David Spence Inc.

I discovered mold a couple of months prior to hiring David in my master bath. The mold was so bad that I had to 80% of my master bath gutted. David arrived on time with a crew to tear apart almost the entire bathroom. The walls were taken down to the studs. The shower had to be dismantled. The tub and toilet had to be taken out. The vanity area had to be taken apart. There was granite they took off along with the sinks, the cabinets were removed, mirrors were taken off the walls. The only thing that was left was the tile floor. They did all of this while I was at work and by the time I got home there wasn't any evidence of the construction debris. It had all been removed. They sealed off area from the rest of the house and cleaned all the mold away. They used a chemical to prevent mold from occurring again. There was a slight odor from the disenfectant which was to be expected but the area itself was spotless. Probably cleaner than it had ever been. Most of the items that were removed were to be put back like the frameless shower glass enclosure, mirrors and granite. After they were removed with the exception of a cracked back splash they were left in tact. The granite counter top itself was not damaged. In addition I asked David to inspect and document what had caused the mold to occur. He did an excellent job of documenting along with taking pictures of the area while it was being torn apart. There was an additional fee for this since it's normally not part of the job. David discovered the mold was caused from a couple of construction defects that was done when I had remodeled a few years back. So if anyone finds themselves in this situation I would recommend you give David a call. I lived with the mold for a couple of months before I was able to find someone to come out and take care of it. He's a licensed contractor who is competent and professional. Great job. Thank you.

DSI, Inc. was hired for a structural wall repair project due to water intrusion. While in the process of planning the restoration, a waterproofing product, Hydro Stop Barrier Guard, was suggested and agreed to in order to protect the repaired wall. To complete the job, french drains were installed as the final piece to the solution. The job took five days and was a great value considering the labor involved, the high quality of materials chosen, and the expert planning done by David Spence,owner. The final cost deviated only slightly from the original estimation due to a structural concern uncovered after digging. The owner, David Spence, visited the site often. Kristy, office staff, responded promptly to my questions and the crew in the field, Butch and Marshall, were knowledgeable , punctual, neat, and respectful of my property. To my surprise, the Hydro Stop Barrier Guard representative, George ,from Quest Construction Products, even joined the DSI crew for two days to work on waterproofing the walls with his product. As a customer I was impressed by the positive working relationship between manufacturing and construction. I credit that to David Spence's business policy of integrity and reliability. It was truly a pleasure doing business with such a professional firm who knows how to get the job done correctly and who has commendable customer communication skills.

They couldn't help me, but they gave me info on someone that could. Most professional company I've dealt with thus far.

I called DSI on Friday 8/23 and Dave sent a 2 man team in on Monday morning. They both arrived on time and got right to work. We ran into a couple of unexpected twists but they put their heads together and suggested solutions to me and proceeded. Their work and manner were very professional and neat. They made sure to clean up after the work was done. The most difficult repair was the leaky roof, but Dave came up with a solution and his team carried out the work to perfection. I called Dave about 2 weeks after their visit and told him that after a few downpours I was able to report that not a drop of water was seen! I would highly recommend DSI Construction to anyone looking for an answer to their construction needs.

He showed up, did what he said he was going to but we went with another contractor.

