Horrible workmanship . Way below any expectations ! Hot tub is ruined . Before it had nice straight walls , now they now in /out . Before resurfacing it had uniformed flat ( no pumps or holes , no scratched look areas ) now some ares has even finish , just to be broken up by scratched areas . Has some sharper edges and uneven corners on sitting bench in tub . Extremely bad quality ! When I tried to point out those to Jason , he got extremely unpleasant . He returned the next day , and said there is no way to fix it . Only choice would be to break everything up , and redo it properly . Well , I am not happy have to go thru that mess again , but as it is now pice of my Real Estate just got ruined , and I can & will not use it like that , not mentioning those sharper edges will probably cause me bleed . That have not given us a date yet when they would re- do it . I can only hope it will happens soon , do I don't have to look at that ugly thing next few months to come , plus I am not able to use it as it is now !
Description of Work: Resurface pool & spa
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$7,000
Marni C.
06/2015
5.0
pool cleaners
+ -1 more
unknown
Description of Work: Using for monthly pool maintenance. They are professional, responsive and I would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Nathaniel W.
05/2015
5.0
pool cleaners
+ -1 more
I had Tidal Wave Recommended to me by my an individual. I called and Jason came over to take a look and set up the account. Very friendly and professional. I want my pool maintained and that is what I am getting. Pool looks great! -Multiple Billing Options including auto bill to Credit Card, my preference -Texts prior to service -Available to come extra if there are issues or events planned -Works with my Jandy Repair Man for warranty issues
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Service Categories
Pool and Spa Service
FAQ
Tidal Wave Pools, Inc is currently rated 3.7 overall out of 5.
No, Tidal Wave Pools, Inc does not offer free project estimates.
No, Tidal Wave Pools, Inc does not offer eco-friendly accreditations.
No, Tidal Wave Pools, Inc does not offer a senior discount.
No, Tidal Wave Pools, Inc does not offer emergency services.
No, Tidal Wave Pools, Inc does not offer warranties.