Sure Clean Professional Services Inc

House Cleaning

About us

Sure Clean Professional Services provides house, office cleaning and laundry services to St. Lucie, Indian River, Martin, Palm Beach, and Broward counties of Florida. We are licensed, insured, and bonded. Our staff is fingerprinted and background checked to ensure that honest and trusted individuals are placed in your homes and offices. We seek to give you the peace of mind and confidence that the contents and privacy of your treasured spaces are protected and handled with care. We have a flexible schedule. week. Our cleaning specialists are equipped with their own supplies. Sure Clean Professional Services offer competitive low rates and work within your budget to provide an affordable package that suits your needs.

Business highlights

12 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly

Services we offer

Sure Clean Professional Services provides house and office cleaning, initial, one-time, twice-weekly, weekly, bi-weekly, monthly and occasional cleanings; move-in and move-out cleanings; vacation home cleanings and custom requests. We provide janitorial services to businesses in Indian River, Martin, St. Lucie, Palm Beach, and Broward counties. We aim to service the needs of our business communities, offering reliable and professional services.

Services we don't offer

Carpet Cleaning Organizing Window Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.8116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 1-25 of 116 reviews

Dana G.
06/2024
5.0
house cleaning
  + -1 more
Charmaine was excellent in friendliness, communication and in providing services requested!! I had to make some adjustments due to being sick with the flu and she was thankfully accommodating. Move out cleaning for a condo was very thorough and well executed, thank you! Definitely recommend ⭐️⭐️⭐️⭐️⭐️
Description of Work: Move out cleaning of a small 2-2 condo, about 6-7 hours of work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Dara V.
06/2024
5.0
house cleaning
  + -1 more
So far, so GREAT! The initial and first cleaning was thorough and professional. The second cleaning was just as good. My cleaning lady was punctual and my home was deep cleaned again. The owner Charmaine is personable and professional, as are her staff.
Description of Work: House Cleaning

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Tara K.
05/2017
5.0
house cleaning
  + -1 more
Went well, I ended up hiring them to come back every other week.
Description of Work: I needed my entire house cleaned (we just moved in). The team came in and asked me what was the biggest priority and made sure that was done during the hours they were there.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary L.
05/2017
5.0
house cleaning
  + -1 more
I have used many house cleaning services over the years, but Sure Clean was by far the best home cleaning that I received; very thorough, from top to bottom. Charmaine, the owner, was most responsive, most professional and simply wonderful to have in my home. I can't say enough - just outstanding!
Description of Work: House Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Andrew H.
04/2017
5.0
house cleaning
  + -1 more
I have used Sure Clean 3 times now and they have consistently left the house very clean at a fair price. I would definitely recommend them. I have also booked with a days notice as well as weeks and months in advance and never had any issues getting the cleanings done on time.
Description of Work: 3 Bedroom 2 bathroom house cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Amanda M.
03/2017
5.0
house cleaning
  + -1 more
As a housewarming gift, I had Carmen send her crew out to clean my friend's home. What a great job!!! The house smelled great and everything was squeaky-clean!!! Thanks Carmen!
Description of Work: House Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Christina C.
03/2017
5.0
house cleaning
  + -1 more
They were on time, they brought all their own supplies and did it well in the time specified.
Description of Work: I needed my home cleaned. They did a super excellent job. The kitchen sparkled. The whole place smelled CLEAN!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

e W.
03/2017
2.0
house cleaning
  + -1 more
It didn't go well. Both times they showed up late. The second visit was just a secondary cleaning. They did ok, but they stayed less than 90 minutes and had the nerve to charge $120. Thieves charging that. Also that does not include changing the bedding. Changing sheets is extra!!! Lol So it came to over $80 an hour to dust, vacuum and mop the floors. Ridiculous. Will never use or refer to them.
Description of Work: I had my house cleaned twice by them

