Shingle Masters Roofing & Construction Services

Call was never returned, guess they were just too busy being the # 1 roofer in Brandon.

Ed was most professional and knowledgeable. He crawled on the roof himself and brought to our attention that our ridge vents were uncapped and the nails holding (should have been screws) were rusted and no adhesive holding the vents in place. He explained that in addition to installing the two solar fans I provided he'd also redo the ridge vents, providing all material and a 5 year warranty. Ed and his crew of two were out on a Saturday at 7:00 AM and were done in 4 hours. Upon completion they cleaned up and removed all excess materials. Great work.

WONDERFUL. This company should give classes on how to handle a custom job from the beginning sales contact , the repair and replacement and the follow up. I interviewed THREE roofing companies all on Angie's List and while all three were highly recommended, Shingle Masters won the bid for the most work for the money. They also told me about how to file a claim for my old roof to receive some money back from the previous roof warranty. They took the needed photographs, helped gather the needed shingle specimens and gave me the needed documentation to complete the claim filing. Brock Beauchaine, the salesman and owner Ed's son, gave me addresses of several job sites so that I could see how the roof would look on a home. I LOVE my new roof. Neighbors came by and took photos of their yard sign and several neighbors have asked me about the roof job. Wish I had kept their yard sign in the yard for months. And QUICK, the roof was completed in two days!!! They arrive with teams that know what to do as they follow other teams to get the job completed. It did take a few additional days to complete the chimney siding, critter guard and new chimney cap however I was quite pleased. While removing the old roof, a workman stepped through bad plywood and his foot went through my bath room ceiling. They sent out a very qualified dry wall repairman and then a very qualified painter who not only painted the damaged area but the entire bathroom ceiling. The gutter workers were also very qualified and pleasant. Every single workman and repairman was polite, gracious and pleasant. IT WAS MY PLEASURE TO WORK WITH SHINGLE MASTERS They deserve every Angie List Award they have received year after year. They are not just Brandon's Best Roofer, They are Hills. County's Best Roofer!!! They gave me a discount for being an Angie's List customer and additional discount for paying cash. I LOVE MY ROOF!!!

Professional before during and after completion of the job.

The crew worked diligently and performed all work in a neat, orderly manner. They were polite. Clean up after finishing was to my satisfaction. They painted the vent pipes and exhaust vents in a matching color, which was unexpected, but appreciated. There were some shingles left over and they left them with me in case I should need them later in the event of any further leaks. All in all, a job well done. I would use the company again if needed. UPDATE: 5/22/2013 4 days after the repairs listed above we had a thunderstorm with heavy rain and gusty winds. A new leak appeared over the master bathroom area, where some of the vent pipe work had been done. Water was coming through the exhaust fan in the ceiling and the ceiling had water stains in several areas. I called Shingle Masters the next morning (Tuesday) and they had the repair crew out the next day to repair the new leak. Thank you Dallas, Ed, and the rest of the crew for your help and diligence!

The entire job was accomplished very efficient and professionally from the initial contact to discuss job details, contract negotiations, job completion and follow up. The company owner stopped by numerous times checking on job progress, providing additional materials as necessary, ensure all work was done to his high professional standards and that all building codes were met or exceeded. As problems arose the company owner resolved them efficiently and to his high standards. The County Building Inspector told me that the crew replacing my roof was outstanding and never required rework or for him to perform re-inspections which I fully agree with. The crew was outstanding and very professional and polite. The roof was replaced, insulation added and soffit vents installed in one day starting at 7 AM and completing before dusk. The Stucco was repaired the following day and repainting to match a few days later. What amazed me the most is that the Company was in no rush to receive payment for work completed, in fact after everything was completed the Company scheduled a final walkthrough of the job with the Owner and myself. Even though money was not discussed I assume payment will be tendered after my satisfaction of the job after the walkthrough. This has never happened to me before with contractors performing work for me.

I contacted company to come out for estimate to repair leak/soft spot on roof as well as estimate for new roof. The office staff was polite and Ed the owner came out in person. He was on time,professional in his approach and presentation. Clearly knows his business. He is coming out again next week with shingles so I can decide on color and will sign contract to have the new roof done. I have every confidence in his company and it's clear from reviews that other people do as well.

Shingle masters made an appointment for an estimate, they showed up on time, gave to me waht I thought was a fair estimate after looking at the leak, I signed the areement right then and they told me the timeframe they could complete the work. Based on where the leak was they were able to do the work without me at home, so whithin the time expected they completed the work and called me with an update.

