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CARROLL'S BUILDING MATERIALS

Landscaping, Hardware & Home Improvement Stores, Stone and Gravel

Reviews

4.15 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.0
responsiveness
4.0
punctuality
3.9
Showing 1-5 of 5 reviews

Johnny M.
04/2020
1.0
home improvement stores
  + -1 more
Bad service! Appointment was 3:30 they didn’t show up 6:00 then No pump people, I was told the pump guy be here 6:45 I said too late I want to reschedule, next day early morning I call and canceled the service, they went back to my card anh charged me 230$ cuz they said because they drove here, never never call this place anymore, Brian is the manager and he is sucked , I don’t not got any concrete from them so they upset and took my money from my card and it’s ****** me off
Description of Work: I need my concrete done they didn’t show up on the appointment, my appointment is 3:30 truck didn’t show up 6:00 no pumping people showed up, they call said the pump people don’t get here until 6:45 was to late to do and I canceled now they charge me 230$ on my bank card said that I got charged by them showing up late.

Rating CategoryRating out of 5
punctuality
1.0


Clifton F.
10/2017
2.0
landscaping, pavers, gravel
  + 0 more
I've spent more than $15,000 in Carroll's building materials since I bought my home in 2005. I know it doesn't sound like a whole bunch, but it is to me. Recently I purchased some MSI Gold Rush corner Pieces for the last phase of my new front porch poles. I went in and I relied on the individual behind the counter to order the correct amount. I told him the square footage I gave him the sizes and dimensions of each pole. He told me that I needed 24 boxes and charged me $1,152 for the corners. As it ended up, the gentleman had ordered 18 boxes more than I needed, almost $900 worth of stone. I called Carroll's ask them to rectify the situation and at first he told me no and then they said that he would pass it to the manager and the manager would call me. He did not call me so I drove there on the weekend. The manager stated that I could not return the unopened material for any reason. I explained him that the error was made by a Carroll's expert at the front desk based on the numbers that I gave him and the manager basically told me tough luck. They refused to do anything to help resolve the situation, or even try to make it right. I will not be using Carroll's Building Materials ever again nor will I ever recommend the company to anyone. This is not the way you should treat 10 year returning customers.
Description of Work: I went in to order stone for a porch project.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,600.04

Jefferson B.
03/2014
5.0
landscaping
  + -1 more
GREAT! Arrived on time. worked fast. EXCELLENT cleanup. THANKS!
Description of Work: Delivered and pumped 4 yards of concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Jordan A.
05/2013
5.0
landscaping
  + -1 more
Excellent. Quoted me a relatively fair price to begin with, and readily came down when I noted another place I had gone to and the prices I was seeing. Delivered on date/time specified. Placed exactly where I wanted them. Also gave me an honest assesment of how much I would need so I did not overorder. No hassles. Not the cheapest, but certainly a fair price and worth paying for the service/honesty/reliability.
Description of Work: Purchased 1,700 lbs. of mexican beach pebbles (1-2"). Delivered to our residential property in St. Petersburg.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Christopher B.
11/2012
5.0
landscaping
  + -1 more
I contacted them for a quote and got a very fast response from their sales team. I scheduled delivery after comparison shopping. I had to reschedule the delivery (my choice) because of a possible hurricane that was coming our way and they were very accommodating. The delivery was first thing in the morning and very quick, leaving the rest of the day for us to work on the project. Their estimate of volume needed was very accurate based on the measurements I gave them as well.
Description of Work: I ordered a large volume of red lava rock from this company for a home landscape project. They were the lowest price of multiple companies that I contacted and provided delivery at a lower cost than competitors as well. I would recommend them to anyone needing the services/products they offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

    Contact information

    2001 13TH AVE N, Saint Petersburg, FL 33713


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Hardware & Home Improvement Stores,
    Stone and Gravel

    FAQ

    CARROLL'S BUILDING MATERIALS is currently rated 4.1 overall out of 5.
    No, CARROLL'S BUILDING MATERIALS does not offer free project estimates.
    No, CARROLL'S BUILDING MATERIALS does not offer eco-friendly accreditations.
    No, CARROLL'S BUILDING MATERIALS does not offer a senior discount.
    No, CARROLL'S BUILDING MATERIALS does not offer emergency services.
    No, CARROLL'S BUILDING MATERIALS does not offer warranties.

    Contact information

    2001 13TH AVE N, Saint Petersburg, FL 33713