Reynolds Pest Management Inc.

Have used them since 2003. Have always done work to our satisfaction. Have always responded to any problem we've had with insect control if necessary.

Reynolds Pest Management is very good on their scheduling. I get a call the night before they come and they give me a 2 hour time slot when they will be here. I get the same person every time and he is the one who calls me. I like it because he gets to know the yard. If there is anything special that I need to do after he has done the treatments he tells me. He also gives me recommendations of what to do until next time. I value the personal service. When I first hired Reynolds Pest Management, they came and did a walk around my property with me and talked about what they could do and what the time period could be. My lawn was a mess and so far they are right on schedule with the plan that they gave me. I have and would recommend them.

I use them now regularly. He was always on time and he was very good. He took care of the problem and I was happy with the results and I don't remember how much it cost me to pay him, but it worked. I would continue to use them.

They were concerned , they called if there was any problem and they came back the second time and they call if there is any thing else to do.

We could hear a large critter in a crawl space in the attic. Very creepy at night. We called Reynold's Pest Management and they sent over Bob Hendricks a cetified wild life control person. He arrived on time in a clearly marked truck. He listen carefully to us and told us exactly what he could do for us. He told us about the 2 deals. A 3 day deal or a week deal. One has to pay up front because there is no refund if a critter is not trapped. He made it clear we were paying for use of the traps, his knowlege of how to bait them properly, and his removal of the critter if one is caught. Also his time because he has to come every morning to check the traps. He also told us he does not work on weekends so if we took the 3 day deal the traps will be shut down on those days. He answered all our questions and we choose the 3 day deal. He told us repeatedly that it is highly unusual to catch a critter the first night. It was Wednesday morning and he set up the 2 traps. He told us why he put the traps were he put them and gave us specific instructions about what was expected from us. We were not to go near the traps and try to stay away from the area. If a critter is trapped we should call him right away. He would be there early in the morning to check on things. Thursday morning, no critter. He put more bait in the traps and left. Friday morning a racoon was in the trap. He was there bright and early to take it away. I thought he would take the traps but he said we have 3 days. He shut the traps down for the weekend and came back Monday morning and re-set the traps. Thuesday morning we had a large possum. We got 2 critters for the price of one. We were pleased and so was Bob. I would call him again if needed.

They came out to look at our home; let us know they could do it and we made an appointment to start. However we have a small dog and we were concerned about their safety so we are going to do the work ourselves with pet safe products. They were very professional and came when they said they would.

On time w/ a genuine smile. Sprayed the inside of the house and was very considerate about working around moving-in clutter and floors. Answered all questions directly (I am sure he hears the same questions about poison in house hundreds of times a yr, yet very kindly answered all questions). Baited the attic. Sprayed entire lawn. Cleaned up and left. Top one percent customer service. Highly recommended. Overall treatment was very effective. Technician was friendly but professional, knowledgeable, and conscientious.

The treatment was great and worked well. My only complaint was that they were supposed set me up to come every two months but never did. I called when I never received a confirmation for my next appointment. they quickly fixed the error, and will be out this week.

Eric performed standout service.

They were very effective. I would recommend them to others. We also thought it was a good deal.

The gentlemen did very well and the fact that I would have him service us again tells all.

Overall, everything turned out well, and I was happy with the service. It was easy to schedule the service, the technician arrived on time for the appointment, and the treatment eliminated the ant problem. In addition, the company responded very well to a billing issue. Specifically, the technician took additional payment from me after performing the work because he didn't seem to understand that I had paid for an Angie's List Big Deal. However, I called the company about this and decided to have them do some extra work in the yard instead of refunding the money. The company was happy to do this for me which I appreciated.

The gentleman came out very shortly after I called him, and he was friendly as well as profiessional when dealing with me. However, I opted not to have the work done because I'm sensitive to pesticides, and he couldn't guarantee that the chemicals wouldn't cause problems for me.

They did what was expected. Good job. Went around and sprayed in side of switchplates randomly around house. Looked in attic for evidence of insects or issues. No problems with this vendor. He did a good job.

I have used them for almost 2 years. They do a great job

Technicians arrived as scheduled and completed a very comprehensive assessment/service. We had awesome results and would definitely use Reynolds Pest Control again.