Brock came to the house to meet with me and go over the size of the roof etc. He then quoted me a price which I thought was high, but I hadn't replaced a roof in many years. The work they did was worth every penny. They put tarps all over the place to catch any debris that fell and they ran a magnet around the house when they ere done to make unsure there were no nails or tacks left behind. I would highly recommend this company to everyone. They are fantastic!

After reviewing numerous roofing services on Angie's List, I narrowed them down to three. I had those three come out for an appraisal. Although Shingle Masters was the most expensive of the three, they were the most professional and were able to sit down and show me every detail of what they would do. They did everything they said. No hidden costs, no "surprises". Having a general contractor's license along with a roofing contractor's license is a plus. It did take a couple of extra days to complete, but that was due to some rainy days. When it did rain, the roofing crew covered any exposed wood, waited for it to clear, and then when right back to work. They did a great job!

The representative who came out to provide an estimate was very professional. He took time to explain what needed to be done. The estimate that was provided was more expensive than a previous estimate provided by another company, but that comapny never showed up to do the work. We subsequently agreed to have the work done. The company advised that they would do the work during a certain week butthat did not happen. When we called them they advised that they would be out the next week. They subsequently confirmed the day that they would be out and arrived that day. The work was completed, and though we have had limited rain since the repair, it appears that the repair solved our problem leak.

The quality of work and professionalism of this company is outstanding. The job was completed in a timely matter, but never at the expense of all work being performed at superior standards.Brock does a final walk around with the customer, and provides all documentation needed. For all veterans, GAF is providing a $300 rebate through 2013. The job site was completely clean at the end. Brock, his father, or brother were always available on site, or by phone to answer all questions. I happen to live in northern Pinellas county, but I would highly recommend contacting this company for all your roofing needs. A+

They never gave me a quote.

Brock who goes out & does the estimates (but not the actual work) was very knowledgeable and pleasant. He was thorough in giving me specific names and addresses of people whose roofs they have recently replaced in our development, so that I could go and look at the work in person. He showed me all their certifications and awards. When I mentioned that the prices he gave me for the roofing alone were above what we could afford, in order to lower the roofing price, he put together several packages that combined roofing and other repairs. This still made the offers much more than we could afford and we turned them down. They appear to have a "monopoly" in our area of town. I might consider using the construction portion of their company for the other home repairs that are needed, but they need to be more open to negotiating their costs or they may lose more customers.

Shingle masters was recommended to me by my next door neighbor. They have won "Best in Brandon" roofer awards several years in a row. Overall roofing job, solatube installation, insulation upgrade was excellent! The Roofers, Masonry, Carpenters and cleanup crews did a proffesional job. All installation took one day with final touch ups and painting a few more days. The only downside to their whole operation was returning phone calls due to the volume of estimates and jobs they have. They were very courtious, prompt, and proffessional. Whatever price they tell you and is stated on the contract is the price you will pay. Very honest and up front. Have a few discounts such as cash payment, Angie's list coupon 200.00, GAF shingle rebate 300.00. Had another estimate done with a competitor, which was slightly lower in price, but they would have to get a separate contractor to install the solatubes, and they charged per square foot on the replacement of the plywood. Overall, I would highly recommend Shingle Masters - Ed, Brock, Mike and crew were awesome!

Brock Beauchaine came to the house and discussed all options and recommendations. His offer was a little higher than others, but he was so personable and patient that it tipped our choice to his company. They even brought shingle samples and provided a list of other properties that they had done so we could drive by and see the colors and work in person. The Shinglemasters crew arrived on time as scheduled and descended on the house like something out of Extreme Makeover! The whole thing, including replacement of 5 sheets of old wood, putting in new air vents and replacing the old gutters took less than 2 days. It was amazing to see the house transformed so quickly, efficiently and professionally. The clean up left no traces of debris and we are extremely satisfied with the job and the new roof. Even the neighbors complemented how fast the Shinglemasters team worked and how great the roof looks. Go ahead and get other quotes, but you'll not be disappointed with the work of the Shinglemasters Beauchaine family! They have my highest recommendation!

I can't say enough about this company. It's family owned and we met them all. There was always one of the family members there to supervise. At one point, one of the workers could't make it and the son went up on the roof to help out. They were all professional and above all,hard workers. They did everything that we agreed to plus more to make sure the roof was done correctly (at no extra cost). I have recommended them to other folks needing their roofs done.