Below you'll find a breakdown of each of the days we had dealings with DSI. My overall feelings for the company are very low. The actual work looks decent enough, but DSI is completely lacking when it comes to customer satisfaction and relations. Starting with the fact that he hung up on me during both of our conversations and was unable to accept, or digest any of the feedback I offered him. If you plan on hiring him as a general contractor, make sure you pass his personality test because if he thinks you and him are "like oil and water" (direct quote from him), your experience is going to be a big disappointment. In addition to his lack of PR skills, I was diappointed that, of the dozen people walking my property, not one of them was the contractor or subcontractor. And of that dozen person workforce, only a couple of them spoke English, making communicating our questions and concerns difficult. The crew of two, that did clean up, spoke ZERO ENGLISH. This company must be more accustomed to large, new construction jobs, because that's how my property was treated. Between coming and going as they pleased with no introduction, to leaving debris all around for multiple days, to killing landscaping and driving all over my yard, and water meter box (unnecessarily), there was zero courtesy to the job site being a lived in house in a neighborhood. For what was supposed to be a two day job, was instead almost a full week disrupted to see this project completed. From day one, we made it very clear that we wanted to be present while work was happening on our property, and every day that work commenced, we were treated as if we should have no involvement. Thursday, August 29, 2013 -crew arrived in am and installed lath. Left pile of debris in back yard. Friday, August 30, 2013 -crew was a no call/no show. Wasn't until we called company (who was surprised no crew was there), that we found out there was a delay in materials, so work was reschedulled for the following day. Materials truck showed up late that day. Saturday, August 31, 2013 -crew arrived around 7:30 am, and without any introduction, began work on my property. They finished in the afternoon. We were told their boss, Frank (the subcontractor), would be by later that day to p/u left over materials and debris. He never showed up, or called. Sunday, September 1, 2013 -David Spence called to follow up. He was then told about the large piles of debris and excessive amount of material left on my property that he was unaware of. When asked if it was normal to have so much left over materials, he got very defensive and was unable to reasonably explain the why. The call ended with him HANGING UP ON ME. This call was followed up with an email stating that I should not be involved with any part of the discussion because it was my fiance's signature on the contract; not mine (even though I am the one signing the check). The email closed with him saying Frank would be picking up the materials and debris the following day. Monday, September 2, 2013 -crew shows up in early morning without introduction. They backed their truck up on my front lawn and attempt to start work with my (new) car right next to their truck and in front of the material pile. We run outside to have them stop, allow us to move our vehicle, and have them use our driveway instead of our yard. Three truck loads, and 8 hours later, debris and materials are picked up. We then ask David to come to our property (since he has not done a single site inspection) to walk around and go over some of our issues regarding sloppiness of work. Tuesday, September 3, 2013 -we coordinate with David and he does site inspection in the morning. His explaination as to why so much material was left over was only general and in theory; not specific to our situation. He does make plans to have a crew out to fix damaged storm door, electrical boxes, and other small issues. I talk to him again on the phone and am again treated poorly. The conversation ends (again) with him HANGING UP ON ME.

David was fantastic to work with. We had purchased the home with the intent on adding a bonus room & full bath upstairs. We interviewed several contractors, but it was obvious that David knew this business, pointed out potential issues with converting a 2 story family room & answered all our questions. We felt very comfortable with David. I was still out of state during the construction, but felt in the loop with all the work. David regularly sent pictures of the construction, called frequently with updates & immediately as unexpected challenges arose. We also decided to rip out the existing kitchen & redo the cabinets, appliances, etc. David provided names of vendors to work with to make our selections & added this project into our existing timeline. We had not done a renovation of this size but we are very satisfied with the end result. The new kitchen is beautiful, the bonus room is the perfect space for our kids & the full bath makes our 2nd floor more functional. Bottom line- I would highly recommend David for any major construction or renovation project. David was not the least expensive, but the peace of mind of working with a professional cannot be given a $ figure. I will continue to use David for future projects at our home & would recommend him without hesitation.

David is truly the definition of professionalism. I am honestly blown away at his attempt to assist me when the project I had was not something his company did. Anyone else would say no and move on at that point, but David took the time and actually helped me get to the next step of what I was trying to accomplish. and on top of that, on a Sunday. That is what sets people apart from their competition. While this project didn?t work out, you better believe he will be the first person I contact on the next one. Kudos to you David, for really going above and beyond customer service to help me out. I very much appreciate it.

