St.johns door and window inc.

Talked to Geoff last week and booked an appointment for them to service a sliding glass door. I let him know I'd be driving an hour to meet them at the condo. Today, at 25 minutes past our appointment time, I called them and they had Geoff call me back. He let me know that they don't send their workers out when it's raining and assumed I wouldn't want my sliding glass door worked on in the rain. I let him know that the door is under a 15 foot overhang and perfectly dry. He then, very rudely, asked me "How am I supposed to know that?" I let him know that if he had bothered calling me I would have let him know. He then proceeded to raise his voice, get quite agitated with me, and finally hang up on me. Imagine my surprise when I called back to the office to complain about Geoff and found out he's the owner!

Fast, prompt service. Called and they were out the next week. POC from the company quoted a price on the phone prior to seeing the sliding glass door based off my symptoms shared. Guess there is not much that can go wrong with a sliding glass door when it does not slide properly. I was hoping the price would have been less upon their arrival as adding rollars to the door and taking it off the tracks does not seem to justify the $299 costs. $150-$175 in my opinion should have been the cost. But, would use them again in the future but ask for the price upfront to see if it works with your budget.