Just Counters & Other Stuff Inc

Ordered countertops thru Lowe's. Just Counters was courteous and easy on the phone. Guys showed up to measure on time and make their cardboard templates. I had an issue with my cabinet company that forced Just Counters to make extra trips and they didn't mind. There were some scheduling difficulties with them being short staffed but they were upfront and communicated well. Only issue was 1 of the holes for sink faucet was drilled partly into our oversized undermounted sink which prevented us from using the faucet that we had already purchased. We had to use a single hole faucet instead of a 3 hole due to this issue and make a fast trip to home depot so our plumber didn't have to come back. I believe they offered to pay for the extra faucet as I recall. The counters have been in for a year now and still look beautiful. I would use them again

First ? let me say - the end product is beautiful and the kitchen I had always wanted. That being said - it was incredibly painful getting there!!! Here?s the sorted story ? We lived in CT and we were building a home in FL and our builder suggested JCOS so we went with them. As dates became clear and my work schedule got more complicated I purchased a last minute flight from CT to FL in order to select cabinets knowing I was going to be unavailable over the coming weeks. I took three days off work to fly down and back and spend the morning at JCOS selecting cabinets, finishes and hardware. 3 weeks later the owner, Mark Kemeny, calls - he had not written down or recorded any of my choices or decisions. He sent samples up to CT that were the wrong style and finish. I was unavailable, as I expected, for several weeks to drive over an hour away, to a CT Shiloh cabinet dealer. Two weeks later - while at the CT Shiloh cabinet dealer I hear Shiloh is having problems with the style I thought I selected in FL and the CT Shiloh dealer was very forth right about the good and not so good points of Shiloh cabinets, offering excellent suggestions that I ultimately went with - completely changing what I thought was original selection. If I had gone with JCOS suggestions it would have been a disaster. So now we are four weeks late on ordering cabinets, costing more money since we will have to rent a condo as the house won't be ready in time. The owner, Mark Kemeny, is a pleasant enough man but he does not follow through, does not place orders when he says he will, is not focused, will not return calls or emails if there is any hint of unpleasantness, disappointment or trouble. His installers do a really great job, are fine to deal with and Shiloh does make a beautiful cabinet. We when first started working with JCOS I asked about past issues I had seen on the internet , the owner had said a previous JCOS employee had caused all the issues ? orders not placed, or incorrect cabinets, not returning calls etc. The problem is still there in the form of owner ? it is not his employees or installers. So all in all ? a wasted flight, three days of wasted vacation, 4 weeks of condo rental, and a whole bunch of time nagging JCOS and complaining to the builder. Did I change my mind on the cabinets? Yes!!! Did that cause the delay? NO! Am I grateful to the CT Shiloh cabinet dealer and in a twisted way JCOS screw up of not writing my selections down? OH YES I AM!!!!! If I had a ?do over? I would have gone with truly custom built cabinets from a local vendor for the money spent at JCOS.

From the time we walked in the door, we got such personal attention. The countertops were ready when promised, install went without a hitch and they even called afterward to make certain we were satisfied.

The job is complete and I could not be more pleased. I was on a pretty tight budget, so I purchased the "value line" wooden cabinets and laminate countertop. It looks spectacular!!! Far beyond what I was expecting. Everyone who walked into my house was very professional and their quality of work truly impressed me. They were always on time and their attention to every detail right down to the clean up was far beyond my expectations. I have two bathrooms that need new vanities and countertops and I will definitely be calling Just Counters and Other Stuff Inc. when I am ready to have them done. I highly recommend that you call them first for your home projects. You will not be sorry.

kitchen doors went great.2 doors in the bath had to be resized but were completed within the allotted time framed

They came when they said they would. Crew worked quietly and neatly. Returned with the new cabinets on time again the crew did a neat job. They were courteous, helpful and answered questions. We had a few concerns regarding the trim work and it was handled to our satisfaction. They stay in contact through cell and email or house phone whatever was needed. We were unsure of our granite so Natalie took us to the granie yard in Ft Myers to pick out something else. We are thrilled with our seletion and it looks wonderful. Natalie addressed all our concerns and needs. She understood what I needed in the kitchen. They gave personalized service. We are very happy with their work and the personal touch they put on everything. They also keep their word and back up everything they say. Great job Natalie and staff.

We worked with Linda Simmons and could not have asked for a more knowledgeable and friendly person. From start to finish everyone at Just Counters knew what they were doing. This company provides quality work by quality people.

The bath vanity arrived with the laminate grain installed vertical rather than horizontal as contracted. The opening for the refrigerator was measured incorrectly so that the refrigerator stuck out too far from the cabinets on both sides. An island with several angles had the angles wrong so that when you looked at the bottom of the cabinet along side the newly installed floor tile grout lines, it was obvious there was an error in the build. This was only noticed AFTER the tile was installed, so to remove this cabinet and build it correctly would have meant ripping out newly installed floor tile. So the owner came to the home and reviewed the work in question, commiting to make it right. The bath vanity was relaminated along with new doors being built and installed. Extra panels were added to further conceal the refrigerator sides from showing too much. One end of the island was extended on site, relaminated several times, a new door ordered, the granite top had to be recut twice in order to fit the new angles of the island cabinetry. The installers who did this work were professional and did whatever was required to get the job repaired correctly and they did . So now that it is all done and looks terrific, I know that I have a patched install. On the positive side, I commend Just Counters for sticking with a long list of required fixes until all were taken care of. The main point is that quality control in the build was severly lacking. It was an aggravating experience, not what I expected considering the cost. My wife disagrees and feels this was a difficult job to begin with and WOULD use them again.

Countertop had some dents and stains. The company who installed it is no longer existing So we asekd Lowe's, where we bought the countertop. They recommended Just Counters. The rest was very easy.

In February 2011 we contacted Just Counters for a competitive quote to tear out our existing kitchen cabinets and install new ones. We had already received several other quotes, but did not feel comfortable with the vendors. We were impressed with the qualtity of the cabinets and countertops at Just Counters and particularly like the fact that they manufactured all but the cabinet doors (they purchase these from companies that specialize in cabinet doors). Unsure of how we wanted the kitchen designed the owner and several of his employees took the time to visit our home and help us decide on the best options. We put them through three months of indecision and questions before we finally settled on a design. To their credit they were patient and understanding. Just Counters also owns an interest in Granite Enterprises which does granite countertops. The gave us a very competitive quote and had us visit their yard to select the slabs of granite for our countertops. Both Just Counters and Granite Enterprises made us feel good about doing business with them and were very professional . They were also very patient, trustworthy and competitive. Last week they installed the cabinets and granite countertops. We could not be more pleased. The workmanship was excellent the installers very professional. Both companies lived up to their promises and delivered a kitchen that we absolutely love. I highly recommend Just Counters and Granite Enterprises..