Medina Rugs & Flooring Inc

Everything was great. They are professional and courteous with very good pricing.

It was great. We went to the store and couldn't decide which carpets would be best. We chose several that we thought might work and the owner loaded them in the truck and brought them to our house. He looked at the areas where they were going and offered suggestions - his all were the best - but said he would bring all the carpets in to try. He then cut the padding to fit, laid the carpets - and we were done within a day or two. It was a fabulous experience, and we have lived here for 7 years and still love the carpets. As soon as we need more, we are definitely going back to Medina. They are professional, friendly and have great quality products.

Mr. Medina came with a selection of carpets so that we could make the proper choice in our home. He was very helpful with his suggestions (did not try to sell us the most expensive), laid the pad and carpet. Great service.

The owner of the company came in to evaluate the rug and make sure that it is cleanable. The Chinese rug is more than 25 years old and he was able to take the rug and clean it. He said it wouldn't come back to the original color but what he could do would make it better than it's current status. They were very personable and they had great customer service. They explained all of their procedures. I would highly recommend this company for those who think that their rugs are too dirty to clean.

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The owner, Nelson, also works with Affordable Kitchens and Bath, and he originally came to my house to talk about that renovation. When I mentioned that I hated my downstairs tile floor, and once we had completed talking about the kitchen reno, we discussed what to do with the floor. I had small, beige developer tile that had chipped over the years. Even worse, that installation was so poor that there was a definite wave in the floor. I did not relish chipping it all up, so we decided to put a laminate on top of the tile. As Nelson had not come to talk about flooring (he would have brought samples had he known), I went to his store a few days later and, with the help of his lovely wife, picked out the laminate I wanted. As I was also doing my upstairs guest bath, I selected an LVT flooring, which would stand up to moisture better, for that area. I was given samples to take home. Nelson and his installer, Eddy, came by a few days later to do precise measurements. As Eddy looked the floor over, he said that if we put laminate over the tile in the kitchen area, should something happen to my dishwasher, the floor would be too high to pull out the appliance. I made the decision to chip up just the tile in the kitchen, and was very grateful that Eddy made that suggestion. It took only one day to chip up the tile, and while there was the inevitable dust, that part of the job was done as cleanly as it could be. Over the following two days, Eddy and his helper laid the flooring downstairs. During that time, he spoke with the people doing my cabinets, and determined that Eddy would not put on the finishing quarter-rounds along the kitchen edges, but would come back to do that after the cabinets were completed, which he did, the day after I called him to say the kitchen was done. There was another installer who came to do the LVT in the bathroom, as he was more familiar with the product. In both cases, the installations were done quickly and cleanly, and as promised. They did a wonderful job.

Nelson of Medina rugs was the best! His service and workmen were punctual, polite and skilled at their work. I would not hesitate to recommend him to anyone. My floors were installed efficiently and look great.