Keep it cool with the help of our factory certified HVAC technicians in Merritt Island, Viera, and all other areas in Brevard County. At Ellington A/C & Heat, we provide quality residential and commercial cooling and heating services throughout Brevard County, including Titusville, Port St. John, Cocoa, Rockledge, Merritt Island, Cape Canaveral, Cocoa Beach, Viera, Suntree, Melbourne and surrounding areas. Multiple Angie's List Service Awards. Award winning. Go to www.ellingtonac.com to meet our team, and learn more about us.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning - Installation, Repair, & Duct Cleaning.
Description of Work: Ellington Air replaced an a/c motor that was under warranty. We waited several days for the part to be sent, while no offer to give a temporary a/c unit was offered. Replacing the motor took about 45 min. While I've yet to receive the receipt from Ellington Air, as promised by the tech, the cost was strictly for labor and a 9 month warranty, from my understanding. My husband handled the transaction. I feel buyers need to beware, the high ratings on Angie's List that some companies boast, such as Ellington Air, are basically coerced from the moment they arrive. Their first and last order of business is to get their customers to sit down and offer their recommendation to be touted on Angie's List. How this is feasible, given the fact that no work has been performed as yet. My guess is that the initial Angie's List review is based on the fact that they showed up. At the end of service, when the part had been installed, my husband was told to sit down and fill out another review while they processed our payment. My husband is elderly and lacked the clarity to see this tactic as highly unethical. If a customer is so inclined to write a review, it should be done when and if they want to, and not feel bullied into doing so. Whenever reviews are high, it's best to ask up front if you'll be pressured into doing an on the spot review by the vendor. As a business owner myself, I find that this practice is an unscrupulous tactic, and taints the rating the company so proudly boasts.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$1,100
Response from Ellington Air Conditioning & Heat
I want to start by saying thank you for your feedback. Whether the feedback is positive or negative I appreciate you taking the time to share your experience with others. I find it so important I read each and every review personally. It is only through feedback that we can either celebrate our achievements or work on our failures. Thank fully we celebrate far more often than we have conversations about failures. Unfortunately it seems as if your experience was a failure. I research and look up each and every incident, fortunately we have a very sophisticated gps tracking system and digital invoices to capture such data, therefore I have some facts when researching. After researching your service call, the tech was there for over an hour the day of diagnosis, in which we didn't charge you for the diagnostic fee but rather waived it, and the tech was there on site for far longer than 45 minutes the day of repair, not including acquiring parts, returning parts, etc. In regards to the cost of the repair, we offer the pricing up front with 5 different options in which we asked the customer, what would they like to do. We never want to pressure anyone or make the decision for them on a repair as there are always several variations of a repair. When it comes to elderly people, we always strive to ensure they understand what they are purchasing, but again at the end of the day we can't deter people from making a decision either if in fact they are the one present masking the decision. In regards to gathering reviews, yes we ask every homeowner we see to complete a review, personally I don't see how this is an unethical practice. An unethical practice in my opinion would be if we were to fill it out, which everyone here knows that is instant termination. We take our reviews very serious, as well as serving our customers. In these circumstances were someone is unhappy I always encourage them to have a rational conversation with me in regards to what happened so we can identify where the breakdown was. In any event my reply is not meant to pass judgement but rather extend the olive branch and offer a maintenance at no charge to you due to the poor experience you had. It is never our wish for anyone, regardless of the circumstances to have a poor experience. Feel free to contact me directly and I would be more than happy to assist you in scheduling your maintenance. jason@ellingtonac.com
Beth C.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Cleaned and serviced 5 mini split heads with 2 condenses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$890
Jeppie C.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
Excellent.
Description of Work: Yearly check up on A C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199.32
June S.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
Very well.
Description of Work: Replaced wiring in condenser & in unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$228
Debra C.
04/2016
5.0
electrician, lighting
+ 0 more
.
Description of Work: Completed full maintenance with media filter and UV light bulb change.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Robert M.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
A plus.
Description of Work: Annual Maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert B.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
Arrived on time efficient.
Description of Work: Annual maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carlos J B.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
Jeffrie was very nice and cordial.
Description of Work: Replaced fan motor. Outside unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,136
Randy Y.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
Very good.
Description of Work: Annual maintenance & fiter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234.5
Jan A.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
Annual maintenance was perfect.
Description of Work: Completed full maintenance check on AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199.32
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
Michelle C.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Annual maintenance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
Robert B.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
Very good.
Description of Work: Air cond. Repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$261
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
Chris F.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Annual maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
Doris A.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Replace metering device in refrigerant system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
Mary & Ron S.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
Went smooth.
Description of Work: System service & wr filter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
Lindsey M.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Installed hard start kit for AC system compressor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$309
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
Michelle R.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Found bad tstat for AC system, oredered new tstat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris A.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
Annual maintenance as expected.
Description of Work: Annual maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
june S.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Completed maintenance on AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199.32
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
Diane T.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Completed maintenance on AC system. Customer signed up for maintenance program.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$288
Fred H.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Replaced heat-kit and line choke transformer for AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
Fred H.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Diagnosed bad heat kit for Ac system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ellington Air Conditioning & Heat
Thank you for taking the time to share your experience with others. We appreciate the feedback as well as I read each and every one of these reviews. We all look forward to serving your needs in the future. Jason Ellington
Dale L.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Annual maintenance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill T.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Diagnosed heating issues with AC system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Drain Cleaning,
Plumbing,
Lighting,
Insulation,
Auto Service,
Dryer Vent Cleaning,
Appliance Repair - Small,
Dance Instruction
FAQ
Ellington Air Conditioning & Heat is currently rated 5 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Ellington Air Conditioning & Heat accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Ellington Air Conditioning & Heat offers free project estimates.
Yes, Ellington Air Conditioning & Heat offers eco-friendly accreditations.
No, Ellington Air Conditioning & Heat does not offer a senior discount.
Yes, Ellington Air Conditioning & Heat offers emergency services.
Yes, Ellington Air Conditioning & Heat offers warranties.
Ellington Air Conditioning & Heat offers the following services: Heating & Air Conditioning - Installation, Repair, & Duct Cleaning.