Carroll's Building Materials

I hired Carroll's Building Materials to make concrete on site and to pump that concrete using their equipment and employees to my seawall reconstruction project. The work was scheduled to begin at 10:30 am and due to Carroll's running late the concrete pumping started at 12:00 noon. The pour was going fine until the newly trained operator of the concrete mixing truck ran out of portland cement. The operator did not know that without portland cement the 250 feet of concrete pump hose would become clogged and that concrete made without portland cement is mud not concrete. I had to stop the job in the middle of the pour because we did not know exactly where the truck ran out of portland cement. This incident made a huge mess that took 5 Carroll's employees four hours to clean up. The project was designed to be poured at one time not two separate pours. Everyone at Carroll's knew their employee had caused the entire problem and refused to stand behind their work. The additional cost to complete this job is $8,000. I made numerous written complaints to Carroll's and several emails asking them to resolve the problem but they never responded. I have now sued Carroll's BUILDING MATERIALS and their parent company Home Building Materials Inc. in Small Claims Court in Pinellas County to recover my losses. I have been a Carroll's customer for 30 years and am shocked by their lack of response. They will not guarantee any work their company does and they do not care about their reputation. DO NOT USE CARROLL'S BUILDING MATERIALS. Steve Gordon October 27, 2023

Not well. Wrong product dumped in driveway Friday 12/29/18. On 1/3/19, following the long holiday weekend, was promised the wrong gravel would be removed "this afternoon" and correct gravel delivered "tomorrow" (1/4). Did not happen. On the contrary, rec'd promises/ excuses/misinformation almost daily, sometimes by the hour, over the next 15 days. Then, with no notice whatseover, a truck began dumping correct gravel right where our car normally parks, wrong material still piled nearby, we screaming "STOP!" More than half of driveway was by then taken up by two completely different gravel piles. Normal life was affected two more weeks trying to comply with projected removal and delivery times, 99% of which failed. Issue was *finally* resolved--wrong material removed, correct delivered/dumped in proper location--on 1/19/2019. Would never do business with this company again.