I am extremely satisfied with my pool that was built by A&G. Jorden VanDuzer was my sales person. There was no pressure, just explanations for everything that would happen and everything about the construction of my pool. I liked that there was no negativity regarding their competitors, just the honest facts about A and G And their reputation. Al DelNegro was the supervisor assigned to my pool building and he was courteous, professional, and extremely responsive to my phone calls and questions. And working with Al, it was obvious that he wanted the customer to be pleased. The construction process was methodical and at the end of every day there was no mess left from the group that worked on the pool. I have seen yards trashed from pools, being built, not the case here. The side of my house where the equipment came through did not even need one piece of sod replaced. All the workers at each stage were courteous and very well-versed at their individual jobs. My pool was completed in eight weeks. Other companies told me anywhere from 12 weeks to five months. Yes, they were a little more costly than their competitors, but not significantly more. It was well worth the extra dollars for the lack of stress, the professionalism, and the ending result of my beautiful pool and spa. I highly recommend them.
Response from A&G Concrete Pools Inc
Pat,
Thank you for sharing your experience with A&G Concrete Pools! We are truly honored to have been involved with the creation of your beautiful pool and spa, and your commendations are appreciated by the entirety of our staff.
It’s wonderful to hear that Jordan, your designer, provided you with the clarity and transparency you sought during the initial design and planning phase. We believe that every project should be guided by an effort to uphold honest communication, paired with a singular focus on the unique needs of each client, rather than outside comparisons or excessive pressure. Knowing that this approach resonated with you affirms the values we strive to uphold every day, and inspires our team to continue in their ongoing pursuit of providing unrivaled service to each of our clients.
We are equally delighted to hear about your positive experience with Al, your project manager. His meticulous attention to detail, coupled with his responsiveness, ensures that every project is managed with care, and we’re pleased to know that his efforts made such a lasting impression.
On behalf of Jordan, Al, and the entire A&G Concrete Pools staff, thank you for placing your trust in our team. We hope your new waterscape brings you countless years of health, joy, and relaxation, and should you need any further assistance, we look forward to the opportunity to serve you once again.