WALTER'S PLUMBING SERVICE INC

Basically I was charged $600 to fix a simple leak that any handyman probably could have fixed for $80. We had used this service before and not had a problem. I have always thought that they were pricey but did ok work. Well that was because we had Walters workers and not Walter. This time Walter came out to fix a leak and could not find a simple leak. Tore out our wall by mistake and hired his friends at a leak detector company to find the leak at the bottom of the sink. We had to pay them $275 to find the leak that clearly Walter should have been able to find. Then he hires another friend to come and fix the drywall and tells us that he is sending over someone to fix the wall. He never said anything about payment. I felt that he knew that he screwed up and was fixing the wall out of the $200 that he charged us for not finding the leak and ripping out our wall. Only to find out from the drywall guy that Walter told him to get payment from us. We did not pay him because we did not hire him. As far as I am concerned-he was helping fix a mistake for his friend. So we paid $475 to fix a simple leak and was charged $600. Absolutely RIDICULOUS.

They were done with the job in about fifteen minutes. They were good. They were here on time. They were very courteous. It was a good experience. They also guaranteed the work for thirty days. I would use them again in the future and have already recommended to others.

The experience was fine. He installed it correctly. He came when he said he was going to come and did a good job. The faucet doesn't leak which is great.

Met with "Pete", Walter's employee, whom we had used before. He found that the valve was frozen, so lever could not be removed from inside the shower. He had to access it through an opening in the wall. He covered the opening with a plastic cover, which will allow easy access at some time in the future, if we ever need to replace it again. Pete is friendly, neat and professional. It is a pleasure to work with him. We recommend him highly.