Ideal Concrete Designs

Description of Work: He was supposed to make a marble concrete design.

Description of Work: I got the consultation on 1/28/12 at home with my husband on skype from Afghanistan. During the section, we agree in having our balcony, the walkway and the drive way, all the way to the street done in a color darker than the house color, with the cracks in a darker color that will pop put, with the exit of the garage done wiht the same design. Also the letter B in the balcony. Well the day came and he did most off the work. Part of the color did discolorate at the balcony and the drive way. He said that was due to the sprinkler system. I can't believe that the sprinkler system reach the balcony at all. There is a huge white spot in the balcony and also several spots in the driveway. The ridges or cracks that he design are not darker. What he did was get the design grinding like a puzzle and you can see the original color of the cement and he put a sealler. It does not pup out as the design that we choose and email him with. The job was paid in full since he said that he live far away and he could come back to see the end results dry. I trust it him and in reality the job was not satisfactory. The exit from the garage door, he put the first color and left the sealer for my husband to put it. Now nevertheless the design was not performed there either. The job was paid in cash $1,900.00 and after several calls and text he said that he will return when ever he gets a job here in Apollo Beach and its been three month and nothing yet. We did not paid $100 dollars for his work, it probably worth that much of it but what we want is the job to be completed the way we wanted to. I try several times and I have spoke with him and nothing yet. The last communication was him telling me not to threat him, since I told him that I was going to report him with the BBB. I believe that we had patient with him and give him enough time to fulfill the job satisfactory. What we want is for him to finish the job the way that we wanted to or just to return the money so we can contact some other company that can re-do the job for us. We spend way to much money for that and it doesn't show anything impressive at all. What is shows is a crack with a dark sand color on it. I will hate for this company to rip off some other customers and still walk away with the excuse that it will look better when it dry. We didn't know anything about concrete stain at all. However, after reading in the internet, is suppose to show the original color as soon as it dries, it doesn't take weeks for the real color to show up. My husband is very upset, he feels that this person took advantage of me, since he is working in Afghanistan and can be present to face him, face to face. Thank you for your time and I hope that something can be accomplish with my complaint. We email him a picture of what we wanted, as you can see, the job doesn't look anything like the picture that we submitted. I just don't like the idea of someone taking advantage of a person like me, that didn't have any idea of concrete work or design. Some contractors take advantage of single ladies, or ladies alone at their house when their husbands are not ther to put their input. I gave him half of the money the day we sign the paperwork and the other half the day that he supposely finish the job. Saying that it will look better as soon as it dry. Thank God for Angie's that people can turn in into research if a company is reliable or not. Don't let this company take advantage of you.