Kitchen Bath And Glass Center

In the past 5 years we have re-done our entire house - replaced all windows & doors to meet hurricane code, Mater Bathroom, front entry, pool, patio, back deck, carpet and finally the kitchen using a number of contractors - Chris Fuller, owner of Kitchen Bath and Glass Center is the worst contractor, HANDS DOWN. We spent >$30K with him on cabinets, counter tops, sink, and a center island quartz top. We were told the project would take "4-6 weeks" and actually took >15 weeks to complete and the delays are due to inferior workmanship, poor quality cabinets and outright mistakes made by Kitchen Bath and Glass, here are the facts: Chris Fuller never once set foot in our house prior to, or during the renovation project - even after all of problems started. When they did start, he initially took our phone calls but soon reverted to having his employees respond. Kitchen Bath and Glass Center ordered the wrong Quartz material for the island and it took two weeks to replace it. When it finally arrived it couldn't be installed because " the cabinets weren't square". His cabinet installer didn't line up the cabinets properly. The Kitchen Bath and Glasss Center countertop and cabinet subcontractors work required both of them to make numerous return visits to fix visually obvious defects - both subcontractors were criticized by the other installers, electricians, plumbers, tile guys, etc. One said, "I haven't seen this shabby of cabinet work in 18 years on the job". Another subcontractor from Orlando said, "Brevard county construction work is not very good but this counter top is terrible". The countertop subcontractor measured and made the wrong cuts - and didn't order the replacement product until 3 weeks later; nobody at Kitchen Bath and Glass bothered to check into this until we complained. When it was finally ordered we were told it was "out of stock in the state of Florida" and wouldn't be in for at least 3 weeks. Kitchen Bath and Glass Center ordered the wrong cabinets - we wanted a drawer capable of holding hanging files; they "forgot". The workmanship of the cabinets was shoddy - we have warped cabinet doors and three different portions of cabinets didn't have internal hardware installed or was only partially installed. The project is now complete thanks to multiple shims, glue, and faux pieces of trim. We are not satisfied with the outcome. My recommendation: Avoid Kitchen Bath and Glass COMPLETELY - You can easily find a better contractor than Chris Fuller for ANY project to be done on your house.

Damage to wall and pocket door during installation Damage to front porch tile during cutting and labor. Shower door out of alignment does not fit opening well Coating placed on glass after declined on contract

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They were good. They were able to do what we were looking for. There was a little bit of a delay in getting it started.

Took forever to get the quotes in. First got the bathroom quote with a price tag of $15,000.00 which is over double what anyone else has quoted. There was no cost breakdown in the quote only one price. This quote took weeks to arrive. They ask for 70% down and 30% upon completion. LOL. Next quote was for the kitchen. New cabinets and counter top is all we needed. $19,000. One price, no breakdown. We converted a garage to a bedroom for our son and just needed one wall framed and drywalled with 2 window frames built. $13k. LOL. When I asked for a cost breakdown Chris never replied. That was the last I heard of them.

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They took my money and I got nothing!!! Chris is a thief , I am still fighting to get my money back. Would you really want to do business with a unprofessional thief. Run for your life!!!

They did a really nice job. They made a small mistake, but they came back and fixed it right away.

I really liked the owner and he needed to be a little more forceful with the crew that he hired. Sometimes, they took advantage of his niceness. I would hire him again. He was nice and cooperative. He was very helpful and very accommodating. I never compared the price and I had a lot to be done. The price was comparable. I had some issues with a couple of the crew he sent.

Chris and his staff were professional, knowledgeable, and very accommodating.

This company did not meet any committments and the work they did was of extremely poor quality .They promised all plywood construction but installed particle board products. When I complained they went into great detail on how that was what I really needed. They promised installation within a week but took over two months before I finally told them to go away and I finished the job myself. They kept telling me that a "punch list" of things to fix was normal. They never completed all of the items on the list. You won't believe what they define as quality work. I have already had to fix the plumbing and electrical work since they left. If you are considering using this company I highly recommend you change your mind. They claim to be professional kitchen remodelers but are actually very poor handymen