Nautilus Pools Inc

They used my hose to wash off the used aluminum, and just let it run the whole time, instead of turning the water off. I had a water bill of $385! I asked them to pay on the water bill & they refused. When the county inspector came, he failed the cage structurally. They came back two months later to repair, and it did pass the inspection the second time. The initial contract was $4000. Later they said they needed another $390 to connect existing patio roof to pool cage with a beam. I did agree to pay that additional amount. After the second inspection, the inspector said the pool cage should not be connected to the patio roof & to take the beam down. They took that beam down, but have not reimbursed me for that additional charge. They did not repair or patch the areas where the old pool cage was installed. They threw trash in the pool, and made a big mess. When their supervisor came he brought a skimmer and picked up the big pieces, but they used my pool pump against my wishes, to vacuum up what went to the bottom of the pool. Now my pool pump is making a funny noise.

When consulting with owner Pete at time of construction he designed and quoted the entire project with interest and prompt responses. Once the construction was completed and payment had been remitted, Pete personally has stated he wouldn't discuss resolving the problems described. As of this writing Nautilus is firm in their refusal to even reinspect their work notwithstanding independent contractors have explained the problems are design and installation flaws in workmanship.