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20-20 Plumbing

Plumbing, Water Heaters

About us

For over 15 years, our seasoned professionals have been providing first-rate service to Northern Florida. If you aren't satisfied with your plumbing work, call us back and you'll get personalized attention to remedy the situation until you get your money's worth. Happily serving the St. Johns area since 2008. Over 18 years of experience.

Business highlights

17 years of trusted experience

Services we offer

Water Heaters, Bath, Sinks, Gas Piping

Services we don't offer

Septic Services, Well Drilling, Water Softener Repair

Amenities

Senior Discount

$10

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
13%
3
6%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-16 of 16 reviews

Irene S.
12/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .......................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia C.
11/2016
4.0
plumbing
  + -1 more
It went well but the price to remove, install, and replace the flange was ridiculous. It was $ 268.00 and that was a special with a brand I never heard of.
Description of Work: Replace a toilet.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$268

Terrence O.
11/2015
1.0
plumbing
  + -1 more
There are two numbers listed. I called both numbers on different days and all I could do was leave a message. Several days later, there was still no return call. Fortunately, it was not an emergency but it would be nice to know your message was received and that you were on their schedule for a repair person to come and fix our problem. I am calling someone else.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Robert Y.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242.5

Janice L.
11/2014
5.0
plumbing
  + -1 more
They were excellent. It was exactly as advertised and they did a great job. They were very prompt and they did what they said they would. They did not charge more. They got it done in a timely manner and they were polite. I was impressed.
Description of Work: 20-20 Plumbing installed a disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Sandy M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: 20/20 replaced broken main line faucet handle located outside home. The gentleman was punctual, pleasant and completed work in a timely manner. Will definitely use their service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christina L.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Thoroughly, professional, quality work. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Robert B.
06/2014
5.0
plumbing
  + -1 more
The service person was very professional and up front about what was needed and the full cost of the service. He answered all of my questions and performed the service in a very reasonable timeframe. The cost was comparable to other estimates I had received. When he was done he made sure the new system was working properly and made sure I had the correct contact information in case I had any questions or issues. Before leaving he cleaned the work area and left it exactly the way it was before he arrived. I was very pleased with this service and would recommend this company to anyone.
Description of Work: Installed a new water heater and removed the old one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Michael G.
04/2014
1.0
plumbing
  + -1 more
They did nothing (not even a phone call to me).. After calling 3 times over the past 3 weeks to get them to come give me an estimate. No one has ever called back. I've never used them before (a neighbor has.
Description of Work: They did nothing (not even a phone call to me).. After calling 3 times over the past 3 weeks to get them to come give me an estimate. No one has ever called back. I've never used them before (a neighbor has.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


ann C.
03/2014
5.0
plumbing
  + -1 more
went very well. Fixing another toilet was not part of the call, but they did it anyway.
Description of Work: analyzed a septic tank problem and fixed a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank K.
01/2014
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Bill M.
01/2014
4.0
plumbing
  + -1 more
I used them in the past and was satisfied with the service. Recently, however, I tried to get them to come for an estimate and, in spite of several messages left "live" (i.e., with a person, not a recording machine) with their office, I never got a call back from the proprietor who is, apparently, the only one who can do estimates. First call was December 13. After four more tries, before and after the holidays, I gave up and called another plumber.
Description of Work: I tried to contact 20-20 Plumbing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0


Sharon C.
07/2013
5.0
plumbing, water heater repair
  + 0 more
I was given options for replacements of the hot water heater. They were very informative and helpful. They did a great job-very professional and fair price.
Description of Work: replaced hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

liz B.
07/2013
5.0
plumbing
  + -1 more
Very polite, knowledgeable serviceman. On time and quick!!!
Description of Work: replaced a small piece in the faucet line that was preventing water to the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Barbara C.
04/2013
5.0
plumbing
  + -1 more
They were prompt and showed up 45 min after we gave them a call. They were very informative and showed me how to fix the problem myself if he was to happen again in the future.
Description of Work: I called 20/20 out to do some repairs on my plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia Jean W.
11/2011
5.0
plumbing, water heater repair
  + 0 more
They did an excellent job, and they are very good people. Shane seems to always seek knowledge on new products and information, and he is very intelligent which impresses me. I've used him in the past for minor things as well.
Description of Work: They installed an energy-efficient water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2545 Dobbs Rd Ste 6, Saint Augustine, FL 32086

    www.plumberstaugustine.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters

    FAQ

    20-20 Plumbing is currently rated 4.7 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    No, 20-20 Plumbing does not offer free project estimates.
    No, 20-20 Plumbing does not offer eco-friendly accreditations.
    No, 20-20 Plumbing does not offer a senior discount.
    No, 20-20 Plumbing does not offer emergency services.
    No, 20-20 Plumbing does not offer warranties.
    20-20 Plumbing offers the following services: Water Heaters, Bath, Sinks, Gas Piping
    Septic Services, Well Drilling, Water Softener Repair

    Contact information

    2545 Dobbs Rd Ste 6, Saint Augustine, FL 32086

    www.plumberstaugustine.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM