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A-1 Key & Safe Inc

Locksmiths, Lighting, Guns

About us

A-1 Key & Safe Inc., is a Family owned business located in St. Petersburg Florida, and has been in good business for over 50 years. We are Nationally accredited with ALOA and SAVTA; Licensed, Bonded and Insured for 2 million. Also, all employees are FBI background checked. We will be happy to assist you with any of your Locksmith service needs.

Business highlights

54 years of trusted experience
Emergency Services Offered

Services we offer

Locksmith, Over 3000 keys stocked, Keys created and duplicated, Locks re-keyed, Mobile services, Master keying service, Safe installation and opening, automotive lock replacement and re-keying, Lock-out services for home business and vehicles. If we didn't list the interest your are looking for, please feel free to call us and ask one of our staff your question, and we will be happy to help you.

Amenities

Emergency Services
Yes

Reviews

4.620 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
0%
2
5%
1
15%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 1-20 of 20 reviews

Yvetta B.
07/2008
4.0
lighting
  + -1 more
unknown
Description of Work: They advised my office with installing a buzzer on the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

DAVID K.
12/2007
1.0
locksmith
  + -1 more
They never came to our home. We called another locksmith that was in Angie's list. That locksmith came 50 minutes after our call. I should have contacted the Angie's list person to start with.
Description of Work: All the locks on our home were to be changed. We think we had a break in by someone that had a key, we were nervous and wanted the locks changed right away. We were given a date that was 4 days in the future, but we told them the owners could not be home, but we wanted to send an employee with the key to let them in. They refused and said they couldn't not do the work without us there. We told them to come the following Monday. That Monday they called and said they couldn't get there until FRIDAY, 5 days later.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


James & Sandra M.
10/2007
5.0
locksmith
  + -1 more
THEY WERE PROMPT, REPORTED WHEN THEY SAID THEY WOULD, WERE HONEST IN GIVING ME RESPONSES ABOUT THE OTHER LOCKS AND THE PRICE WAS REASONABLE. THE LOCK IS STILL WORKING WELL 10 MONTHS LATER.
Description of Work: THEY REPLACED A LOCK ON THE FRONT ENTRANCE DOOR AND CHECKED THE OTHER LOCKS IN THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Linda W.
09/2007
1.0
locksmith
  + -1 more
I called on behalf of the business that I work for to have keys made. The technician never showed up or called. When I called them back to see what had happened, they had no record of my appointment. So I made another appointment. When they had not shown up by 4:30 p.m. I called once again to see what had happened. First I was told that he was on his way, and then I was told that he was tied up on another job and could he come in the morning. I said that I would not be available the next morning and inquired as to why I did not get a phone call. The person on the phone said," I do not know, I can't call you if they don't call me." When I told her that was her companies problem not mine, she very curtly said," Well what do you want me to do, cancel or reschedule." This company, or at least this person needs some customer service lessons!
Description of Work: None.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


K B S.
10/2006
5.0
locksmith
  + -1 more
They came in uniform. They acted professional. They were done in 15 minutes. They noticed one lock would look better somewhere else, so they moved it for me.
Description of Work: They rekeyed the locks in our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

ROD Q.
02/2006
5.0
locksmith
  + -1 more
I had called the day before to arrange to get the locks changed. I agreed to a rather open-ended arrival time as they notified at that time that they had a very full schedule on my desired day. I received a call later in the afternoon notifying me that it would be nearly 7 pm before they could arrive and asking me if we wanted them to come or did I want to reschedule. When I stated that I would prefer to take care of it as soon as possible, I was told no problem. In fact, the technicians did arrive a little after 6:30 PM as advertised. Once they arrived, they performed their tasks in a timely and professional manner. I would certainly use them again in the future.
Description of Work: They changed the locks on 3 doors, 2 of which we could not find the keys for. Then they produced 4 sets of keys for the new locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$124

ERIC-PAUL V.
06/2005
5.0
locksmith
  + -1 more
ON-TIME, KNOWLEDGEABLE, AND EFFICIENT. THOUGHT $100 FOR LESS THAN AN HOUR'S WORK FOR 2 SETS OF KEYS (LOCKS WERE NOT REPLACED, JUST RE-KEYED) WAS STEEP. ALTHOUGH I WOULD RE-HIRE, I'D BE SURE TO GET OTHER ESTIMATES FIRST.
Description of Work: THEY RE-KEYED 2 LOCKS.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

