Bob Hyps Plumbing Inc

I wanted to get a quote for installing a dishwasher. I told Bob I wasn’t in a hurry and could do it at his convenience. He pushed to come on Christmas Eve morning. Scheduled to come by before 9:30. Called at 9:00 and pushed back to 10-10:30. At 10:30 he said he hoped to arrive by 11. I cancelled at this point. Unimpressed that he handles his schedule this way especially when a customer agreed to meet on a holiday.

If you have an emergency type thing he's really good at that. He'd come right at it. He is very personable. Very nice person.

Very positive experience. Bob and his helper put in a new water heater which given its location was a complicate task. The quote and final price contemplated that. The job took 4.5 hours to complete, more, I am sure, than they had expected, but they kept the original quote. Part of the time was because some of the plumbing being connected caused a failure and leak in another location due to prior poor quality work. That caused a partial rework of the install. However, they plodded on until the install was completed in a thoroughly professional manner. Bob is in demand and I can see why: professional, through, quality work, and a good humor to go with it. I will use him again.

Great! He& his helper brought 2 different faucets for me to choose from& after inspecting my sink, recommended which he thought was best choice.( cheaper of the two). I had warned him ahead of time that everything in this house was “jimmy rigged“ and to expect that . I have owned this house 30 years and everything, from plumbing to roof repair, was never “ up to code” or had been repaired or replaced the wrong way,so I expected problems . Sure enough, the plumbing had been “rigged “ and even though it took more time than normal to do the job, Bob only charged me for one hour labor and both he and his partner, were so pleasant! I have used another service for years and we’re never completely pleased with them or their prices and would’ve never chosen this particular plumber on my own. Thank you Angie’s List: for referring me to a great plumber and providing a needed service . I would recommend him to my friends and hire him over again in a second ! Debra Hunter

discovered related to water softener - fixed

Bob fixed it in about 5 minutes. Bob is old school and a class act. He responded quickly and made time in his busy schedule. He was on the job in 3 hours after a call. No hassle and no fuss. How it should be. Will definitely use him again.

Great! we needed to have him back to make an adjustment. He came and fixed it.

Excellent and very professional. They bought the sink and faucet before install, so price reflects that cost.

Bob has been to my home several times. Unlike many plumbers, he charges by the job. He is the person I go to if anything goes wrong with the plumbing in my home. Thanks Bob for all that you do!

Bob arrived when planned (15 minutes early even). He had to spend more time than expected because our current (dead) water heater had lasted many years more than expected and Bob had to set up the new system differently. He still charged the same estimated price (which was a very fair price). To be honest, they left the area cleaner than it was when they started. Ha! I also enjoy Bob's sense of humor. It's good to have someone you can rely on to know what they are doing. We had to wait several days, and take cold showers (not fun) because he's in high demand.

It took a couple calls to get Bob Hyps scheduled for an estimate, but once he came out, the service and response was very good. His price was much less than the other estimate I received, and the final cost = the quote. Bob didn't do the work, his two man team did. They were knowledgeable, professional, and worked quickly. We were extremely satisfied with the service and have had no problems with the unit they installed

Great. Bob is friendly and pleasant to work with.

The previous plumber had used PVC, and it had burst. I called Bob, and he was able to make an appointment for that afternoon. He arrived early, and said the pipe should be copper, because of the high heat from the hot water heater. He replaced the PVC with copper, tightened everything up, and nary a drop since! He and his helper were very thorough, friendly and professional, and cleaned up when they were finished so you did not even know they had been there. Price was very fair, and I would definitely hire Bob again.

Excellent: David was very professional, friendly and explained everything as the work progressed.

I first called Bob spoke to his wife explained the problem. I explained I needed to it completed rather quickly so that the home could pass the 4 point inspection. Bob called me back promptly, he was able to fit me into his schedule as soon as the next day. David called me the next morning informing me he was on his way and provided an expected arrival time. He took the time to understand my problem, he educated me on the importance of the corrections needed to be made. He was prompt, polite, and courteous. He explained all the work he did upon completion and made sure I understood everything he did and answered all my questions. I would highly recommend Bob Hyp's plumbing based upon my entire experience I had. Beginning with Bob's quick call back response and ending with David's workmanship and exceptional service.

Really well. Very responsive, complete professionals, and genuinely good people. I could tell they genuinely liked and respected each other and that translated into how they worked and interacted with me. I just wish I could hire Bob, Dave, and John to everything.

He was fast, understanding, and courteous. He empathize with my situation and got everything handled in under a half hour.

He was well and good. He was on time and he did what he would do and he did a good job. My husband was very pleased. The only thing that was bad was he likes to talk, he is friendly. But, other than that, nothing bad.

They managed to fit me in the same day I called, very impressed. John came out and did the work, very professional, and personable. Did the work, both quickly and through. Although John recovered the line drain, he did not like the cap he had at the time, a few hours later, Bob and Dave came by and replaced the cap for me. Excellent work and people, will definitely use this crew again. Pricing was very reasonable.

Made an appointment for 7am. He didn't show until 8am. Looked at the issues and said he couldn't do it right now. Said he'd be back at 5pm. Called at 1pm to come fix. Fixed the issues in about three hours and when I presented the Angies List $25 coupon he wouldn't accept it. It's $25 dollars Bob, on your page. He claimed he hasn't been on Angies List for years, but I pointed out the 2015 Gold Star rating. He still wouldn't honor $25 just to keep my business. Too bad. Would not rehire.

Unfortunately, Bob wasn't able to find the source of our leak after troubleshooting over the span of 3 visits to our home. After almost $400 in fees, we decided to hire another plumber who found the leak in 30 minutes and directed us how and who would need to fix it. Bob was extremely accommodating of our busy work schedules and his prices were very reasonable given his after hours visits. He was knowledgeable but since he wasn't able to find the leak and another plumber was able to quickly identify it we wouldn't hire him again.

Very good service. They did a good job!

Excellent !! They work fast and provided me with excellent customer service. Explained everything and asked questions on everything they had options on doing more than one way.

The service was exceptional. We called around 9am and the Max and his helper arrived 1030am (was told we were lucky because they happened to be in the area). Max communicated with us every step of the way (estimated arrival time, the diagnosis, and he called again when job was done ) and he was very polite, professional, and knowledgeable. Their truck has all equipment possible. We were impressed with the service and highly recommend Bob Hyps for any plumbing issues. Will call them again if future issues arise.

Just saying ...two days earlier I had this plumbing outfit install a new water line from the street to my house . I had called around and $1200 was a price at least two other plumbing outfits gave me so I ended up calling Bob Hyps. Good crew , good work . Two days later my wife mentioned the laundry room sink was draining slowly so I didn't think twice , didn't ask price ..guess I just assumed since I'd just spent a fair amount of money with them they would snake the vent with a minimal charge. Six month ago the handy man we use who lives just down the street snaked the kitchen vent and charged us $60.00 for his half hour of time. I suppose I figured using Bob Hyps I was prepared to pay a little more . Figured a service call and a half hour of time would be somewhere around $100 - $120.00 . Boy did I get a big supprise !! They were done within 20 minutes and I had my check book out but boy I was shocked at what they asked for. He says " that will be $225.00 " . I paid it without so much as a word , not to create any problems . People, Listen to me ...... This was my fault . If I would have asked up front and been given the price of $225.00 , I would have hung up and contacted our handyman.... I have learned a lesson from this mistake. Bob Hyps Plumbing has also lost my confidence and my business with them in the future and I will be sure to tell this story to my neighbors as well for future reference.