Movers - License # 11822 - 2 Employees - No Use of Subcontractors - NICHE: Friendly, professional service at a low cost. - Cost is determined by the inventory, mileage, and location.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Moving of all items and full packing services. - Angie's List Discount Available
Services we don't offer
Does not handle out of state moves - Does not accept checks.
BEFORE THE MOVE NATHAN AGREED TO MOVE SEVERAL ITEMS UNBOXED. I LEFT TO GET MORE CASH TO PAY NATHAN. ON THE WAY OUT I TOLD ONE OF THE MEN NOT TO WORRY ABOUT SOME FLOWERS AND A BASKET. I LATER RETURNED TO THE APPARTMENT TO FIND SEVERAL ITEMS UNMOVED. I CALLED NATHAN TO ASK ABOUT THE REMAINING ITEMS, HE SAID THAT HIS WORKER TOLD HIM NOT TO WORRY ABOUT THE SMALL STUFF. I REMINDED HIM THAT I ASKED HIM SPECIFICALLY ABOUT SOME OF THE ITEMS THAT WERE LEFT AND HE APOLOGIZED AND AGREED TO COME MOVE THE REMAINING ITEMS THE FOLLOWING DAY. NATHAN CALLED THE NEXT DAY AND WAS VERY ANGRY, HE SAID HE WAS 'TAKEN ADVANTAGE OF' AND HE WOULD NOT LET ME SPEAK, I TOLD HIM THAT HE NEEDED TO STOP. I TRIED TO REMIND HIM OF OUR AGREEMENT BUT HE RUDELY INTERRUPTED ME AND STATED THAT HE WOULD MOVE WHAT WAS IN THE 'INVENTORY' (TO MY KNOWLEDGE THERE WAS NO WRITTEN INVENTORY). HE THEN ANGRILY STATED 'HAVE A NICE DAY' AND HUNG UP ON ME. HE BROUGHT SOME ITEMS, BUT LEFT ONES HE HAD AGREED TO SPECIFICALLY.
Description of Work: MOVERS WERE HIRED TO PACK FOR 2 HOURS, AND MOVE ITEMS FROM AN APARTMENT TO A RESEDENTIAL HOME.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$450
Response from All In One Movers
First, the husband would not know what exactly was supposed to be moved because he was not there when the inventory was done, his wife was. Second, I went out of my way in several instances, i.e. she didn't want her piano moved downstairs so we took the long way around so it could be rolled, I helped & waited extra time for different items to be moved & disassembled even though she was not charged for those services and she was aware that I had another appt., which I was late for because of the extra attention I Gave her. Third, when I was contacted about the items that were left I promptly made arrangements to come back the following day to get those items, which I did. I went out of my way and when I left the following day the only items left were a small basket and some plastic flowers. I know that I was professional and courteous and cannot imagine why they would complain.
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FAQ
All In One Movers is currently rated 2 overall out of 5.
All In One Movers accepts the following forms of payment: American Express,MasterCard,Visa
Yes, All In One Movers offers free project estimates.
No, All In One Movers does not offer eco-friendly accreditations.
No, All In One Movers does not offer a senior discount.
Yes, All In One Movers offers emergency services.
No, All In One Movers does not offer warranties.
All In One Movers offers the following services: Moving of all items and full packing services. - Angie's List Discount Available
Does not handle out of state moves - Does not accept checks.