SARAH S.
01/2005
5.0
locksmith
  + -1 more
unknown
Description of Work: RE-KEY THE ENTIRE HOUSE AND DETACHED GARAGE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PEGGY A.
11/2004
5.0
locksmith
  + -1 more
VERY FRIENDLY AND HELPFUL. VERY KNOWLEDGABLE AND PROVIDED NOT ONLY THE HANDLESET, BUT VERY GOOD SECURITY INFORMATION. I WOULD DEFINITELY HIRE THIS COMPANY AGAIN.
Description of Work: INSTALL NEW HANDLE IN NEW DOORS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

HELENE G.
10/2004
5.0
locksmith
  + -1 more
unknown
Description of Work: WE HAD ALL LOCKS ON BOTH THE BACK AND FRONT DOORS RE-KEYED. BOTH MEN WERE PROMPT, PROFESSIONAL, AND FRIENDLY. I WILL DEFINITELY USE THIS COMPANY AGAIN!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GARY L.
09/2004
1.0
locksmith
  + -1 more
unknown
Description of Work: I HAD AN APPOINTMENT SET SEPTEMBER 27, 2004 AFTER 3:00PM. AFTER NOT HEARING FROM A-1 AFTER 4:30 PM I CALLED THE COMPANY, AND THEY SAID ' I FORGOT ABOUT YOUR APPOINTMENT' ! I SAID O.K., HOW ABOUT TOMORROW SAME TIME, THEY AGREED AND APOLOGIZED FOR NOT SHOWING UP. THE NEXT DAY I RECEIVED A CALL AFTER 4:30 FROM A-1 TO TELL ME THE LOCKSMITH IS ON HIS WAY, I SAID 'I WOULD BE THERE IN 15-20 MINUTES'. WHEN I ARRIVED THE LOCKSMITH 'WAYNE PARKER' HAD ALREADY GONE! I CALLED THE OFFICE AND THEY TOLD ME HE HAD WAITED LONG ENOUGH! I WAS THERE IN 18 MINUTES! BAD SERVICE!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from A-1 Key & Safe Inc
First of all we did not forget about his appointment. I specifically said to him that we were running behind that day and gave him the option to reschedule for another date. He quickly agreed to have us out the next day. We called him and he said he'd be there in 10 to 15 minutes. Our service tech waited for 25 minutes. They left their business card and proceeded to the next job. I cannot just have my tech sitting around waiting for someone who isn't prompt. He expected us just as we expected that he would be there. The customer's concept of time leaves a lot to be desired.

PATTY R.
08/2004
5.0
locksmith
  + -1 more
NOT ONLY DID LOCKSMITH CHANGE THE LOCKS BUT HE WAS VERY KNOWLEDGABLE OF HIS AND OTHER LOCK PRODUCTS. HE NEVER DOWNGRADED OTHER COMPANIES, HE JUST GAVE ME COMPARISONS. HE ANSWERED ALL MY QUESTIONS EVEN IF THEY WERE BASIC. I WOULD DEFINATELY RECOMMEND THIS COMPANY.
Description of Work: I HAD ALL LOCKS REKEYED TO ONE KEY. WE HAD FOUR DOORS WITH FOUR DIFFERENT LOCKS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

05/2004
5.0
locksmith
  + -1 more
THEY WERE VERY PROMPT & PROFESSIONAL.
Description of Work: INSTALLED FRONT DOOR LOCK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Joanne L.
02/2004
2.0
locksmith
  + -1 more
UPON LEAVING THE LOCKSMITH ASKED IF I HAD A DOG. HE SAID IT WAS A GOOD IDEA TO HAVE ONE TO DETER PEOPLE FROM ENTERING BECAUSE DOGS BARK AT STRANGERS. I JUST BOUGHT NEW DEADBOLTS! THEN HE SAID HIS COMPANY SELLS GUNS AND HAVING A SHOT GUN IS A GOOD GUN TO HAVE BECAUSE WHEN YOU PULL IT BACK THE PERSON WOULD HEAR THIS ACTION AND KNOW YOU HAVE A WEAPON. WHAT WAS THIS GUY THINKING?
Description of Work: I PURCHASED THREE NEW LOCKS AND CALLED THEM TO REPLACE ON EXISTING DOORS. LOCKSMITH CAME AND HE CRITICIZED THE SCHLAGE HARDWARE I HAD ALREADY PURCHASED. RECOMMENDED I ALSO BUY DOUBLE KEY DEADBOLT, WHICH I AGREED, BUT HE HAD NONE TO SELL ME. HE SUGGESTED THAT IF I DO BUY THEM TO CONSIDER BUYING A BETTER LOCK FROM BALDWIN. I PAID HIM FOR THE SERVICE CALL,HE LEFT AND I WENT TO HOME DEPOT TO BUY NEW HARDWARE. BALDWIN WAS NOT AVAILABLE. I BOUGHT SCHLAGE DOUBLE KEY DEADBOLTS. HE CAME BACK THE NEXT DAY. SAID HE COULDN'T INSTALL THE DOUBLE KEY DEADBOLT BECAUSE IT WAS A METAL DOOR AND HIS BOSS SAID TO LEAVE. YOU DIDN'T KNOW THAT WHEN YOU WERE HERE YESTERDAY? I SAID I COULD LIVE WITH JUST ONE DOUBLE KEY DEADBOLT, PLEASE RECONSIDER AND DO THE REST OF THE JOB. HE CALLED HIS BOSS AND SAID IT WAS OK TO STAY. WHILE HE WAS WORKING I TOLD HIM I COULDN'T FIND BALDWIN HARDWARE I WANTED. HE SAID, WELL THERE ARE PROBLEMS WITH THAT MANUFACTURER. HE TOLD ME THE DAY BEFORE TO BUY THEM!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$290