As usual with Reynolds, the installation went great. You don't even see the sprayer nozzles in my privacy fence. They took the time to drill perfect size holes to place the nozzle through. This system is awesome and can be set up on timers or manually. We got the more expensive unit that is self contained. Inside a small box there are 2 cannisters, one holds the water and the other holds the mosquito killer. This unit is hooked up to one of the spigots on the side of my house. They set up valves so we can still use the hose. There's other accessories like the one that tells it if it's too windy and it won't spray but I didn't get that yet. Although this sounds expensive, I can tell you it's worth every penny and more. I have severe allergies. My husband was always spraying mosquito spray on the patio. I've used Reynolds for over 4 years and trust them. I called Reynolds after I walked out and almost had an asthma attack from the spray. Brian, Dennis and Charles (my regular service guy) came and installed, set all pressures and whatever they had to do. They explained everything to us and took us around so we understood where the nozzles and tubes are. The unit was set to spray 2 times a day. The unit is serviced and checked for amount of solution left in the container. Reynold's checks the entire system and refills the mosquito solution if needed on a schedule to be sure it doesn't run out of solution. This mosquito control system has been fantastic. It doesn't bother my allergies and is safe for my dogs. I turn it off by remote when I want to. When I want, I just push the button and it's on or I just give it a quick spray before I go out into the yard. I have 3 very large dogs and every morning I let them out while it's still dark. I stay next to the open sliding door getting my coffee. I can tell you that I had the mosquito sprayer on and didn't have any problems with mosquitoes or any other bugs coming into the house with the door open. It was great. I turned the unit off since I didn't think it was going to be needed. A couple of mornings later when I opened the door to the patio, within seconds I had mosquitoes flying in. I immediately got the remote and turned it back on! In the long run, I feel like this mosquito sprayer will pay for itself. The convenience speaks for itself but the cost of mosquito repellants was adding up. We don't have to worry about buying cans of repellent or going to the store for it. It's nice to be able to be outside and not be attacked by mosquitoes. I can actually be out with my husband and not worry about my allergies and not breathing because of cans of mosquito spray. I strongly recommend Reynolds and this unit. I haven't even begun to explain it all. I can only say it's one of the best investments in my home that I've made.

Reynolds Pest Management has been taking care of my pest control for over 4 years now. They are incredible. They have always come when they say they will. They will come inside as well as still do the outside if I ask them to without any hesitation on their part. They take the time to answer any questions I have and have never made me feel like they didn't have time for me. I highly recommend them for all pest control. It takes alot to impress me and everyone at Reynolds always have. I've been away on business trips and they know I'm away but they still show up and do the outside. I add this because I have other service providers who don't show up thinking I won't know it. On one of my trips, my cousin with bug phobias wanted them to come early. Even though there were no bugs and no reason for them to come early and do the inside and the outside, they asked no questions. They came earlier than their scheduled service date and did what she asked. I appreciated that so much.

It was okay. There was nothing special but they were very pleasant. The young man seems like he knew what he was doing but it wasn?t earth shattering either. They came in and they did their thing and they were gone. We still have issues with the insects but we?ve actually got another service coming in a little bit more than what they did. The Big Deal might not have covered everything that we needed to have done. There was some I don?t know if it was communication issue or what but we bought the program and then we tried calling them and they didn?t returned the calls. I finally called Angie?s List and told them that I bought this Big Deal and we haven?t gotten any service yet so then Angie?s List made some connection with them and they did call me. When they called me, they came right away. Update to previous comments: After posting this review, the service provider called to me to discuss my frustrations and was apologetic and understanding. After our discussion, I felt very positive about this company and feel this was just a case of miscommunication. Based on our discussion, I would be willing to give them another chance. I really appreciate and respect the fact that they went the extra mile to please me.

Provider was on time and very friendly. He answered all my questions about the services they offer. The application has lasted 3 months without retreatment. Overall very happy with the services!

Never contacted me about second visit.

No spraying inside mobile at our request. I don't know what it would take to kill Florida ants.....probably a nuke.

Everything turned out well. They were very thorough, did a good job of explaining how they would perform the service, and referred us to someone for roofing repairs which saved us a lot of money. Furthermore, they responded quickly, arrived on time, and worked around our schedule which we appreciated.

Service person was very nice and professional. Sprayed inside and out. Came back to retreat for ants.

So far 2 applications. Lawn is looking better,weeds gone,grass (floratam} spreading runners to bare spots.Very good people.