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$120

Response from Sure Clean Professional Services Inc
Good day, Mr. [Member Name Removed]. We cleaned your 2 bedroom, 1 office, 2 bathroom house, which was extremely dusty, to which you agreed, for $160. It took four people 3 hours! I was a part of that team. That was a total of 12 hours. I underestimated the cleaning time and operated at a loss. We never asked for additional payment and your mother never thought of giving us any extra payment since we overstayed our time. You and your mother were excited about the cleaning so much that you called us back to clean another time. We agreed on a regular cleaning fee to be about $115/120 per cleaning after the initial cleaning. At the second cleaning, the ladies that were dispatched cleaned your house in a little over 1.5 hours (3+ hours) Your mother refused to pay the agreed fee and called you at your work. Both of you agreed that since we did not stay very long we should not ask for that payment. The check your mother gave us was for $115. Two people cleaned the house for a total of near four hours. We give a set price for our jobs. Our workers all work at a different pace. For this reason we do not charge by the hour as clients will sit and count the hours and behave like you and your mother did. The job was done well, with the exception of the bed being made. Now, because you are not happy with the price, you chose to say very bad things. You called my office and called me names, such as rip off artist. This is a democratic country and we all can choose different service providers. Some people are more expensive than others and we provide quality service. Your mother has a cleaning lady that does her house and she pays her very little and compares that rate/fee to ours. Please bear in mind that this is a company and we have cost of business to maintain, such as operational costs. It is amazing that you did not write a review after the first cleaning which you all loved and of which you were very under charged, but you wrote one when you had to pay what you believe was too much. Your mother wanted to pay $60/80 to clean a 2 bedroom, 1 office 2 bathroom house with 2 workers while we provide all the cleaning supplies. I don't even know how you arrive at $80 per hour when 2 people cleaned. That's very unfair. Regarding the arrival time, we gave you an arrival window and explained that we would be coming from another job. Sometimes, jobs take longer than expected and traffic can be an issue. I am sure you would not want for a company to leave your job incomplete, hence we had to complete the job we were at before arriving to your home. Sevice jobs have to be given an "arrival window". You seemed to be very upset with the price so much that you decided to rate us poorly on every other category, even though that was not your original feeling of the initial cleaning. We appreciated the opportunity to provide service to you and are sorry that you were not happy with our price.

Nick J.
02/2017
5.0
house cleaning
  + -1 more
They showed up on time, provided all cleaning supplies, and were very hard workers. I look forward to using them again. Pleased to say that Angie's List hasn't let me down yet.
Description of Work: Our house was in dire need of a good cleaning and Sure Clean Pro did a wonderful job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda M.
02/2017
5.0
house cleaning
  + -1 more
Charmaine and her crew showed up both times as agreed and cleaned both houses very thoroughly. I was very pleased with both cleanings.
Description of Work: I have hired this company twice. Once for my new house for a construction cleaning, and another for a housewarming gift for my friend moving into a rental. Charmaine and her crew do a very nice job and the houses were nice and clean. Thank you Charmaine!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lauriann H.
01/2017
5.0
house cleaning
  + -1 more
Very easy to make appointment - had availability when I need it. Showed up on time and were very courteous. Checked with me about exactly what I wanted done in the time allotted.
Description of Work: Cleaning - bathrooms, kitchen & floors (vacuum and mop)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jose P.
11/2016
4.0
house cleaning
  + -1 more
Arrived late/had days mixed-up but got the job done
Description of Work: Floor and bathroom cleaning, dusting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Brennan B.
11/2016
5.0
house cleaning
  + -1 more
Great job, very efficient and professional. I would use them again.
Description of Work: Whole house clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donald F.
10/2016
5.0
house cleaning
  + -1 more
Great...very professional & just nice people
Description of Work: General house cleaning, dusting, vacuuming, mopping & bathroom scrubbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon H.
10/2016
5.0
house cleaning
  + -1 more
Charmaine is wonderful! She is an excellent cleaner that actually loves to clean! BOnus for sure! Charmaine was very accommodating with her schedule as well. She was a true professional and a pleasure to work with!
Description of Work: Cleaned entire 3/2 home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidy R.
09/2016
5.0
house cleaning
  + -1 more
Excellent job! I will choose them again.
Description of Work: Floor, Rooms, bathrooms, windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GERRY K.
08/2016
5.0
house cleaning
  + -1 more
They did a very thorough job. They weren’t able to clean the house in the one visit so they came back a second time and charged additional for this visit. It isn’t a very large home but the home hadn’t been cleaned in a while. The got up on a ladder to clean the fans, and went through and did just about everything. They were very nice, and it was a family service.
Description of Work: I purchased an offer through Angie’s List for “$100 for Four Labor-Hours of Housecleaning” and they did housecleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
08/2016
5.0
house cleaning
  + -1 more
It was great. They contacted me promptly to get details of what we wanted and scheduled a convenient time to do the job. They were on time, professional,courteous friendly. I will definitely use them again.
Description of Work: Complete House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Joshua K.
05/2016
5.0
house cleaning
  + -1 more
I found Sure Clean on Angies list and purchased the special they had. I was contacted quickly by Charmane and we set up a date and time for them to come clean my home. She was extremely responsive and was able to fit me into my tight schedule. Home Looked amazing after they were done. I would not hesitate to Hire Sure Clean again in the future as they did an A+++ Job
Description of Work: They cleaned my home from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marilyn A.
04/2016
5.0
house cleaning
  + -1 more
I am well pleased. Two ladies came and cleaned then Charmaine came to help them and they finished on-time at 7:20 p.m. I would use them again in the future if I move back to the PSL area. Great job. Thank you
Description of Work: Cleaned all 3 bathrooms very well, kitchen refrigerator, all cabinets and countertops, moped the floors. They were hard workers. They were here for 3 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PAULINE M.
02/2016
3.0
house cleaning
  + -1 more
Failed to clean the 4 bedrooms! Just the master bedroom and the master bath. They cleaned all the bathrooms. Were unable to vacuum and dust the balance of the house including the living room and the other bedrooms which I now have to clean. One of those bedrooms is my husband's office and one was my office and i told them that all they had to do was vacuum my office since i would clean my desk. One of girls cleaned the kitchen. I had to ask them to throw the trash out. Was told that was not included and was also told my time was up so now I am finishing the cleaning. You cannot tell me that these two people could not clean the entire home and finish the job. Others in my neighborhood have cleaning services that clean the same size house as ours and they finish the entire house in 4 hours including baseboards and ceiling fans!! I will find an independent cleaner.
Description of Work: Two girls came which is what I was told by the owner and that I should pick the room(s) that I wanted them to do first which is what I did. The owner did say that each of the girls would work for 2 hours. They cleaned part of the house but did not finish the job!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$100