I could write a book about my experience with David and DSI, but respecting those that don't have time to read lengthy comments, I will wholeheartedly say that hiring DSI was the best decision I've ever made. You just know when you meet a contractor that is ethical and delivers quality - that is David. From start to finish, he was personally involved and directly communicated with me consistently throughout the project. I targeted 4-6 weeks since my work was both the entire home ceiling reno as well as the kitchen, to include knocking down walls. In short, David and I did the final walk-through in less than 3 weeks - amazing!!! He, his staff, and all the contractors I encountered were friendly yet professional and did wonderful work. At the onset, I had several people asking me if I would refer DSI, and I said "wait until it's over so I'm confident that I would be asking a solid referral". I have absolutely referred him to several other people since completion and feel 150% confident they will be as thrilled as I am. My family/friends are in absolute amazement with the transformation - incredible!!! Not only is David's work superior, he is sincere, honest and his only goal is to make a happy homeowner. Period. The end. Call him and I'm sure you'll agree. A consultation is free !! On a side note, when we were sitting at my home chatting after the project was done, I asked David to tell me any "stories" that I may be unaware of. He did share that when he saw that I purchased the Angie's List Big Deal for a one-room popcorn ceiling removal, he realized he was likely going to lose money as I was in Dunedin and his company is based out of Riverview. But he met with me, after hours because of my work schedule, and I would have never, ever known this. Many contractors never would have even responded. Turned out to be a win-win for both me and DSI. David and his staff now knows me as "Happy Lil". And writing this over a month after David walked out of my home for the last time, I am still very much... "Happy Lil". A consultation is free and I can guarantee you, DSI is the way to go. I'm already planning my future renovations and will be calling David again for sure.

I contacted Mr. Spence's office due to rave reviews on Angie's List. When I described my project (small bathroom remodel) to the lady who answered the phone, I sensed hesitation due to what I suspected was the low budget that I was hoping to spend ($5k - $7K). I also explained that I am considering converting my existing laundry room to an office but would depend on how much it would cost. She explained that Mr. Spence was on vacation and therefore the earliest that he could come out to provide an estimate would be just over two weeks away. I agreed and we scheduled an appointment for 7/16/13. On 7/15/13 the office called to confirm the appointment for the next day. Later on in the evening on 7/15/13 they called again and informed me that Mr. Spence would not be able to provide an estimate the next day after all and even if we re-scheduled they were just too busy and wouldn't be able to do my project. I was disappointed in the professionalism of the company cancelling on a potential client the day before they were scheduled to come out after I had already waited over two weeks for the first appointment in the first place. I talked to another contractor (also found on Angie's list) and he was very upfront which I appreciated. He stated that he would love to provide an estimate but due to his workload the earliest he would be able to start any work should we hire him would be October. I appreciated his being candid with us instead of stringing us along.

We are more than pleased with our kitchen. David and DSI did an outstanding job. His team were at my home every morning bright and early. They cleaned up and made it very easy for us to continue our daily lives throughout the whole process. The construction went smooth with few or no problems. Quality of work is outstanding. Customer service is the best ever with a high level of communication. The kitchen came out gorgeous. We would highly recommend DSI for whatever work at your home you need done.

The suggestions were wonderful and helped us through what we needed!

We submitted requests for bids from several highly-rated contractors on Angie's List in the Tampa Bay area for an addition to our home. We received several that were in the same ballpark, and originally decided to go with DSI due to our comfort level with David Spence and his staff. We were very close to signing a contract with DSI, but when we started ask questions about some of the finer details, we found that the original bid did not include a number of items that we had expected it to. The more we discussed, the more we found that the price was increasing - even for items that we had already talked about. Ultimately, the additional price increases brought the bottom line bid several thousand dollars higher than some of the other contractors who had started out higher but included all of the costs in their original bids. We settled on a different contractor with whom we felt equally comfortable because the bid ended up being slightly lower and because we felt we would have fewer surprises and additional costs along the way with that contractor. Overall, David and his staff were very friendly and we enjoyed our experience working with them - and we would definitely consider using DSI for future projects. It unfortunately did not work out for us this time.

