I was very disappointed with my experience with Brock Fence. The guys who came out to do the work were very slow - they were repeatedly told by their boss to hurry up. Their work was sloppy - they didn't remove some of the foundations from the previous fence as promised, a number of picket boards were cracked or nailed in wrong. Their idea of anchoring the fence posts is to pour dry sakrete in a small hole in the ground around the 4x4 for an 8' fence. They never leveled the ground on either side of the fence or cleaned up all the extra nails, garbage and tags from the wood - we spend hours cleaning up their mess. They assured us we had a one year warranty that covered the fence. Ten months later, after Irma blew through, the corners separated and the fence is leaning in several directions. It took three weeks to get someone out here. The owner, Kevin, finally came by and said it's not covered under warranty. In my opinion, they seemed excellent at getting my money, but did poor workmanship, used very thin boards for pickets and did not stand behind their product. Looking back, I should never have used them - it was way more difficult than it needed to be.
Description of Work: Fence replacement after Hurricane Matthew
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$5,000
John R.
02/2015
4.0
fencing
+ -1 more
very prompt in returning call, and set appt. to look at job, showed up on time and was very professional, but estimate too high.
Description of Work: provided an estimate, which was much higher than 2 others.
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Brock Fence, Inc
I apologize for our price being higher then the two other that you obtained. There could have been a difference in the quality of the fence material that you chose. There are many different qualities of PVC And Aluminum in the fencing industry and Brock Fence strives to give its customers the best fence products available in the market. Our apologizes again for being higher then the other fence companies that you received quotes from. If ever in the future you are needing a fence quote we would be glad to help you out. Thank you for your feedback :)
Chris C.
12/2014
5.0
fencing
+ -1 more
it went as expected
Description of Work: install new fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Becky M.
02/2014
5.0
fencing
+ -1 more
We met with him twice and he's tremendously recommended because he's very knowledgeable and very professional. I recommend him too. We might go with him. He has a good choice of material, give good recommendations in the neighborhood. He knows his stuff and he's very easy to talk with.
Description of Work: We got an estimate from Brock Fence to do fence.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Claude B.
01/2014
5.0
fencing
+ -1 more
John & John From Brock Fence arrived @ 8:30 AM and did the job in a timely manner with no problems. Kevin did the estimate and was very punctual and cooperative. Very Good Experience.
Description of Work: Install 6' white DVC Fence Around Backyard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,875
Edie B.
11/2013
5.0
fencing
+ -1 more
Met with owner to discuss work to be done. He was very professional, friendly and knowledgeable. I was able to keep in touch by phone for scheduling. His workers arrived on time and started work immediately - they worked until the job was done and cleaned the area.
Description of Work: -Put up new fence 56' -took away old fence 56' -fixed small area of fence damaged
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,051
Diane H.
10/2013
5.0
fencing
+ -1 more
Excellent quality and workmanship. You do have to follow up consistently with the owner to keep him on task and document commitments made. Nice guy with good intentions, but maybe has a lot going on.
Description of Work: Installed new backyard fencing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Joyce R.
08/2013
5.0
fencing
+ -1 more
I only had a basic idea for a fence that would provide privacy on two sides and a lake view on the third side. The owner came out and spent time finding out what was important to me and helped me design the perfect fence. The installer implemented the design perfectly! The finished product was even better than I thought it would be. He spent a lot of time making sure that the fence was perfect before he left. I was really impressed with the whole process, including the price. I have already recommended Brock fence to my friends and neighbors. A great experience.
Description of Work: Built a fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Karin K.
06/2013
5.0
fencing
+ -1 more
We were very pleased with their work. They were on time, very professional, and the installation was high quality. We would definitely use them again in the future.
Description of Work: Installed fencing around the perimeter of our very large yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Paul L.
01/2012
5.0
fencing
+ -1 more
Excellent. Prompt next day estimate. Proffesional crew. Attention to detail. Neat, excellent cleanup. Completed on time and cost as promised.
Description of Work: Installed 4 ft picket fence in front yard w/gat. Installed 4 ft. "board on board" fence for partial rear yard w/gate. Treated board lumber.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Randolph E.
12/2011
5.0
fencing
+ -1 more
Excellent, professional work, by a well experienced staff, who were prompt, hard working, taking pride in their work, completed on time and within budget. I would highly recommend this company to anyone needing any type of fencing for their property.
Description of Work: Removed old wood fence that surrounded my property and replaced with a new wood fence, 241 feet of 6 ft high pressure treated board on board fence, including three gates. Excellent service from survey of work needed, amount of fence/boards needed and detailed contract. Removed old fence and took away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Contact information
4955 Crescent Technical Ct, Saint Augustine, FL 32086
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing
FAQ
Brock Fence, Inc is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Brock Fence, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa