Dusters Plus Cleaning
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Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning
FAQ
Dusters Plus is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Dusters Plus accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dusters Plus offers free project estimates.
No, Dusters Plus does not offer eco-friendly accreditations.
No, Dusters Plus does not offer a senior discount.
Yes, Dusters Plus offers emergency services.
Yes, Dusters Plus offers warranties.
Dusters Plus offers the following services: Residential Cleaning, Commercial Cleaning, House Cleaning, Office Cleaning, Janitorial Service