I have used this company for 5+ years, they service my pool weekly, rain or shine. They do not attempt to sell you services you do not need. Friendly, courteous, dependable are just a few words I will use for this local, family owned business. They will not disappoint.......
Description of Work: Weekly pool maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary B.
02/2012
1.0
pool cleaners
+ -1 more
See the above - DO NOT use this company
Description of Work: We have a home warranty through American Home Shield (AHS), and they are the ones that sent Diver Down to our home for a pool pump that was leaking. On 01 February, a technican came and told me that he had to replace the whole pump plus a diffuser was bad and he had to get authorization from AHS for this service. That weekend we were to have a freeze, and the company NEVER came. I called both AHS and Diver Down with my complaint, and they finally installed the "new" motor on approximately 07 February. I called them back a few days later complaining that the motor sounded like a tractor trailer motor. The tech came back out and stated that there was something definitely wrong with the motor, and he would replace it. After a few days, I sent a note to Diver Down, and they told me again that the diffuser was defective, and they would have to get authorization from AHS. OMG - how many times can a diffuser be defective. My pool pump was taken on 15 February, and as of this date, 22 February, we still do NOT have a motor. I have called Diver Down, and they have not returned my call. From this experience, I recommend HIGHLY that you do NOT use this company. I can say another thing about American Home Shield, but that's for another entry. An "F" rating is highly deserved.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lynne F.
08/2006
5.0
pool cleaners
+ -1 more
Diver Down Pool Service has been very good. If we see something extra that needs to be done, they will do it even though it's outside of the contract. The only thing they will charge extra for is any parts. I love the work they do.
Description of Work: Diver Down Pool Service services my pool once a week. He cleans the filters and makes sure that the chemicals are balanced.
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Service Categories
Pool and Spa Service
FAQ
DIVER DOWN POOL SERVICE is currently rated 3.7 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
DIVER DOWN POOL SERVICE accepts the following forms of payment: MasterCard,Visa
No, DIVER DOWN POOL SERVICE does not offer free project estimates.
No, DIVER DOWN POOL SERVICE does not offer eco-friendly accreditations.
No, DIVER DOWN POOL SERVICE does not offer a senior discount.
No, DIVER DOWN POOL SERVICE does not offer emergency services.
No, DIVER DOWN POOL SERVICE does not offer warranties.
DIVER DOWN POOL SERVICE offers the following services: POOLS, PARTS, SUPPLIES AND ACCESSORIES