Residential and commercial plumbing, air conditioning, water heater, fixture repair and replace, re piping, drain cleaning, remodeling bathrooms & kitchens.
ROBBERY! Two (2) persons were dispatched to perform a job easily performed by one real plumber. I was charged an hourly rate of $128.00 (1.25 man hours) for the plumber and $64.00 (1.5 man hours) for his helper, and a $98.00 service call charge to Jones Loop Road 1 mile east of I-75. I was charger for 2.75 man hours for a job which in my judgment and experience could have been performed in 1 to 1.5 hours by only one (1) qualified plumber. This was not a job requiring two (2) persons. Invoice #46974 dated 03/18/2020. In addition I was charged $84.24 for four (4) 3/4" shark bit couplings (that's $21.06 each). A box of four (4) of the same couplings sell at retail for $26.98 at Home Depot and $29.78 at Lowes. Also, charged $4.95 for 3' of pex pipe at $1.65 per foot. At Home Depot retail is $0.49 per foot, and $0.42 at Lowes. Apparently they had nothing on their truck to drain water into as I was asked for a bucket. The lead plumber was very impersonal. I went to McDonough's office and met with a man presented to deal with my complaint. I first addressed cost of the shark bite couplings. His response was "It is what it is. Did you want us to wait for you to go to Home Depot". To which I made no response nor did I address the labor charges knowing I had been ROBBED without a weapon being displayed..
Description of Work: Remove and replace flexible connectors on hot and cold water pipes with shark bite connector (4) and 3/4" pex pipe (3').
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$443.19
David A.
04/2018
5.0
plumbing
 + -1 more
Very knowledgeable and helpful owner.
Description of Work: exterior piping
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
Fred W.
11/2016
5.0
plumbing
 + -1 more
They were out of stock for the item.
Description of Work: They researhed a part for me.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert C.
04/2016
5.0
plumbing, home remodeling, drain cleaning
 + 1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$600
Joseph M.
03/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: Installed whole house shut off valve and installed a separate outside hose bib. |It went smoothly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
George D.
08/2015
3.0
plumbing
 + -1 more
They gave me a rough estimate over the phone, and just to replace the toilet donut, they'd charge me $100-150.
Description of Work: .
Rating Category
Rating out of 5
value
3.0
Catherine M.
06/2015
5.0
plumbing
 + -1 more
they fixed the problems
Description of Work: fixed broken bathroom fixtures & cleared pipes
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Pauline B.
06/2014
4.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: McDonough provided a new water heater. The first worker on the scene was professional and helpful. The second to arrive, not so much. The water heater was installed in a timely basis. However, the inspector subsequently found that they used the wrong heater for the existing breaker. An electrician then had to come by to change out the breaker, which was a delay in regaining hot water. Finally, the level at which they set the temperature provided only very warm water, not hot. The inspector explained that they had to be careful not to set it too high to prevent burns. We were able to adjust it to the desired temperature after reading the instruction booklet. I do not remember the cost, but it was reasonable.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gail P.
02/2014
5.0
plumbing
 + -1 more
We called for an estimate and they arrived the following day. The estimate was a little high, but after seeing all the work that was involved the price was very fair. We had three men working for three days to finish the job. They did a fantastic job, were super friendly and considerate. They cleaned up each day before they left. The day after the job was completed the inspector came out, inspected and stated what an excellent job they'd done. We would happily recommend them and we will use them again if the need arises.
Description of Work: We had several leaks the last few years so decided to over pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Barbara Lee L.
01/2014
5.0
water heater repair
 + -1 more
They were absolutely wonderful. They were so kind, thoughtful and considerate, and I would recommend them to anyone.
Description of Work: They replaced my hot water heater, and did a general inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
VERNON S.
10/2013
5.0
plumbing
 + -1 more
Actually, I stopped by their office yesterday and made an appointment for this morning. A very experienced plumber named John showed up, right on time and finished the job in thirty minutes. I have used this company twice before, once for installing a new water heater and again for repairing an outdoor leak. I was quite satisfied with them from my previous experience, so I really did not expect any problems this time. There were none! The job was a simple one, this time, and involved installing a new wax seal on the toilet in the master bath along with a new supply hose from the shutoff valve to the holding tank. Cleanup was done to perfection and everything was tested and retested. It all works correctly again, with no leaks and no mess to clean. I am a very happy camper! I highly recommend this company, whenever you need plumbing service.
