Central Vacuum Stores Inc

Wonderful experience. Went over and above with service.

Directed me to same vacuum, same specs, same warranty as vacuflo for much less $$. Akin to generic drug made by same manufacturer. This one works just as well as the one I replaced

Evan was very helpful in educating us about central vac and giving us options to fit out needs. He provided a quote with different options and followed up to see if we had questions. His price was in line with others, and his experience and follow-up was much better than other companies. He completed the install in a timely and professional manner.

prompt knowledgable service. product itself has has features I don't like: hose kinks a bit too easily but is light and easier to handle; carpet height adjustment requires bending down to poorly marked dial; don't like handle configuration and push button release is sticky.

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Wonderful. Previously they replaced broken/worn out parts with used ones on an older model.

Very professional and conscientious service providers. Know their stuff and are very polite, responsive and punctual. Advised against some more expensive alternatives. Unit has worked perfectly since their service.

Quick, easy, helpful. Will use again.

Purchased new vacuum earlier in the year and really like it. The part that broke was my fault, not the machine's. Overall experience with this company has been excellent.

The one thing I really liked about this provider was his flexibility. I had purchased a Miele a while back and one of my contractors used it like a shop vac. I then decided to purchase a new one but wasn't sure I wanted to spend a ton of money. The good news was they would put me on a payment plan and over five months take 50 per month. I spend that on just about everything I do, so I took them up. Received the vacuum and when I got it, I had someone else look at my old Miele Shop Vac, and for 90 dollars he fixed it. so I called them up and told them I wasn't sure if I was going to keep the new one and the gentleman who answered the phone was great. Let me know what you want to do and you can ship it back. After I tried it once, I knew it was going to stay in my home, so I really enjoyed the transaction and the professionalism as well as the deal I received.

Courteous, on time, and explained all work.

Everything went well. Old vacuum exhaust bag/filter was greatly compromised due to accumulation of dirt being trapped in between the two membranes of the old filter. After repair, the vacuum system operated with far, far greater suction and efficiency.

It was great, I had no problems at all on anything, everything is as I ordered. They told me when it was coming and they came and there was no damage or anything so I got everything that I ordered. They are comparable with everybody else as to their price. I never had any problems with them at all. I didn't really speak to anybody, I just ordered in the internet so I haven't talked to anybody there. Everything went fine through the internet.

The service was excellent and tech was very professional. Company charges $95 for a service call which I think is a little steep in today's business environment; however, the work that is performed was well worth the visit. I would recommend this company to all.

Efficient, thorough and simple.

They were amazing and very knowledgeable.

There was NO work preformed in my house.

The installation was flawless. I have had (4) problems with the product thus far. The price is at a premium but the product is of poor quality. Most recently, the belt broke and am at (3) weeks of waiting for the replacement.

We spent about $79 as a service fee with them. They didn’t fix it. New tone no longer makes that particular unit. So it was not fixable. We will not consider using their services again in the future.

We called Central Vacuum Stores and they had someone out with a replacement unit by noon and installed it. The Unit is a "house" brand - their own - but it appears to be more powerful than what we had and hopefully will last as long. A bit pricey but the work was well done and professionally installed.

Service was excellent. Tech that came to home was knowledgeable and professional. Response for request of service was excellent.

After researching the company via their great website, I decided to visit the store to execute the transaction. I was immediately welcomed and given great advice on my options. There were samples of the unit I was going to purchase so I was able to get the 'touch and feel'. The service was efficient and very pleasant, organized and professional.