Description of Work: They are a pretty big company. I have a continuous service with them. They did pest control and lawn fertilization. I use them for several different things. The price is for a year.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Charleen & James E.
05/2017
5.0
pest control, lawn treatment
+ 0 more
it was absolutely great.
Description of Work: lawn fertilizer, pesticides, irrigation system check, termite prevention treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34
Response from Massey Services of Port Orange (Volusia)
Good morning, Thank you, we really appreciate you taking time to give us an "A" rating. We strive to exceed expectations every day, as customer satisfaction is our number one priority. We appreciate your business. Thank you, have a great week. - Rae Lee, Customer Care
Brian G.
07/2016
5.0
pest control, landscaping
+ 0 more
unknown
Description of Work: They always do an excellent job. The staff is always professional and very knowledgable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fred G.
09/2015
4.0
pest control
+ -1 more
I had a severe flea infestation from the previous owner. It took several applications however we were finally able to get rid of the problem. Technician was always on time and showed a genuine concern in his job.
Description of Work: Termite roach and flea eraditcation
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Massey Services of Port Orange (Volusia)
(Removed member name) Thank you for your positive feedback! Customer satisfaction is very important to us. I have forwarded your complement to our corporate headquarters. Thank you for being a valued customer. Thank you, Massey Services Customer Care
David R.
07/2015
5.0
pest control
+ -1 more
Great service Technician was efficient and punctual.
Description of Work: Interior pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Massey Services of Port Orange (Volusia)
Hello [Member Name Removed], Thank you so much for the feedback! We love hearing from our customers and will make sure your team is recognized for your compliments! Thanks again!!
Renice J.
07/2014
5.0
landscaping, lawn treatment, pest control
+ 1 more
I saw signs around other people's yards. They're reliable.
Description of Work: For Massey, they do our pest control. They do it monthly. They do our yard, landscaping grass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Niall O.
03/2014
4.0
pest control, lawn treatment
+ 0 more
so far, so good - professional and precise.... initial results good
Description of Work: Initiated 'rebuild' of lawn - fertilizer and pest control..
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Jennifer H.
02/2014
5.0
pest control
+ -1 more
We're very pleased with Massey! Their prices are competitive and the customer service has been excellent. We were even impressed with the sales "pitch" - the rep was not pushy at all and gave us time and space to make an informed decision. As for the services themselves, the techs do a thorough interior and exterior service the first time around and then do an external inspection and spray quarterly. The tech always calls at least the day before he visits to notify me that he'll be stopping by, in case we have any additional concerns we want him to look at. He's always incredibly friendly and unobtrusive. Since starting services with them in June 2013 we've only seen 2 or 3 small spiders in the house and, with one call to customer service, the tech was scheduled to come out in 48 hours to do an additional interior spray (at no cost, of course!).
Description of Work: Quarterly pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
STEPHEN AND DEBORAH D.
10/2013
5.0
pest control
+ -1 more
The technician seemed to do a thorough job of inspecting both the inside of the house, outside of the house, and the yard. We were satisfied with the service. However before he left he informed us that next year's charge is about $25 more than this year's charge for the same service, which I suppose is a price escalation based on how long it has been since the initial treatment (next year will be 4 yrs after the house was initially treated when new). I do not know if that is customary or not for FL since this is my first house in that state, but will look around for a company that keeps the amount more standard the next time my house needs to be treated.
Description of Work: checked house for termites as required to keep up our warranty with them for the preventative subterranium termite treatment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Risa K.
07/2013
1.0
pest control
+ -1 more
Lawn treatments were sloppy, neighbors yard was sprayed as well. Plants were not thoroughly sprayed. No notice of when they were coming, to allow us to get pets indoors; poor communication. Sales people and service people were both pushy, high pressure, relentless continuous, off-the-chart pushiness when we said we didn't want any more services. Had to threaten calling the police to get them to leave the property. They even contacted our landscaper and gave him a hard time. When asked to discontinue treating existing sod due to upcoming sod replacement, they disregarded request and continued treating bad sod while we incurred costs.
Description of Work: Yard treatments for plants and pests.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
$500
Kristine B.
05/2013
5.0
lawn treatment
+ -1 more
read above. I have used them many years and happy with their services
Description of Work: I have used Massey pest for many years now. I have used them for lawn care, termite and now for shrub and tree. They had a guarantee of any plant dying under their care, they would replace. Yet when I had a plant die while they were caring for it, it seems as though there were all type of neglect issues blamed on me for the reason for losing the plant. I let the issue drop. Other than that, they are prompt, professional and will respond right away if there is a problem. I have used other Lawn care businesses and yet always end up going back to Massey and am happy with them.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
kathy cone S.
