Bob Frank Plumbing

Excellent. Paul knew exactly what he was doing and performed each task successfully. He was very patient and kind and explained what he was doing along the way. I would definitely use Bob Frank plumbing again and ask for Paul again.

DO NOT USE BOB FRANK PLUMBING!! I hired them to clear some items out of a shower drain at my rental house. They charged me $225 and told me it was clear and that they pulled hair out. Then the drain backed up again so badly that my husband had to cut the P-trap out and there were all of the items that I hired the plumber to remove. I called and asked for a refund for a job not completed. After getting the runaround, the technician, Jamie, called me back to tell me there would be no refund but I should email the paid invoice to his wife for him to review. Then, I was ghosted for days with no response either way. They are crooks and don't know what they are doing professionally.

No problem with their work. Average price. But whenever I've called with a need (e.g. toilet overflow) they haven't been available for at least 24 hrs. So ive found other plumbers.

Fine, the plumber showed up quickly and solved the problem.

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They came, they did the work, we shook hands and they left. Simple, old fashioned service with a satisfied customer.! Hard to find these days.

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Bob Frank Plumbing is my "Go to" for Plumbers. I've used them several times over the years for various issues including clogged toilets, my leaky tub and other repairs. They are always here within a few hours, efficient and very reasonably priced. Jamie has been here several times and is very friendly, personable and capable. I have recommended this company to several friends who also were very please with their experiences.

We have been dealing with Bob Frank plumbing for many years without too many issues. I'm not sure what has changed (it could be the woman who sounds like she smokes twelve packs a day that answers the phone), but the call back to schedule a repair takes forever, and sometimes even longer. We had a plumbing issue that needed to be repaired and re-scheduled with Bob Frank three times. After the third time, I called them back to inform them that their services were no longer needed. Ms. Twelve Packs A Day didn't even seem to care. You would think that a business that hangs on word-of-mouth would be a little better at scheduling and customer service. Like I said, these guys used to be okay, but I wouldn't waste my time calling. Go somewhere else.

It was the weekend and every drain in our house was filling up with sewage. My father-in-law had recommended Bob Frank, so we called them out to take a look. They quickly replaced the toilet wax seal and began snaking our plumbing. They went completely from end to end and were able to clear the clog, but unable to pull back what the cause of the blockage was. We were so glad they were able to address the problem, that we gave a little extra. However, 3 weeks later, we were running into the exact same problem - every drain filling up with sewage. We called out Bob Frank one more time, they snaked the line again and were again unable to pull back the cause of the blockage. We asked if they could video the line, so we could really figure out what was going on. However, they wanted to charge additional money to get a look at what was really going on, even though we'd just paid for them to come out twice in less than a month. They said they'd video the line, if we pre-committed to using them to repair whatever was found. Considering we had no idea what would be found, we couldn't make that level of commitment up front. In the end, we had someone else video the line and do a complete line replacement from the house to the main sewer line (part had collapsed). Bob Frank is great is smaller and quot;I just need it doneand quot; jobs. If it's a major job though, I'm weary of any company requires a commitment to them before you even know what the real problem is.

We found a leak in the main pipe to the house over the weekend. We called on Monday and they were able to have someone there that same afternoon. The work was efficient and the price was fair. They came recommended by a friend and we would certainly recommend them as well.

On Saturday evening, I gave up on my weekend project and called Bob Frank Plumbing. Bob told me he would send someone to help. About 10 minutes later, I decided I wanted to replace the toilet, so I called back and asked Bob if I needed to go buy one or if the technician would have one. He told me they could bring one with them. About 20 minutes later, the technicians arrived. Paul and Jaimie got to work right away. They took the old toilet out, but made sure to wet vacuum the old water before carrying it through the house. Paul took a few minutes to show me why the closet flange leaked and how he was going to fix it. An hour after I first called, they were done. They even cleaned up the mess I made trying to fix it myself. I am very pleased with the service they provided. The only negative was they smoked before coming in and when they wrote up the bill. This caused an unpleasant smoke odor in my house.

This company is outstanding. They were very quick about coming out. We were very impressed. They were very helpful and professional. It was a great experience overall.

I have used Bob Frank for over 10 years. They are down to earth, get the job down kind of guys. We had ordered a funky vanity sink online. we bought the drain piece seperately and it wasnt the correct piece. They came out several times until we had finally got the correct piece. Prices are very reasonable.

great didn't take them long to complete task, very professional plumbing, but the first time I called to schedule they never showed up.

Not a good experience.

They came the same day I called and were able to fix the leak within two hours. I thought that was pretty good compared to other plumbers. He found the leak, fixed it, and patched up everything afterwards. I discussed my water bill their representative and he told me how to reduce the price by showing the water company that I had a leak. I really appreciated his advice since it saved me a few hundred dollars. I feel like they definitely watch out for their customers.

Very well. They were running late, but called and let me know. They then showed up when they said. The 2 men were very polite, went right to work and were done within an hour. They really knew what they were doing and were very professional.

Went well. They found my problem, gave me an estimate, and were professional.

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