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BAY CITY WINDOW CO

Windows, Sunrooms and Patio Enclosures, Doors,

About us

FAMILY OWNED & OPERATED. WINDOW INSTALLATIONS FAX# 727-323-0237. ADDITIONAL PHONE: NATIONWIDE: 800-323-5443. ADDITIONAL E-MAILS: HUMAN RESOURCES: PERSONNEL@BAYCITYWINDOW.COM; ARCHITECTS & COMMERCIAL SALES: DEVIN@BAYCITYWINDOW.COM; CONTRACTOR & NEW CONSTRUCTION SALES: KATHRYN@BAYCITYWINDOW.COM; OTHER SALES: SALES@BAYCITYWINDOW.COM.

Business highlights

78 years of trusted experience

Services we offer

WINDOWS, DOORS, ARCHITECTURAL & GLASS.

Reviews

3.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
30%
3
20%
2
10%
1
20%


Rating CategoryRating out of 5
quality
3.9
value
3.7
professionalism
3.5
responsiveness
3.5
punctuality
3.6
Showing 1-10 of 10 reviews

Rick S.
05/2023
3.0
replacement windows
  + -1 more
The windows we purchased were delivered on time. If not, ahead of schedule.; they were installed; cleaned up their mess; did a very good job was very, very satisfied. However, what we were quoted was one year interest, free financing. Low and behold when billing came, we were charged interest immediately. What was told to us in the beginning. And what the finance told us were two different things. fair warning to all. Get everything in writing.
Description of Work: Replacing windows

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen T.
10/2008
4.0
replacement windows
  + -1 more
There was only on glitch with the windows I did have to wait 2 weeks longer than estimated because of a window measurements were computed in correctly.
Description of Work: I ordered only the windows from Bay City. I was very pleased with the quality of the windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Guy & JILL V.
06/2008
4.0
sunrooms
  + -1 more
I had a person come out to do an estimate and everything was going good until the person didn't have the color that I wanted. I went to a home show and they had the colors I wanted and I didn't understand why they didn't have the colors.
Description of Work: HAD BROUGHT PRODUCT. THE PRODUCT DIDN'T MATCH WHAT THE CUSTOMER WANTED.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$1,000

SUSAN P.
06/2008
2.0
replacement windows
  + -1 more
We've used this company before over the years as we have been replacing windows. This time we had a horrible experience. The salesman made promises he didn't keep (found out later he was fired the day after he took our order), the manufacturing and delivery of the windows was delayed due to production problems, management didn't return our phone calls and I had to show up in person to get satisfaction. Plus, we have been waiting over a year to have a defective door they sold us on a previous order replaced. After we ordered this most recent set of windows, we found we could have purchased from another company with superior product and have had it delivered on time.
Description of Work: Ordered custom impact glass windows to go in an area of our house we were renovating.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$2,000

Gloria W.
08/2007
5.0
replacement windows
  + -1 more
They provide excellent service. They were courteous. They were responsive when we called them with a few minor alterations that needed to be done.
Description of Work: They replaced all our windows with hurricane resistant double pane glass.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$22,000

RONALD H.
07/2007
1.0
replacement windows
  + -1 more
Their sales rep Mike Pavlin called me on Monday or Tuesday, June 4/5 and I arranged for him to be let in, so he could view the job and take measurements. 2-3 days later he provided a verbal quotation. I requested that the quote be confirmed in writing and requested product literature to be sent to me in Boston. 3 weeks later, nothing. I called. Mike promised to send it immediately. 1 week later still nothing. I called. Mike apologized claiming he had confused me with somebody else and would send info right away. 1 week later still nothing. I called again on Friday, July 13. Another apology. Mike tells me he has to go to the office on Monday to retrieve the info and would send it on Monday. Monday nothing. Follow-up call on Tuesday. Left message. Has yet to be returned as of July 19. Sent complaint via email to 3 people at Baycity Window on 7/17. No response whatsoever as of 7/19. I find this a very arrogant behavior. You decide if lousy service like this is acceptable.
Description of Work: The company I had used for a previous window replacement job 1 year ago has gone out of business. I contacted Baycity Window Co. via email on Friday, June 1, 2007. I described the job in great details, indicating that I wanted to replace all windows and probably a patio sliding door in my vacation condo in St. Petersburg.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$9,000

SUSAN P.
10/2006
4.0
replacement windows
  + -1 more
What a big expensive project! It took me a year to plan and choose the windows and doors and I was happy to support a local company. There were some problems with salesmen turning over, but once all the details got hammered out, the company was very responsive. Some of the doors took longer than expected, but in the end I'm a satisfied customer.
Description of Work: Constructed and installed wind and impact resistant windows and doors in a home renovation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$38,000

CANDICE S.
09/2006
3.0
replacement windows
  + -1 more
I saw their booth at the Tampa Convection Center on Labor Day (2006.) Their windows looked the same as other companies, however they did not work the same. I could NOT lift the double hung window at all. I am a middle aged woman in good health, yet I could not budge it. If there are children or older people in the home, what would they do if they had to get out because of a fire? Try a real, full window before you buy!
Description of Work: I need to replace eight standard windows with hurricane windows.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0

$12,000

CAROL KRICKET A S.
10/2005
5.0
replacement windows
  + -1 more
VERY BEST. ALWAYS ON TIME, PRICE GOOD, LOCAL COMPANY. COULDN'T ASK FOR ANY BETTER
Description of Work: REPLACED ALL WINDOWS AND SLIDING GLASS DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

01/2003
1.0
replacement windows
  + -1 more
unknown
Description of Work: I recently had to get 9 windows installed in my home. The company that I used, Bay city Window Company had installed windows with "weep holes", I found out later by an inspector. When it rains, the rain will go in between the walls, the inspector told us, and it would have caused some mildew problems down the road. We also had just got our home insulated, which was ruined by all the rain. When I had called Bay City, they refused to compensate me for my troubles. I am an old woman in a wheel chair, and I had to take out the windows myself, since the company refused to do so. I wouldnt recommend this company to my worst enemies!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,250

    Contact information

    2135 13TH AVE N, Saint Petersburg, FL 33713

    www.baycitywindow.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Sunrooms and Patio Enclosures,
    Doors,
    Window Treatments

    FAQ

    BAY CITY WINDOW CO is currently rated 3.5 overall out of 5.
    No, BAY CITY WINDOW CO does not offer free project estimates.
    No, BAY CITY WINDOW CO does not offer eco-friendly accreditations.
    No, BAY CITY WINDOW CO does not offer a senior discount.
    No, BAY CITY WINDOW CO does not offer emergency services.
    No, BAY CITY WINDOW CO does not offer warranties.
    BAY CITY WINDOW CO offers the following services: WINDOWS, DOORS, ARCHITECTURAL & GLASS.

    Contact information

    2135 13TH AVE N, Saint Petersburg, FL 33713

    www.baycitywindow.com