.JUST TO LET YOU THEY ARE THE SPECIALISTS THEY KNOW HOW TOO FINED YOUR LEAKS. AND THEY WILL FINED THEN. THANK YOU AMERICAN LEAK SPECIALISTS AND CO. (DOM). MR & MRS JOHN ROSSI JR ENGLEWOOD ,FLORIDA.
Description of Work: DOM, THE LEAK SPECIALISTS DID A GREAT JOB REPAIRING OUR LEAK A HE CHECK IN WITH US ABOUT LEAK. TO MAKE IT WAS NOT LEAKING.ANY MORE HE RETURNED TOO REPACK AND CHECK THE LEAK. THEY GUARANTEEDD THERE WORK. 100%.. HE DID A GREAT JOB AND DID THE EXTERA MILE FOR US.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Donna K.
10/2012
1.0
pool cleaners
+ -1 more
In July of 2010 my in-ground fiberglass pool developed a crack on the floor which caused the water to drain out. I could not find a pool company in the P**** Gorda/Port Charlotte area that would work on a fiberglass pool. A family friend suggested ALL FIBERGLASS REPAIRS SERVICES because they had used them for work on their pool so I went onto the Internet and looked up this company. I emailed the owner, SCOTT STEFFE, and explained the problem with my pool and he offered to come out to my house and give me a quote. Scott quoted me a price of $5,000.00 to grind down the ?blisters? on the side walls and patch the floor and then gel coat the entire pool to make it look brand new. He also told me in his email that he would stand behind his work for one year against leaks. On Aug. 12, 2010 I gave him a check for $2,500.00 to start the job. On August 17, 2010 the job began. Scott would dropped of a young man at my house early in the morning and pick him up in the afternoon when it got too hot to work. On a few days Scott worked with him but for the most part it was only the one guy working alone. The job that was suppose to take two weeks with several men working turned into almost two months with only one guy doing 99% of the work. On Sept. 25, 2010 I paid Scott the remaining balance of $2,500.00 and started filling my pool. A few days later I noticed the water level dropping so I called Scott and he said it was probably leaking out of the drain in the bottom of the deep end and he probably should have sealed over it. We discussed the additional cost and on Oct. 7, 2010 I paid Scott $ 170.00 to ?glass up the drain?. The pool finally held water and looked great until nine months later when the grandkids were swimming and my son-in-law stepped on a crack on the bottom of the pool in the same spot Scott had ?fixed?. This was on Sat. July 30, 2011 so I left a voice message for Scott telling him of the problem and asking him to call me back. On Monday, 8/1/2011 I emailed Scott as a follow-up to my phone message. He emailed me back and said to let the pool drain out so he could get a good look at it. By Tuesday, 8/2/11 the pool had drained and I noticed big, ugly gray spots and brush marks on the walls and floor where it looked like the top coat of the fiberglass/gel coat had washed away. I emailed Scott and told him what a mess the pool was in and asked him to come out to my house to look at it. He responded that he couldn?t make it until Sat. On Sat. 8/6/2011 Scott came to the house and looked at the pool. He agreed that it needed to be re gel coated and that he would stand behind his guarantee and it would be fixed at no cost to me. He also said we would have to have dry weather for a week because they couldn?t work with the gel in the rain. We were in a rainy period so there wasn?t much I could do but wait. On Mon. 10/31/2011 I emailed Scott because we were in a dry period and asked him if he would be out to fix the pool. He said ?very possible, I got the time.? He never showed up. On Tues. 11/1/2011 I emailed Scott again asking when he would be out, he never answered. On Mon. 11/7/2011 I emailed him again asking if he could fix the pool this week. He wrote back, ?I believe so yes.? He never showed up. We went back and forth in emails for many months with him saying he would be out and then never showing up. My last email to him was on Thursday 1/5/2012 and I told him no more excuses ? I wanted my pool re-sealed that week. He replied ? ?OK I?ll do my best Donna, see ya in a few days.? He again didn?t show up and I never heard another word from him. I got three quotes from other pool contractors from out of the area who all told me I had been ripped off by Scott. On Friday, 4/27/2012 I filed a claim in small claims court for the return of my $5,000.00. On July 31, 2012 the judge awarded me a settlement against Scott Steffe of $2,200.00 plus my court costs and interest. He was given 45 days to pay me or appeal the ruling and he did neither. I had to go back to the courthouse and pay additional money to file a lien against his company. At this point, I will probably never see any of my money returned but I want to warn other unsuspecting people to never do business with this dishonest person.
Description of Work: I had a crack on the bottom of my in-ground fiberglass pool which caused the water to drain out. I hired ALL FIBERGLASS REPAIRS SERVICES, owner Scott Steffe, to grind down all the blisters on the walls and floor and patch the crack and then re-gel the entire pool.
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Service Categories
Pool and Spa Service,
Boats,
Bathtub Restoration
FAQ
All Fiberglass Repairs Service Inc is currently rated 3 overall out of 5.
No, All Fiberglass Repairs Service Inc does not offer free project estimates.
No, All Fiberglass Repairs Service Inc does not offer eco-friendly accreditations.
No, All Fiberglass Repairs Service Inc does not offer a senior discount.
No, All Fiberglass Repairs Service Inc does not offer emergency services.
No, All Fiberglass Repairs Service Inc does not offer warranties.
All Fiberglass Repairs Service Inc offers the following services: Fiberglass repairs & boats.