A Great Fence

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Not at all.

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These guys are PHENOMENAL!!! The showed up quickly, gave me a quote that far exceeded competitors and got to work in a week! They have one man that put everything in by himself and did a wonderful job. He was fast, efficient and talented. This company is awesome and I would HIGHLY recommend them to anyone looking for a great job!

Took much longer than we were originally told. From not having pieces on hand to installers working on other jobs, a few days job took several weeks. Also, the quality of the material was nott what we were originally shown. I think other reviews have stated the same thing. One gate sags and needs to be lifted to latch it. And they tired to squeeze more money out of us by telling us they had under measured and we needed more material. Our own measurements proved them wrong and they backed off. That's what you get when you go with the low bidder. Spend a few extra bucks and get a professional, ontime and quality job.

They were here when they said they would be, worked all day in 90 degree temps for two days and did a great job.

No complaints to talk about, over all they are 'OUTSTANDING'!!!!

This is a follow up to a complain I just had with this company. After emailing the company through their and quot;contact usand quot; link on their web site, their GM sent me an email back basically telling me he doesn't appreciate me complaining when he doesn't know about the problem and he invited to complain to any local municipality I wish. Clearly he is too important and his business is doing to well to be bothered with upsetting a potential customer. I wrote - and quot;You say you are focused on customer service....but you can't be bothered to keep an appointment or come out and do a quote? I will not be recommending you to anyone!!! I will also be filing complaints with the BBB and CoC!!! Somebody named Derrick Bailey replied and quot;I have no idea what you are talking about. Thank you anyways for calling me direct at (phone number) to resolve the issue. I cant fix a problem if I dont know about but you do what you feel you need to do. Take care. Ps dont forget to complain to your local municipality as well.and quot; If anyone would like to see the email, I have saved it. This was the response to fixing a customer service issue. If this guy is the one running the company, I can see why customer service, concern and appreciation for the customer do not exist. Stay far away from these people.

The estimator who came over was very polite and professional. He was knowledgeable and had answers to all my questions and gave me some great suggestions. When I asked when to expect the job to be done, he told me that it should be done in about 2 weeks. I said great because I had a busy month coming up. Just prior to the end of the 2 week waiting period, I called him and asked if there was scheduled yet for my job. He told me he had no information on that and I needed to call the main office. I did and was told they had no estimated date yet because the material hadn't come in. It should be in a week or 2. At the end of a week or two, I called again and was told that they were having a problem with their supplier and had no idea of when the materials would be in. About 10 days later I called again and received the same story. The next day they called me and said the installer would be over that day. The installers showed up, when expected. They were very friendly and again very professional and explained how they were going to do the installation. They kept me up to date on their progress. It took 2 and 1/2 days vice the 1 and 1/2 days they expected due to having been given some wrong materials and some challenges with the installation due to some utility lines. The reason for the and quot;Band quot; what seem like a lack of communication within the company and I had to do all of the calling instead of them calling me and letting me know the status. I believe that if the estimator had been in communication with the office, he may have given me a better date and that the office should have been calling me and giving me updates. The finished job was great looks better that some other fences that were installed in the neighborhood during the same time

Derrick, the owner came and gave us an initial estimate for a full PVC white vinyl fence with a 10' gate and a 5' gate. He was very persuasive and promised us superior quality for his quoted price. He even showed us a SAMPLE of a really thick, heavy duty PVC post that his competitors didn't compare too! However, when the fence was installed, it was not the same quality that he had originally showed us! WE asked to see the sample again and he refused to show us. He did a and quot;BATE AND SWITCHand quot;. I was very upset with the thin quality of the PVC and he agreed to install steel posts in some of the post's to reinforce his cheap product but he wouldn't give us what we paid for. We had to dig out under the gates to open them because they were installed too low to the ground...and several of the top caps were not glued down and kept blowing off! Jump forward almost 2 years...the 10' gate is busting off its cheap hinges. We called Derrick to come out and repair them and he quoted us $400 to raise the gates and replace the cracking parts! WARRANTY??? NO warranty according to Derrick, he says it is wind damage and we haven't even had a hurricane yet! I can't imagine how it will hold up then! VERY sad about wasting our money and time. MAKE SURE YOU GET SAMPLES TO HOLD ON TO COMPARE QUALITY AND GET THE WARRANTY IN WRITING!!! I would avoid his fast talking sales pitch and spend a few more dollars on quality fencing!

Billy was excellent he had to coordinate the repairs with my exterminator to repair termite damage. He made a tentative date with my exterminator but was unable to make it and called him in advance to reschedule for the following week. Everything after that went like clockwork.He showed up for the job on time and was able to coordinate everything with my exterminator including replacing some damaged wood. Billy's workmanship was very high quality.I would highly recommend him for any stucco work they were prompt, courteous and did the job quickly.

Everything went fine. They did an excellent job

They are good. I wasn't there when they did it but when I came there, it looked good, it was done properly. I was fully satisfied with it. They came when they are supposed to. They did what they are supposed to do, I don't know what time but they did it.

I actually submitted a review on this company a while ago. His price was a bit high but, most importantly, when we requested proof of insurance, we never received it, despite two requests. Never signed a contract with them

The salesman was a little late for the estimate, but he called ahead so it was no problem. After measuring the area to be fenced in, he went over the process and materials used. Very informative and professional. They offer to match any competitors price and beat it by $100. However, since the quotes were close I went with another company on a whim.

They did an excellent job. They put everything in concrete and made sure it was all straight. They were very quick.

They did an okay job.

I had 3 companies quote a backyard wood privacy fence for my house in PSL. Of the three, Great Fence had the most professional approach, provided technical details of how they would build it (# bags concrete, how to attach to house, ring-shank nails, etc). They were very flexible with my requests. Their price was not the lowest of the three, but was competitive, and I thought offered the most value with quality considered. Construction happened when they said it would, and finished on time. It is sturdy, straight, and a couple tricky areas came out better than I expected. Overall a very good customer experience.