Representative came and looked at my house,never went on the roof or took measurements that I observed. I spoke with him and explained what I wanted done. He listened and said he would get back to me with a estimate. He never called back even after I called the office to inquire.

Was very please with service and communication. This company did a very quality job and would recommend to anyone.

I run the maintenance department for a property management company, and we are always looking for great contractors to do work on our properties. This is not one of them. I called on Tuesday 10/16 and requested an estimate to put a new roof on one of our houses. They immediately set an appointment to come out on Thursday, and said they would email the estimate when they wrote it up. I called on Monday afternoon (10/21) because I hadn't heard anything. No one answered and I left a message. I received a return call the next morning and the woman on the phone seemed confused and asked me if I needed an estimate. I told her that they were already supposed to have gone and looked at my property and I was waiting for an estimate. She asked me for the property address and then told me that she didn't have the estimate, and that "maybe" her boss hadn't written it up yet because he does office work on Thursdays. I told her that I would wait. I called back at 4:15 pm on Thursday because again I hadn't heard anything and left another message. I tried calling again today, but got the answering machine so I was forced to leave another message. Now I'm writing this review.

Great service! Promptly returned our initial call, provided onsite, free written estimate, showed up on time, and did a wonderful job. Didn't try to oversell us, provided an honest assessment that saved us a lot of money. Will definitely engage them again if needed.

Fast and efficiently. No problems. They were actually the only roofer that responded to my calls. No one else gave the courtesy of a call.

Called Shingle Masters for minor repairs to some leaks in my roof around exhast vents. Received a quick callback and schedule for an onsite estimate. Mike was very nice and identified the issues plus reviewed the rest of the roof and had a few extra recommendations where shingles were not installed well at the flashing where the 1 story garage meets the 2nd floor walls. He was able to have his team back on the next morning which was a Saturday. He and his team were on time as promised and were done in a few hours. There were a few pieces of scrap trash left on the ground, but not a big deal. However the next big rain we later the following week, had proved that the problem had not been resolved at both repaired exhaust vents. After notifying Mike, he had his team back out on the next Saturday morning to review. They performed a water leak test and were able to identify where additional roof tar/cement and silicone needed to be used to hold back the leaks. Mike insisted I not pay for the job until more storms came through to be sure that the leaks did not continue - which so far after 3 weeks, no leak has occured. Other than wishing the leak test was done the first time, I am satisfied with the job.

Originally contacted company to provide a quote for a new, shingle roof. Fully explained situation that we were in the process of buying a home and had a limited amount of time to provide numbers back to the seller. Initial contact from Ed at Shingle Masters was quick. We contacted them on August 22. Within a phone call, they promised to be out on Friday, August 24. When that came and went without hearing anything, they stated they would be out the following Tuesday. Tuesday, August 28 came and went without any word, except we were told someone had made it out. We had a contractually obligated negotiation deadline of September 1 and on Thursday August 30, I emailed Ed to find out the status. His response was that he was sorry they hadn't provided the estimate yet but they were working on it and he was working to have it to us that day (August 31). Based on their poor response times early in the process we had contacted another roofer just in case. Brad Morgan with Dynamic Roofing Concepts was responsive and after being contacted on a Tuesday, told us he would have an estimate to us by the deadline, and he did. September 1 came and went with nothing from Ed. September 10 brought an email in all caps with highlighted parts from Ed stating that he had sent the proposal multiple times with no response from me. I had been monitoring my junk mailboxes and had not seen anything. Nowhere did I see a forward of a message that was bounced back or anything proving that he had sent it before the 10th, so I'm not sure I believe that. We continued conversations about replacing the roof with Shingle Masters but continue to be disappointed in the response time via email from Ed. Because of this, we've decided to pursue a replacement roof with another company. If they are responsive to you, there is no reason not to use Shingle Masters. However, if they are so busy that they don't have time to respond to potential customers, they should just state this at the first contact and save everyone the trouble.

We are VERY pleased with the work that was done. The crew arrived at 7:00AM and work began promptly. The old roof and rear gable siding were removed within a couple hours, all repairs were made to the existing plywood (and/or replaced) as needed and the new roof and siding were installed on the first day. Stucco and painting were completed the same week as there were minor delays because of the weather but we have no complaints. All work was completed professionally and on-time. We definitely would not hesitate to call them again for future projects.