Description of Work: Replaced wax seal on toilet and the supply hose to the toilet tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$101
Jo-Anne W.
06/2013
5.0
plumbing
 + -1 more
We received an estimate a day or two before they were able to commence the work. We purchased a new faucet, soap dispenser and water filter from the company. We purchased the sink strainer from Home Depot at the company's suggestion since their price would be considerably higher. The plumbing under the sink was a complete mess created by the previous home owner. The company's plumber who was sent to do the work basically took the under sink plumbing completely apart and put it back together very professionally. All told they did an excellent job. However, their labor rate charge was higher than we expected. I would definitely use them again but, I would get additional estimates first.
Description of Work: Re-plumbed the kitchen sink including new faucet, soap dispenser, sink strainer and water filter.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Lucille D.
08/2012
5.0
plumbing
 + -1 more
They were wonderful. They were so professional and did such a nice job. I would highly recommend them.
Description of Work: I used Wm F McDonough Plumbing Inc to get a toilet reinstalled in a bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia B.
08/2012
5.0
drain cleaning, plumbing, water softeners
 + 1 more
They are not an emergency plumbing service. That is my only thing I do not like about them. Other than that, they were great. They drained my water heater, clean and unclog every line and pipe. They did an awesome job. If I had any other plumbing problem, I would give them a call. They were there for eight hours and stayed to make sure the job was done. There were two total guys that did the work for me.
Description of Work: I needed them to come out becuse our water softener blew out. The stuff that came out clogged pipes and was just a mess. It was a terible situation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas M.
05/2012
4.0
plumbing
 + -1 more
Called for a estimate first when we got to our condo in FL. We visit about twice a year, so it's always a race to repair/replace quickly before we return. They showed up on time for the estimate and he was very professional. Gave us an estimate for the repairs and scheduled the repair for the next week (which was the earliest they could come back) They returned the next week and performed the work that was discussed with an added "can you look at this while you are here". Work was completed on time and on quoted price. He removed all the debris cleaned up the areas he worked in.(he did put heel marks on the linoleum in the kitchen that we did have to remove ourselves) We will use this company again, and even discussed future work.
Description of Work: They repaired hot, cold and diverter controls that were leaking in the master bathroom and guest bathroom. Replaced freshwater flexible line going into refrigerator ice maker. Installed new kitchen faucet and removed garbage disposal that we did not use and re-arranged waste water lines under sink. Installed new toilet in master bathroom.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$550
Perry M R.
02/2012
5.0
plumbing, drain cleaning
 + 0 more
They are good and reliable.
Description of Work: They did a hose bib in the back of the house as well as one to the pool. They put in a new toilet, and reconditioned the plumbing in the kitchen and bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy W.
12/2011
5.0
plumbing
 + -1 more
scheduled for the next day after I called. Came at the assigned time. Called ahead as I had requested. reviewed all of my concerns before completing the work.
Description of Work: repaired leaky toilet replaced orings in kitchen faucet to stop drip.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
william B.
11/2011
5.0
plumbing
 + -1 more
Very well. Arrived on time, did quality work, left area very clean.
Description of Work: Remove old toilet and assemble and install a new one plus replace shut off valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Roger D S.
09/2011
5.0
plumbing
 + -1 more
They were fine and it is a big company. Their pricing is average and I will use it again in the future. The plumber we had was neat, efficient and tried to find the most economical way to make the repairs,
Description of Work: I used McDonough Plumbing for plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lucille D.
07/2011
5.0
plumbing
 + -1 more
Contacted McDonough and the toilet (a Mansfield )was installed the following day, as per my instructions.The plumber was on time, worked cleanly, and was very professional and courtious. The toilet works well and is water saving. Another plus is that it's made in the U.S.A.
Description of Work: The toilet in the guest bathroom cracked.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Drain Pipe Installation
FAQ
Wm F McDonough Plumbing Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 3:30 PM
Saturday: Closed
Wm F McDonough Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Wm F McDonough Plumbing Inc does not offer free project estimates.
No, Wm F McDonough Plumbing Inc does not offer eco-friendly accreditations.
No, Wm F McDonough Plumbing Inc does not offer a senior discount.
No, Wm F McDonough Plumbing Inc does not offer emergency services.
No, Wm F McDonough Plumbing Inc does not offer warranties.
Wm F McDonough Plumbing Inc offers the following services: Residential and commercial plumbing, air conditioning, water heater, fixture repair and replace, re piping, drain cleaning, remodeling bathrooms & kitchens.