This morning I was searching Angie's List for garage door repair. I called David Spence and he was knocking at my door by 3 PM.

The two gentlemen assigned the task were very professional, courteous and demonstrated a real concern for ensuring the protection of the property in the space they were operating and did a great job cleaning up when the job was done. The bottom line is the job outcome exceeding my expectations. I would highly recommend David Spence Construction to anyone looking for a professional high quality provider of home improvement services.

After a large storm hit we sustained damage to a column in the front of our home. I called several companies for estimates and advice. David was the only one who throughly inspected the damage and traced the source. He spent a great deal of time explaining the issues involved and my options. One of my options was to completely redo my roof. This was something he could not do for me at the time. To make a long story short, I was so impressed by his caring demeanor and professionalism that I asked him to be the contractor and bring in another company to do the work. David was at the job every day to supervise the work. He was very responsive to all our requests and managed to get the roof complete within 2 weeks! I then asked him to repair the column. His team did a great job from start to finish. I would highly recommend him for any contracting work.

This was our second opportunity to work with David And DSI. Obviously we were very happy the first time and chose them again for our kitchen remodel. During our first meeting, we discussed many options and David told us when we could expect an estimate and he delivered it on time. He was open to changes (both additions and deletions to the project) and gave great input. We had no problem reaching him with any questions. He started the project on time and completed it ahead of schedule. He also worked around our request to try and keep our kitchen sink operational during the project. David and all of the workers that came out were polite and honest. They kept everything very clean. We received regular updates with times workers would arrive each day and they were punctual. We highly recommend DSI and David Spence. If you are looking for quality work from a professional company, then call him now. We look forward to working with him again.

Dave came out to look at the damage and provide me an estimate. He was punctual, courteous and most of all knowledgeable. He gave me some great suggestions for security which was very helpful. His team came out, they called me before they arrived and were also punctual. They completed the work in one day, did great work and cleaned up everything! Dave called me while his team was working to see if everything was ok and also called me after the work was completed. Very satisfied.

DSI Construction did not keep our appointment and did not call to cancel. When I called to ask them where they were I was told that they had called 3 times on Monday to confirm the appointment and got no answer. There were no messages on my answering machine when I got home from work at 10:45 PM on 2/11/2013.

David was very professional. He was on time with the timeline he gave us. Very informative and helpful. Everyone he referred us to was as well. I would highly recommend David... We were very pleased with his work and are planning on using him again if needed.

He was a delight to have working in my home. He came out in person and gave me a quote that quick and accurate. He was prompt and polite when he showed up to my home, something I'm not used to these days. His men that came out to do the job were the same, prompt and polite. They did an excellent job and Dave followed up with a phone call to make sure we were happy with end result. I will use him again in the future and I would highly recommend them to anyone.

Punctual, finished on time. Responsive to needs. Professional, respectful of my home. My entire kitchen and living room were barricaded off from the rest of the house. Mold remediation and demo were done in a timely manor respectful of my home. My kitchen was completely redone. I will call DSI if I need any work done in the future and would highly recommend their services to anyone.

Ever since I purchased my home 5 years ago I knew I wanted to make some changes. I was finally ready and had the funds saved! I called DSI and met with Dave a number of times. I'd met with other contractors and had narrowed it down to DSI and one other person. After weighing the pros and cons I decided to contract with DSI. I'm so glad I did! Because there was so much that needed to be done we broke the job into Phase I and Phase II. Dave's team arrived the first day, on time and quickly began working. I was so surprised at how much they were able to accomplish in one day!

Wonderful. I called on 11/13 to schedule an appointment. On 11/14, at 11am they showed up on time, looked at the problem, explained the problem and fixed it all in the same day! Very professional. Price was reasonable.

Very Professional, did a great job. Office staff was very easy to work with. Job completed on time, within estimate quote. Cleaned up work area. Would highly recommend!