AAA ELECTRICAL CONTRACTORS

They were excellent. They were very dependable, punctual and even called me when they were on their way over. They are very accommodating to the customer in regards to scheduling as well.

THE COMPANY "AAA ELECTRIC" OF PORT RICHEY SCHEDULED AN 8 H ELECTRICAL JOB TO BE DONE ON MY PROPERTY (PARTIALLY INSIDE OF THE HOUSE AND OUTSIDE ON LANAI). THE COMPANY REQUESTED ME TO BE AT THE HOUSE EARLY IN THE MORNING AND BE PRESENT IN THE HOUSE UNTIL THE JOB IS DONE. THE COMPANY CAN'T WORK AFTER 4 PM IN ORDER TO AVOID PAYING OVERTIME TO THE ELECTRICAL TECHNICIANS. ON MY ONLY SCHEDULED DAY OFF A TECHNICIAN SHOWED UP AT 12-30 PM AND WAS NOT ABLE TO COMPLETE THE JOB, LEAVING ALL THE HOLES IN THE WALLS AND WIRES HANGING OUT. THE OWNER OF THE COMPANY SAID THAT THE TECHNICIANS WOULD NOT COMPLETE THE JOB NEXT DAY, BECAUSE THEY COULD NOT WORK AFTER 4 PM, WHEN I CAME HOME FROM WORK. THE ONLY SOLUTION HE OFFERED WAS TO WAIT 3 DAYS UNTIL I WOULD BE IN THE HOUSE IN THE MORNING AGAIN, SO HIS TECHNICIANS WOULD WORK IN THE MORNING TO AVOID PAYING OVERTIME. BECAUSE THIS COMPANY DID NOT CARRY OUT ITS JOB OBLIGATIONS, STARTED THE JOB WELL AFTER NOON ON THE SCHEDULED DAY, DID NOT FINISH JOB ON TIME, WAS NOT WILLING TO FINISH THE JOB NEXT DAY AT MY AVAILABILITY, I HAD TO WAIT 3 DAYS FOR THE ELECTRICAL INSTALLATION TO BE COMPLETED AT THE COMPANY'S CONVENIENCE AND I AND MY 6 YEAR OLD SON HAD TO LIVE AT THE HOUSE WITH HOLES IN THE WALLS AND THE CEILING, AND WIRES HANGING OUT OFF THE WALLS. IT IS NOT ONLY BAD SERVICE, INCONVENIENCE AND FRUSTRATION, BUT ALSO UNSAFE LIVING CONDITIONS IN THE HOUSE WITH A MINOR CHILD. AFTER HAVING LONG CONVERSATION WITH THE OWNER, HE STILL REFUSED TO SEND THE TECHNICIANS NEXT DAY AT 3-40 PM (WHEN I CAME FROM WORK) TO FINISH THE JOB.

unknown