This was my first time using Village Key & Alarm. David B. was friendly, professional, knowledgeable, and efficient! He did an excellent job!! If I need a locksmith in the future, Village Key will be the company I'll call.
Description of Work: Re-keyed 4 door locks and opened safe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Linda L.
02/2015
5.0
locksmith
+ -1 more
unknown
Description of Work: Open two safes in our home and re-set them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles B.
01/2015
5.0
locksmith
+ -1 more
unknown
Description of Work: Install new entrance door locks |They were professional, courteous with first class quality. Would use them again if the need arises
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John W.
04/2014
5.0
locksmith
+ -1 more
unknown
Description of Work: Trouble shoot alarm system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
John W.
04/2014
5.0
home security systems
+ -1 more
.
Description of Work: Trouble shoot alarm system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Carl K.
02/2014
5.0
locksmith
+ -1 more
They completed a very complicated job. Jay the Village Key and Alarm Service Manager personally installed with his very capable aide Alan our alarm and camera systems. They were on time and were very professional. Jay has been back to add additional features. Village Key and Alarm has very strong commercial and residential references and they can hold their own against any so called national alarm company. I highly recommend because Village Key and Alarm are more than just locksmiths.
Description of Work: Took over our home alarm system from a national alarm company that could not handle our issues and installed their home alarm security system. In addition they installed a new home camera security system that we can view the cameras via my phone or iPad from anywhere.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Robert D.
07/2013
5.0
home security systems, locksmith
+ 0 more
The interaction with them is excellent. They are very professional and very knowledgeable on the systems.
Description of Work: I use Village Key & Alarm. They installed my alarm system and I pay them a monthly monitoring fee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Manuel L.
12/2012
5.0
home security systems
+ -1 more
nishedima
Description of Work: Called the company to upgrade my home alarm to be capable of linking via cellphone line. Company has been providing service in the Saint Augustine, FL community for more than 30 years. Response was pleasant over the phone. A company representative visited my home the same day to perform a field assessment and later provided a cost estimate via e-mail the same day. After discussing and approving the proposal over the phone, installation for the alarm upgrade was scheduled and accomplished the very next day. Amazing service! Cost for cellular service is only $10.00/ month plus $20.00 for the alarm monitoring service for a total of $30.00/month (reasonable). Personnel installing the alarm equipment was courteous and once finished provided detailed instructions as to how to activate the alarm, locally at the wall panel, remotely using an iPhone application, or via wireless handheld remote. All activation features included in the $30/month fee! I will definitively use this company again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
rob B.
11/2012
5.0
locksmith
+ -1 more
Good
Description of Work: Keyed all Locks in house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Nina M.
10/2012
5.0
locksmith
+ -1 more
When we needed service, they were available to promptly schedule the work at our convenience, and were promp and professional when they arrived.
Description of Work: Have used Village Key for locksmith services at my business for years. We bought our safe from them, they installed it, serviced it when needed, and even moved it for us. They have always been punctual and professional, and a pleasure to work with. I went to their office when I dropped a key inside my parking brake. They tried everything to get it out for me, and were as nice as they could be. A+
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Robert D.
09/2012
5.0
home security systems
+ -1 more
The technician phoned 15 minutes before the appointment to see if the time was still OK and then showed up right at the appointment time. He was very professional and and very familiar with my system even though they didn't install the original system. He installed the new monitoring system quickly and then re-checked all the alarm points on the original system. He even found one heat detector not working and fixed it for no charge. The system works great and the monthly fee was the same as the land line monitoring system. I now have control through my cell phone which is nice. I can check the status and even arm or disarm it from the phone. It was great working with Village! .
Description of Work: I had my alarm monitoring system switched over to cellular communication to avoid a thief cutting my outside cables. I already had the alarm system but wasn't comfortable having it monitored by land line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Richard G.
09/2012
5.0
locksmith
+ -1 more
On both visits to Village Lock they are just so nice to work with and very knowledgeable -- I will always use Village Lock.
Description of Work: We just purchased a home in St Augustine. The first time I visited Village Key was to have the locks rekeyed. They did it while I waited. These folks are really easy to work with and very knowledgeable. I installed the locks. We wanted to replace the front door locks (the old set is weathered) -- again found them easy to work with and very knowledgeable as they described the features and benefits of a number of their door locks. Purchased a lock and I'll install it after I paint the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Vahakn S.
06/2012
5.0
locksmith
+ -1 more
They are very knowledgeable and I thought that they did quality work.
Description of Work: We used a locksmith called Village Key & Alarm. They went through and replaced some broken locks on our house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Locksmiths,
Home Security Systems
FAQ
Village Key & Alarm Inc is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Village Key & Alarm Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Village Key & Alarm Inc offers free project estimates.
No, Village Key & Alarm Inc does not offer eco-friendly accreditations.
No, Village Key & Alarm Inc does not offer a senior discount.
Yes, Village Key & Alarm Inc offers emergency services.
Yes, Village Key & Alarm Inc offers warranties.
Village Key & Alarm Inc offers the following services: Residential, commercial security, government customers & locks.