Ben was very responsive; he and John showed up as scheduled for measurements and then ordered my new shower door. The doors arrived as promised and were installed within the week They look great. The problem? I paid by check upon completion of the work and NEVER received a paid invoice (with labor + materials detail) as requested for my records, even after sending multiple reminders. Shady at best.
Description of Work: New shower door
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$1,000
Frank P.
10/2020
5.0
doors
 + -1 more
It was very good. He was professional.
Description of Work: He did shower enclosure.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,200
Helene O.
05/2020
1.0
doors
 + -1 more
Very bad. I give their customer service 0 stars, completely worthless. They did not communicate, just showed up at my rental's doorstep, did not take picture required, did not call back or text back. When I spoke to the owner, he yelled at me at the top of his voice and said it was all my fault and they had done nothing wrong. It was extremely unpleasant and unprofessional. Caution: Do not use!
Description of Work: Garage door replacement
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$900
Kenneth B.
11/2019
5.0
garage doors
 + -1 more
One phone call to John Fossati Doors solved all my problems 1 2 3. Very professional, no high sells. Just analyzed the job and gave me a fair price and the job was done perfectly . The technician Blaine was spectacular and did everything and more to do the job in an excellent and caring way. I would highly recommend them and would like to thank them for good and fair fast service.
Description of Work: My electric garage door needed repairs. I could not get my door open, we felt trapped.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Mark D.
10/2019
5.0
doors
 + -1 more
It’s so refreshing when you find a people like John and Benjamin who I contracted to remover a glass shower door and replace it for a new all glass shower door! They told me after measuring the shower door, would take about two weeks for they new glass door to arrive. Two weeks later, they came to my home, removed the old glass door and installed the new all glass shower door. They were very fast and neat with the installation of the glass door. They cleaned up everything and were very professional and courteous and did a phenomenal job! Thank you!
Description of Work: Shower glass door replacement with new all glass shower door and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Jonathan B.
03/2019
5.0
garage doors
 + -1 more
Awesome service from Blaine and Ben! Came the same day I called and replaced two springs on my garage door. Honest, friendly, and competent work. They arrived on time and finished the job in less time then estimated. I will recommend their service and be using them for all my future garage door needs!!!
Description of Work: Two Springs replaced on a garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$185
Daniel D.
09/2016
5.0
garage doors
 + -1 more
I called John Fossati Garage Doors at 8am and by 3pm my new garage door, tracks and springs were installed. I would highly recommend them to anyone wanting a responsive, professional company that takes pride in the work they do....yes, it still exists out there!!!
Description of Work: I needed a new garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
ROCIO B.
10/2013
1.0
garage doors, doors
 + 0 more
We call them. They took forever to show up. They attempted to fix the bay door and 2 days later it broke again. On top of that, they requested a payment from us so we were charged for their incomplete work. We called them back many times to come and finish and got no response. Finally, they came back took the chain and other parts with them and never came back with the right parts to finish the work. We ended up having to call another company and pay again to fix it correctly.
Description of Work: Attempted to fix a bay garage door
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$235
Response from JOHN FOSSATI GARAGE DOORS
When we arrived on the job the second time and found exact same problem that we found the first time which was a broken chain. We were told the first time we were there by an employee of that company that they broke the chain trying to open the door when it was locked. So we didn't feel it should be a warranty issue when they broke the door themselves.
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Service Categories
Doors,
Garage Doors
FAQ
JOHN FOSSATI GARAGE DOORS is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
JOHN FOSSATI GARAGE DOORS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, JOHN FOSSATI GARAGE DOORS offers free project estimates.
Yes, JOHN FOSSATI GARAGE DOORS offers eco-friendly accreditations.
No, JOHN FOSSATI GARAGE DOORS does not offer a senior discount.
Yes, JOHN FOSSATI GARAGE DOORS offers emergency services.
No, JOHN FOSSATI GARAGE DOORS does not offer warranties.
JOHN FOSSATI GARAGE DOORS offers the following services: Garage Door Sales & Service. Heavy glass shower enclosures,mirrors all types of glass and glazing services