02/2013
5.0
pest control
+ -1 more
just a brief look and advice, no charge
Description of Work: this was a consultation only, very prompt and honest (no one tried to persuade us we had an infestation problem).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gail J.
01/2013
3.0
pest control, lawn treatment
+ 0 more
Thought it was going to be a good thing but we quickly lost communication. They were also doing my mother's lawn, pest and termite next door to me. They stopped her lawn treatment because of lack of payment. She passed away and I thought I was paying it on line. Now her lawn has chinch bugs. They did not attempt to contact me until I canceled the shrub service at my house on line. Then they started calling me. I was not happy about that so I decided it was time to start over with another company. Also, my yard does not look good and neither do my shrubs.
Description of Work: Lawncare (fertilize & peaticide), Shrub care & pest control.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$1,844
Maureen G.
08/2012
5.0
pest control
+ -1 more
It was absolutely wonderful. Excellent service. They are very prompt. They come when they say they are going to come. They are also very courtesy.
Description of Work: They did pest control for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
James C.
07/2012
5.0
pest control
+ -1 more
They come out when they say they will. They do a good job and quietly go away. They are very thorough.
Description of Work: Technicians from Massey Services Inc. came out to kill bugs and sprayed outside our house last month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Beverly G.
06/2012
5.0
pest control, landscaping
+ 0 more
They are very professional. They tend to be the more expensive pest control in the area, but they do the job where others don't. We are very satisfied with them. If we need them to come back out and re service, they come right out.
Description of Work: I have had a yearly service with Massey Services of Port Orange (Volusia) for two years, and they come about ten times a year. They do pest control and landscaping, and inside the house we have to have three services here in Florida.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew F.
06/2011
5.0
pest control
+ -1 more
Spoke with very nice ppl on the phone. the service techs came to the house on time. was clear about the pricing. great follow up service. Great Company
Description of Work: out door pest treatment indoor pest treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
GUY K.
04/2011
4.0
pest control
+ -1 more
I have been reluctant to judge Massey because I am not sure whether to recommend them or not. After tenting our home in NSB and treating for termites, we chose to pay the bill over 90 days without interest. The first bill we received itemized the amount due for both fumigation and pest prevention; however, beside fumigating, there was a comment "No Guarantee". I was taken aback and called immediately and was told that they do not guarantee a fumigation procedure. I said, but you guarantee your service against wood destroying insects. I was told, yes, but there is no guarantee for fumigating. I don't understand...we have a guarantee which is renewable annually for 399.00 and yet we do not have a guarantee?? My other comment, and it is due to my unfamiliarity with the procedure, is that the fumigation, while not guaranteed, was $4,350.00 for a 1440 sq ft home. You be the judge, I may be wrong, but I think it is excessive. They use a third party for that service and I wonder if they might be inflating the amount and if so, how much. And did I mention, there is no guarantee!
Description of Work: Our home was tented and fumigated, then it was inspected and spot treated for termites. Along with that we signed for quarterly pest control which has been performed twice now.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,700
Rozlyn L.
11/2010
4.0
pest control
+ -1 more
We've used Massey services for the past two years, initially for lawn, pest and termites which are three SEPARATE CONTRACTS. We didn't like their lawn care services we hired a different company our lawn wasn't getting the proper chemicals it needed (we felt). We still use them for pest and termite control. Their prices are higher than other smaller companies.
Description of Work: Annual service contract for pest control.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Frank J.
09/2010
5.0
pest control
+ -1 more
Technician was, as always, professional and courteous. Have used Massey for over 10 years. Even though technicians have changed over time, usually have same one for extended periods (which means alot); all have been professional and courteous. Perimeter treatment effective as we have only seen one or two bugs in the house in the last three years.
Description of Work: Quarterly Pest Prevention Service - Complete inspection of exterior; identified typical pests (ants, spiders, paper wasps, crickets); removed/treated for same. Applied preventive treament for outside pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Kathleen C.
07/2010
5.0
pest control
+ -1 more
I have been happy with them. So far I have not had any problems. Their technicians were pleasant and answered all of my questions.
Description of Work: They performed my termite inspection and pest control.
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*Contact business to see additional licenses.
Service Categories
Pest Control,
Lawn Fertilization & Treatment,
Landscaping
FAQ
Massey Services of Port Orange (Volusia) is currently rated 4.5 overall out of 5.
No, Massey Services of Port Orange (Volusia) does not offer free project estimates.
No, Massey Services of Port Orange (Volusia) does not offer eco-friendly accreditations.
No, Massey Services of Port Orange (Volusia) does not offer a senior discount.
No, Massey Services of Port Orange (Volusia) does not offer emergency services.
No, Massey Services of Port Orange (Volusia) does not offer warranties.
Massey Services of Port Orange (Volusia) offers the following services: Pest prevention & termite protection.