Response from A-1 Key & Safe Inc
Customer took it upon herself to purchase hardware at Home Depot. When our tech arrived he informed her the hardware she purchased was low grade & recommended a high grade brand that we carry. Member states that we did not have the hardware on the truck, when in fact we did just not in Pewter per her request. It is impossible to stock every color of every brand on our trucks. In regards to our tech being unable to install her hardware the next day, when she purchased the low grade hardware she neglected to purchase the drive bolt (all the necessary pieces) for our tech or any tech to install. During the hassle of all this, the co. owner advised our tech to leave, because he knew in all of his years of experience this job was turning into a nightmare & this was the kind of person you cannot please. Despite this, our tech asked if he could stay & complete the job. Customer had asked about other home security & got a shotgun as an answer.

David P.
02/2004
5.0
locksmith
  + -1 more
OUR OFFICE HAD BEEN BROKEN INTO THE NIGHT BEFORE. WE CALLED A-1 IN THE MORNING AND THEY WERE THERE WITHIN A COUPLE OF HOURS. THEY WERE KNOWLEDGEABLE AND VERY COURTEOUS. JOE WAS HELPFUL IN ASSESSING THE SITUATION AND LETTING US KNOW WHAT WAYS WE COULD MAKE OUR FACILTY MORE SECURE
Description of Work: INSTALLED TWO DEADBOLTS AND RE-KEYED A LOCK AND HELPED TO MAKE THE REMAINING LOCKS BURGLAR PROOF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from A-1 Key & Safe Inc
unknown

GAIL & JOHN S.
08/2003
4.0
locksmith
  + -1 more
unknown
Description of Work: RE-KEY EXISTING LOCKS

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Karen M.
12/2002
5.0
locksmith
  + -1 more
unknown
Description of Work: They changed all of my locks. They were very really good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

07/2002
5.0
locksmith
  + -1 more
unknown
Description of Work: They came and opened a locked closet which the keys were lost. They came within one hr of being closed.
Rating CategoryRating out of 5
Yes, I recommend this pro

DOROTHY B.
05/2000
5.0
locksmith
  + -1 more
unknown
Description of Work: I was very pleased with their prompt and pleasant service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
punctuality
5.0

Yes, I recommend this pro

MARY M.
09/1999
5.0
locksmith
  + -1 more
unknown
Description of Work: They arrive a little bit in advance (more than on time), they re-key all locks and give 3 copies of the keys, took 15 minutes, with a great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3601 54th Ave N, Saint Petersburg, FL 33714

    a1keyandsafeinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    8:30 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Lighting,
    Guns

    FAQ

    A-1 Key & Safe Inc is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 8:30 AM - 12:00 PM

    No, A-1 Key & Safe Inc does not offer free project estimates.
    No, A-1 Key & Safe Inc does not offer eco-friendly accreditations.
    No, A-1 Key & Safe Inc does not offer a senior discount.
    Yes, A-1 Key & Safe Inc offers emergency services.
    No, A-1 Key & Safe Inc does not offer warranties.
    A-1 Key & Safe Inc offers the following services: Locksmith, Over 3000 keys stocked, Keys created and duplicated, Locks re-keyed, Mobile services, Master keying service, Safe installation and opening, automotive lock replacement and re-keying, Lock-out services for home business and vehicles. If we didn't list the interest your are looking for, please feel free to call us and ask one of our staff your question, and we will be happy to help you.

    Contact information

    3601 54th Ave N, Saint Petersburg, FL 33714

    a1keyandsafeinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    8:30 AM - 12:00 PM