Mr. Appliance of Charlotte & S Sarasota Counties

Wasn't worth repairing Bought new

Good no problems

All info above.

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Excellently!

Great job.

see up above

Very well.

The experience was good overall. The technician wasn’t able to finish the job, since he couldn’t get to some of the vents, but he did what he could. He was also respectful and answered all of my questions.

Mr. Appliance was sent out through my warranty company, and it was a good experience overall. I had no problems

The experience went very well overall. They were prompt, did what had to be done, and the dryer ran well after the repair. They have a service plan with a charge, but then there’s no service fee with that plan, only the cost for parts.

They charged us a $79 service fee. We ended up not having the washer repaired, and purchased a new washer instead. I wasn’t very happy with the service technician, who didn’t seem to know a whole lot about our machine. He spent a lot of time on the phone with Fisher & Paykel, only to find out that he wouldn’t be able to fix it unless we purchased a $500 circuit board.

They’ve done quite a bit of work for me in the past. They’re really nice guys & do their job well!

The experience was fine overall. The tech showed up on time, and very nice, professional and did a good job.

The experience was great overall. The technician showed up on time and did a good job! We sold our home in Florida, but we left their magnet on the fridge.

The experience was very positive overall. They were able to fix the problem!

They’ve been great to work with! They’re very professional and do a good job overall.

The experience was fine! They were very helpful, competent, and got the problem taken care of easily. They were less expensive than I thought the work would be. They reassured us of the situation and we were quite satisfied. We’ll use them again!

It was a good experience overall. They were very professional and let us know what was going on at all times.

I FIRED THIS COMPANY! I contacted Mr. Appliance in Port Charlotte and scheduled an appointment. One was given, as well as, a window to time for the technician perform the repair. On the first day, I called the office to see if they forgot about the appointment as it was past the given time. ( I waited 3 hours) I was advised the technician was still on the previous call and we rescheduled for the following day with another window of time for the appointment. I waited around (2 hours this time) for the technician and he did not meet the appointment time again. I just called the office to advise they were fired and tell the technician not to bother coming. This company needs an education in Customer Service. If the technician cannot make the scheduled appointment time then a courtesy call should be made to the customer.

We had an absolutely positive experience with them. They were top notch. They came out right away. They were very professional. They sent us a security picture of the repairman online before he actually showed up to make sure we would know who was coming. When they were here they were very neat. They were polite and did a very nice job.

Replaced gasket and then checked out washer to make sure everything worked well.

We had our refrigerator go out and the staff at Mr Appliance was prompt and professional. Bob diagnosed the problem as being with the compressor. He had specific knowledge of my model of fridge and of Kenmore?s warranty. He helped me research my purchase date and he called sears with all the pertinent information to get it covered under warranty. With his help I was able to get the repairs done under warranty with no cost to me other that their diagnostic charge ($75?very reasonable). This would normally be $800-$1000.

. In summary, 400 dollars for the first call,150 dollars for the second. All this on a 4 year old refridgerator. Had he quoted a 550 dollar repair cost the first time I would not have done it ,but would have replaced the appliance.

Excellent service. Very courteous and respectful of our home.