At Carolina Blue Pools and Spas, LLC, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.
Was very good when they started maintaining my pool, but now they are useless; my pool is green. They committed to fixing my pump more than a year ago but never started or completed the job. Lately, they are not charging for their service, but nobody is coming out to clean the pool, and they do not answer their phones or return phone calls. Their customer service is deplorable and nonexistent. Do not employ them; you will be sorry.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Kayleen W.
07/2022
4.5
Very knowledgeable
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Tom K.
08/2021
5.0
Brian came and addressed some problems that needed to be fixed. Seems to be okay now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul A.
07/2021
0.5
STAY AWAY FROM THEM. Mike the pool cleaner knows nothing about pool cleaning or saltwater pools. Mike was covering up the problem with the saltwater system by adding chlorine. This caused a false read on the salinity content in the pool. For 7 months covering up for his lack of knowledge about saltwater pools caused damage to my pool and saltwater system. DO NOT LET CAROLINA POOLS NEAR YOUR POOL.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$56,000
Ronna .
02/2021
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alison N.
10/2020
0.5
Terrible customer service. Payed him money but did not show up for service. Then he trumped up charges that I had owed him money for 2 years in that past which no company would would continue to service an account if they did not get their money.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Lynn G.
09/2020
4.5
Brian was extremely helpful with my problem and I look forward to working with his company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
toshiba c.
09/2020
5.0
Brian is such a great professional guy. He's been servicing my pool for over 2 yrs and is apart of the family now. He's reliable and is always a phone call a way with any concerns and issue. Love the company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Arnold G.
07/2019
5.0
Brian has been servicing our pool weekly for over two years. The pool always looks clear and inviting. He even made sure our house was secured before an impending hurricane.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Sergio M.
08/2018
5.0
Very honest and does a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Just hn J.
07/2018
5.0
We were in a predicament where our pool company came to service our pool and told us they werent coming back. Carolina blue pools was there on the spot for us at same price. They are better than company we had
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Martha D.
06/2018
5.0
Brian - the owner came to start the maintenance on the pool that was installed by A&G Pools. He did a great job for the 1st month (which was included in the pool installation). We hired him at that time. His company has kept our pool clean and the numbers where they should be since the beginning. He has also answered phone calls when we have questions. Very fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robin P.
06/2018
3.5
Gave same day service and opinion. Very efficient.
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Richard B.
04/2018
0.5
Used them for a year. Pool turned green. Terminated them. Bought $40 of chemicals at pinch a penny and after 24 hours the pool is clear again. Asked them to take a look at my pool and was advised no to contact them again.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Douglas B.
03/2018
5.0
Brian came out and started fix the issues straight away, and there service is top notch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lucill M.
02/2018
5.0
Very honest, courteous and knowledgeable. So far so good!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan G.
01/2018
5.0
Brian, the owner, came personally to our new home and explained proper usage and maintenance of our pool equipment even before we hired him! His customer service and responsiveness to calls and questions is outstanding. We will continue to use Carolina for all of our pool maintenance needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
LINDA c.
01/2018
5.0
Brian the owner was very informative regarding the condition of my pool. Very courteous. Pricing was competitive. He has been cleaning my pool for several weeks now and it looks great. Very pleased with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
judy m.
01/2018
5.0
Very well pleased with both the owner Brian and the gentleman who actually cleaned and maintained the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joel R.
10/2017
5.0
Brian, the owner, is a very personable guy. Confident in his work ethics. Prompt courteous service. Using this company for weekly service and a couple of repairs. Competitive prices.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Darlene D.
10/2017
5.0
With my previous pool service there was always a swirl of dirt in the bottom of my pool. It is now gone thanks to Carolina Blue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda S.
09/2017
5.0
Came right after Irma as my regular guy didn't show up for 3 weeks and pool a lovely green. He cleared it right up with the correct chemicals and coming back in 3 days to recheck.