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The Grout Man

Ceramic Tile, Bathtub Restoration

About us

This is a small one vehicle business we are family owned and operated. We accept cash and checks. No job is to big or to small.

Business highlights

Emergency Services Offered

Services we offer

We specialize in grout cleaning and color sealing, also re-grouting showers and replacing cracking grout. We also repair and replace loose or hollow tiles, shower remodeling etc.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
7%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.4
responsiveness
4.2
punctuality
4.5
Showing 1-14 of 14 reviews

Susan B.
11/2016
5.0
ceramic tile
  + -1 more
these people are great!! i needed heavy duty cleaning on a rental home in port st. lucie. the grout was absolutely black. i had attempted to clean it with no luck at all. tom and his helper arrived on time and had to clean and seal the grout twice in order to make it look good. they worked so hard and several more hours than they expected without any complaints and without asking for any more money for the job. i would certainly recommend them and will use them again myself susan
Description of Work: clean and seal grout in main living room of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Gregory B.
11/2015
1.0
ceramic tile
  + -1 more
unknown
Description of Work: They were hired to clean and seal the grout unfortunately the chemical they used etched our marble and they are not willing to make good and refund our money even and pay to have the floors polished to get them back to normal (or as close as possible).
Rating CategoryRating out of 5

Jacqueline H.
09/2015
3.0
ceramic tile
  + -1 more
n/a
Description of Work: I did not use him. His price was not in my budget for what he was going to do.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$400

Bernie R.
03/2015
4.0
ceramic tile
  + -1 more
Fast. Efficient, Friendly and good cost.
Description of Work: Cleaned all primary floor area of home, Kitchen, Dining, Living Room

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Robert G.
12/2014
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mary B.
10/2014
5.0
ceramic tile
  + -1 more
It went so well, he was so professional, knowledgeable about his work. The job looked beautiful like new countertops. I took pics and sent to family and friends I was so proud of his job. I would highly recommend this man.
Description of Work: He arrived on time, introduced self and looked at job went over everything with me and began cleaning, re-grouting, and sealing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

william K.
05/2014
3.0
ceramic tile
  + -1 more
unknown
Description of Work: regrout shower

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$650

William B.
05/2014
5.0
ceramic tile
  + -1 more
The owner came and give me an estimate at the time he said he would. I agreed with the estimate was good an we set up a time to do the job. I got a call the day before the job was to be done and was asked if I would let him come a day later as he was running late on another job. I said yes and thanked him for calling me the day before he was to do the job.. He did the job and my shower looks like it did when new. If any one needs this kind of work done then the person that you should is the Grout Master.
Description of Work: Re-group and re-cork the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Marian M.
05/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: They were on able to match my grout. They were very honest to let me know it wouldn't match and it would look worst than it was. So, we cleaned the tile. It looks very nice. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Carol H.
12/2013
5.0
ceramic tile
  + -1 more
Two men came to my house. One used a mini wand power washer for the grout and the rest of tile with a machine that had a circular motion. They did a very good job and I would recommend them. Tile looked great.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MAUREEN V.
08/2013
1.0
ceramic tile
  + -1 more
HE WAS A GOOD TALKER BUT NOT RELIABLE.------ WAS NOT ON TIME . DID NOT CALL TO SAY HE WOULD BE LATE . HIS EMPLOYEE CAME 2 DAYS AFTER CONTRACTED DATE WAS TO START..WHILE DOING THE GROUTING WORK ,TILES WERE BROK EN AND HE NEVER CAME BACK TO REPAIR DAMAGE . DID NOT EVEN CALL. JUST ABANDONED THE JOB MID STREAM AND LEFT ME HOLDING THE BAG ! THE GROUT THAT WAS APPLIED WASN'T EVEN THE SAME COLOR NOR ENOUGH TO FILL IN THE RESURFACING . I WAS LEFT WITH CHIPPED AND BROKEN TILES AND A JOB WORSE THAN WHAT I WAS HAVING RESTORED. MY RECOMMENDATION WOULD BE TO PASS ON THIS CONTRACTOR !!
Description of Work: HE WAS TO RE GROUT MY BATHROOM .

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$500

ann W.
05/2013
5.0
ceramic tile
  + -1 more
Excellent.
Description of Work: Cleaned and color-sealed grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

david L.
11/2012
5.0
bathtub refinishing, ceramic tile
  + 0 more
superbly. Tom came on time ,measured and quoted what he could do. The crew came on time worked a full day and I had no complaints. The completed job was even better than promised.
Description of Work: grout and tile cleaned and grout sealed.An excellent job was done and timely accomplished. The crew worked hard for 12 hours and did exactly what Tom said would be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Robert G.
03/2010
5.0
bathtub refinishing
  + -1 more
Do try to get other estimates and try to get recomedations from others. Don't call The Grout Man
Description of Work: Tom's son-inlaw has joined the company and wanted to restore the reputation of "The Grout Man".He came and did a suberb job on our tiles. was here for 2 days and we are very satisfied. Would recommend this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from The Grout Man
We are working to build are reputation back!!! I was very sick during this time period before having open heart surgery I trusted the few employees I had to be responsible and preform quality work I am sorry hear someone is unhappy with our work.... I was unable to go out and check every job they did. I am now back in action and have a good family employee that is doing his best to make everyone happy. I will say we do not do alot of advertising 99% of are work is from referal so this one bad comment means alot to us.

    Contact information

    402 sw lucero dr, Port Saint Lucie, FL 34983


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Bathtub Restoration

    FAQ

    The Grout Man is currently rated 4.1 overall out of 5.
    The Grout Man accepts the following forms of payment: Check
    Yes, The Grout Man offers free project estimates.
    No, The Grout Man does not offer eco-friendly accreditations.
    No, The Grout Man does not offer a senior discount.
    Yes, The Grout Man offers emergency services.
    No, The Grout Man does not offer warranties.
    The Grout Man offers the following services: We specialize in grout cleaning and color sealing, also re-grouting showers and replacing cracking grout. We also repair and replace loose or hollow tiles, shower remodeling etc.

    Contact information

    402 sw lucero dr, Port Saint Lucie, FL 34983