Hurricane Shutter Protection: All types of hurricane shutter protection, Installation and Repairs of Roll Down Shutters, Accordion Shutters, Bahama Shutters, Colonial Shutters, Storm Smart Fabric Screening Shutters, Storm Panels and Crimesafe Shutters.
We do Commercial and Residential installations.
Security protection for commercial businesses..
Business highlights
17 years of trusted experience
Services we offer
Sales for hurricane protection for residential and commercial customers. Services for single family homes, townhomes, condominimums, Installations and Repairs for all types of hurrican shutters. Installation and repairs for all security shutters.
Worth the wait! We have an old historic Victorian house and All Pro was one of the few shutter installers in town willing to take on the job and the challenge. I was very impressed with their knowledge, their installation techniques, and willingness to accept nothing but perfection. With a house this old were very used to contractors trying to make us accept subpar conditions. However, All Pro spent a ton of time and effort to make sure that our shutters were perfect and so was the installation. It was a 10/10 experience and would recommend them to anyone!
Description of Work: Hurricane shutter purchase and installation.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Marion P.
11/2020
5.0
hurricane shutters
+ -1 more
Great company - very prompt, friendly and professional. Shutters are beautiful and work great. I got several estimates and their prices were far lower than their competitors yet didn't effect the quality of the product or service.
Description of Work: Hurricane shutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marie W.
12/2018
5.0
hurricane shutters
+ -1 more
They did a great job. Took a few months to get them from factory due to huge backlog of orders post Hurricane Irma, but All Guard kept me updated. Once they arrived, All Guard scheduled me and their installers got them installed on all windows in one day. They look really good and we feel safer if we have another hurricane.
Description of Work: Accordion style hurricane shutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Jan H.
09/2018
1.0
hurricane shutters
+ -1 more
I called and got on the list for shutter service and repair. They said it would be 4-6 weeks out. They did call back and take the information and was definitely on their list. However, after calling 4 times & 3 months have gone by and no service appointment. I suspect they are super busy but let's face it - when you take my name and tell me someone will call back with the service - do it. If you are too busy - just tell me you will never get to me.
Description of Work: Shutter Repair
Rating Category
Rating out of 5
Response from All Guard Storm Shutters
[Member Name Removed], I'm sorry to hear about your experience with our service department. You are right we are extremely busy and doing our best to accommodate all of our customers during this peak season for Hurricanes. We value all our customers and do strive for 100% customer satisfaction. Service work on Roll Down shutters such as yours require a very experienced service man and they can take years to train. We are hiring and training as fast as we can. We are a small business and it is difficult to adjust for such a large and sudden increase in demand for service. This year is an anomaly for our industry. There were no hurricanes for 9 years, then we had 2 consecutive years of hurricanes. We are a niche business/market. After nine years of no demand for employees with hurricane shutter expertise, there are virtually no experienced workers available to hire and as such we must hire and train them. Thank you for your feedback and we will work to address the lead time in our response to service calls during our busiest months of the year.
Nickie D.
11/2017
5.0
window treatments
+ -1 more
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Description of Work: ...
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Frank F.
08/2017
5.0
hurricane shutters
+ -1 more
Everything went as planned. Good quality materials and knowledgeable installers. (Installers were company employees, not subcontractors.) Very responsive to questions both before and during installation. Through the whole process from initial contact to final installation I always got a prompt response whenever I had questions. Price was very competitive.
Description of Work: Hurricane shutters and screens were installed all over house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard B.
04/2017
1.0
hurricane shutters
+ -1 more
She wanted to do the job without an estimate. Pressured, she said, “$65 first hours; $45 each additional.” I asked about materials and gave her the measurements. She came up with a total of $550. I told her another company wanted $400. She said, “I’ll sweeten the pot for $350. I’ll send out two men and will only charge you for one.” One man showed up, which meant it was going to take twice as long. He was an hour late and didn’t call beforehand. It took him three hours to do the job and he charged me $471. Complaining back to her, I said we had a verbal contract for $350. She didn’t acknowledge this and talked about how the materials cost her $300, which is bogus. The materials retail for $4.50 a foot and he used 44 feet, which is $198. We argued until I got tired of her lies and decided to pay what the other company wanted--$400, and she agreed. The installer did a good job, but stay away from this dishonest and deceptive business.
Description of Work: Replacement of wing-nut bolts with upper tracks for storm panels on windows and doors (44') of single-story house.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0
$400
Response from All Guard Storm Shutters
We apologize any misunderstanding there may have been in the process of negotiating the cost of your service call over the phone. We pride ourselves on our honesty and integrity. Our associate quoted you our rates for a service call. We charge $65 for us to come out to your home. That covers the first half hour. Then we charge $42.50, per man per hour, thereafter. Parts/materials are in addition to theses charges. We are very competitive in our pricing and this is standard practice in our industry. In addition it is standard practice in a service company that they strictly quote the rates that they charge for a service call, but do not quote the total cost of your service call. The reason is for this is because when a service man goes to an appointment it may be a simple repair/service or it may end up being more difficult that anticipated by the customer or the service company, at no fault of the service company. So as you stated you "pressured" our associate into giving you a quote. She accommodated your demand that we commit to a fixed price on your service call prior to coming to your home. This again is why service companies do not as a standard quote the total price of a job before it is complete. We apologize for the discrepancy between what you claim she quoted you and what the installer then requested at the satisfactory completion of you job. It was a honest mistake or misunderstanding.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hurricane Shutters,
Window Treatments,
Garage Doors
FAQ
All Guard Storm Shutters is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Saturday: Closed
All Guard Storm Shutters accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, All Guard Storm Shutters offers free project estimates.
No, All Guard Storm Shutters does not offer eco-friendly accreditations.
No, All Guard Storm Shutters does not offer a senior discount.
No, All Guard Storm Shutters does not offer emergency services.
Yes, All Guard Storm Shutters offers warranties.
All Guard Storm Shutters offers the following services: Sales for hurricane protection for residential and commercial customers. Services for single family homes, townhomes, condominimums, Installations and Repairs for all types of hurrican shutters. Installation and repairs for all security shutters.