Response from Sure Clean Professional Services Inc
The client was informed that she had only purchased four hours of cleaning and that two people would be there for two hours each. She said that she understood that. She was also informed that the time purchased may not be sufficient for the cleaning required and that she should advise the workers, upon their arrival, of her priorities, so that they may be able to take care of those, and if any time left, they would attend to other tasks in the home. She said that she understood and would inform the workers likewise. There are four bathrooms which had shower doors, the house was very dusty, very tall windows to which they had to stand on a ladder to dust all the blinds, the kitchen alone took 50 minutes, family room furniture had to be polished, the master bedroom was cleaned, all baseboards cleaned with a rag. She was willing to pay for additional time; however, she was advised that the workers had to attend to another appointment and that they could return at another time and complete the remainder of the house. She said that she would accept that. It is not fair to expect that a first-time cleaning of any home, especially a large home, can be done in four hours. The cleaning of all four bathrooms and the kitchen alone would take up that time. They worked at a very fast pace to get in as much of the work as they could but she was not reasonable and fair in her expectations. We aim to provide excellent work and we do not take short cuts. If the workers had taken short cuts and had done a sloppy job just to complete the entire house, she would have complained about the quality of the work. The $180 coupon was the one to have been purchased for this cleaning. Certainly not a $100 cleaning for a house of this size (3 bedrooms, 1 office, 4 bathrooms, living, dining, family room, and a very dusty house).

Sheryle S.
02/2016
5.0
house cleaning
  + -1 more
I have a 3 bedroom house with 2 full baths and 2 1/2 baths. They cleaned my shutters and fans. I have wood and tile floors that where vacuumed and washed. They bring all their own products and leave your house sparkling and smelling fresh. I have used the service twice and have scheduled more regular cleans. They teams are punctual and very friendly. They do a good job. I am pleased with this service. I do recommend Sure Clean.
Description of Work: Housecleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Sondra S.
11/2015
5.0
house cleaning
  + -1 more
Terrific. Great job. Came right away.. Let me know exact time he would arrive. I live in a two story townhouse and he cleaned my dryer vent from the roof. Phil was knowledgeable, kind and gave me good hints to follow. I would highly recommend this gentleman and this company. Thanks Angie's List.
Description of Work: Cleaned my dryer vent from the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Mitchell R.
11/2015
5.0
house cleaning
  + -1 more
They went above and beyond any cleaning service I had before. Will always use them going forward.
Description of Work: Did a great job cleaning the whole House.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kevin H.
10/2015
5.0
house cleaning
  + -1 more
Always on time. Friendly and work really hard
Description of Work: I have Sure Clean do my home every other week. I love it when they come everything is clean and smells great. Always friendly and willing to do whatever I need done. Don't know why I waited until I retired to have someone clean my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Contact information

171 SW Milburn Circle, Port St. Lucie, FL 34953

http://www.surecleanpro.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Sure Clean Professional Services Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sure Clean Professional Services Inc accepts the following forms of payment: Check
Yes, Sure Clean Professional Services Inc offers free project estimates.
No, Sure Clean Professional Services Inc does not offer eco-friendly accreditations.
No, Sure Clean Professional Services Inc does not offer a senior discount.
No, Sure Clean Professional Services Inc does not offer emergency services.
No, Sure Clean Professional Services Inc does not offer warranties.
Sure Clean Professional Services Inc offers the following services: Sure Clean Professional Services provides house and office cleaning, initial, one-time, twice-weekly, weekly, bi-weekly, monthly and occasional cleanings; move-in and move-out cleanings; vacation home cleanings and custom requests. We provide janitorial services to businesses in Indian River, Martin, St. Lucie, Palm Beach, and Broward counties. We aim to service the needs of our business communities, offering reliable and professional services.
Carpet Cleaning Organizing Window Cleaning

Contact information

171 SW Milburn Circle, Port St. Lucie, FL 34953

http://www.surecleanpro.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed