Jerry Couture, his son Dan and their installers are all very pleasant, professional, hard working, and clean. Good old fashioned pride in workmanship. We never hire subs and all of our employees are pre-screened. We only hire the best! All of the products we carry are high quality and come with great warranty's. Our goal and our preference is to do things right the first time so that you can contract for the job, go through the process all at once and be done with it. We will work very hard for you!
It was excellent. Communication was great. Good people.
Description of Work: Front door unit a three door locking system
Rating Category
Rating out of 5
Yes, I recommend this pro
tony D.
01/2019
4.0
replacement windows, doors, hurricane shutters
+ 1 more
After receiving detailed quote and waiting six weeks the project started. There are different crews for each installation. We were told that there would be minimal interruption inside the home. Not true, very invasive... doors open all day crew coming in and out and dust everywhere. If we had know ahead of time we would have covered the furniture. One window cracked, and had to wait a couple of weeks to come in. One shutter did not fit as quoted (they blamed the estimator) so we had to have a different model installed. A different crew showed up to install... Inspection failed the first time as there were not enough screws installed in the repaired window. Inspector had to come out again and yet another different crew was late to meet him. Thankfully the inspector waited a half hour for them to show. The company was responsive to remedying the problems, however there was not a specific project manager to speak of.
Description of Work: Impact resistant windows, impact resistant sliding doors and aluminum sliding shutters
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$36,000
L. Rachel B.
05/2018
5.0
replacement windows, doors
+ 0 more
Very professional, courteous, and efficient. Nice people to do business with!
Description of Work: High Impact windows and door installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Jerry C.
11/2017
5.0
replacement windows, hurricane shutters
+ 0 more
The price was competitive and the workmanship was the best. I was so pleased with them that I ordered roll down Shutters from them also. I highly recommend them!
Description of Work: Had impact windows installed in front of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Connie F.
08/2017
5.0
replacement windows, doors
+ 0 more
We had all windows and interior/exterior doors replaced in our home. The house was built in 1987. The Florida weather was not kind to the existing windows/doors and needed to be updated. GJC did a wonderful job replacing so many things. They did the job on-time, did a very professional job, and I would highly recommend them! Our house looks totally new! Thank you GJC!!
Description of Work: Replace all windows and interior / exterior doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adam S.
06/2017
3.0
replacement windows, doors, hurricane shutters
+ 1 more
Everything was fine up to the initial day of the installation. I never got a proper notification on the day of the work. So I had to travel an hour round trip from work to unlock the doors. After that it went pretty good until the inspection. There was yet again miscommunication from their main office on the time frame of the inspection, so missed it. The next time I had to go out of my way to communicate with the inspector to get the time frame situated. The inspection went well and all that was left was the final work and walk thru. I assume that when the final work was to be done that they would clean up after themselves and the windows. But I guess that is only in the Midwest from where I originally lived. I had to pressure wash my lanai from the debris caked on and they left a mess with silicon on my slider door and picture window. The picture window which I spent more on and was a local Florida manufacturer called PGT. There is silicone exposed coming from the trim where the window goes into. Blood was also on the window in a few spots. I am happy with the price of the work but the small things that were missed bothered me. I had to take time to clean up after them having spent hard earned money on the job. This was my first time not using Angie's List on major work done on my house. That won't happen again. Lesson learned. I worked on wiring electrical and internet in houses back in the Midwest and WE ALWAYS left the house as it was presented to us or even better when we were finished for the day or the job was over. There is more to the work then just the job itself. Communication and cleaning up are parts of the work the were off point.
Description of Work: I got new windows, doors and shutters installed
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$14,000
Robin J.
06/2017
5.0
replacement windows
+ -1 more
I would use them again. It took two and a half days. There was a crew that came out to do it.
Description of Work: We had them install hurricane windows and impact sliding doors in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Carla S.
03/2017
5.0
replacement windows
+ -1 more
They were above and beyond all exceptions at every step of the way from the beginning (estimates) to the finished product. We had to go to their showroom to look at the products and we ended up at the wrong showroom, they felt bad we ended up at the wrong showroom. They eneded up paying for our lunch in advance. They were friendly, polite, efficient, clean and quick. I can't say enough about them. When we didn't pass the initial inspection due to a egress window being too small. They replaced the window with a larger window, free of charge. The product is amazing and looks beautiful.
Description of Work: Completely replaced windows in the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Bryan G.
01/2017
5.0
replacement windows, doors
+ 0 more
Service was excellent. Professional, prompt, responsive to all questions and quick to fix even the most minor issue. From the sales call to installation this company was fantastic. They communicated with us before, during, and after the project. I never had to wonder where we were in the process.
Description of Work: Replaced all windows and exterior doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tony M.
10/2016
5.0
doors
+ -1 more
Personnel always arrived when due and were very professional. The work went smoothly and was finished on schedule. The inspector from the county commented that the installers had gone above and beyond when installing and securing the door. I will certainly use the service again for any future work.
Description of Work: Replace front entry door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn G.
06/2016
5.0
replacement windows
+ -1 more
Smoothly except the windows were drilled incorrectly for Naples code and they came and fixed that.
Description of Work: Measured, estimated, ordered, provided permits, installed windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Jeff R.
01/2016
5.0
doors, replacement windows
+ 0 more
After experiencing a very poor performance by another, highly rated window and glass company we selected GJC. GJC prepared a quote quickly and answered all of our questions. The GJC representative was very personable and took the time necessary to discuss all of our concerns and past history. After accepting the quote, the owner of GJC came to measure the door dimensions again and further described the door we would receive and the benefits of the brand they would use, PGT. It took a little longer than we had hoped to get the door but it was custom made to fit the large space and to provide a door that was only 2 panels. The "other" company wanted us to buy a 4 panel door. Installation went very smoothly. The installers were two young men who were friendly and again, took time to answer all of the questions we had. While the new sliding doors looks a bit bulkier that the old doors, it was designed to meet the new building codes in SW Florida. It works as expected and looks very nice.
Description of Work: GJC Window & Glass replaced a very old 2 panel sliding glass door with a new, 2 panel sliding glass door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from GJC Window & Door Co
Thank you very much. First for taking the time to post a review. We are all very busy people in this world and it means a lot that someone would take the time to help us promote our company. Thank you also for affirming that we are doing it right. That's our simple goal. Doing it right involves a lot of people and a lot of steps, from the first phone call, the sales appointment, remeasure, purchase, ordering, receiving, installing, inspecting and post inspection service, we work very hard as a team to coordinate all steps and make this major transformation in your home as simple as possible. And we love hearing we "did it right" thanks for being a great customer. Laury Couture
David L.
12/2015
5.0
replacement windows
+ -1 more
I had 2 windows installed and I was very impressed with the installation process. The 2 guys that did the installation were quick, thorough and left my house spotless. When I had my inspection done the inspector even commented on the great work the installers had done. I love my windows so far and they have really updated the look of my house. I did have a little bit of trouble when it came to the date of installation and there seemed to be some miscommunication between some of the guys at the business. I definitely plan on using them again for future window installations next summer.
Description of Work: Installed 2 windows in the front of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$1,200
Response from GJC Window & Door Co
Thank you so very much for taking the time to review our company. We apologize for the misunderstanding regarding the install date and take your feedback very seriously. Our goal is to "do it right" the first, second and every time. Your candidness helps us see where we need to step up and we have done that. Thank you also for all the positive things you've said about your experience with us and we sure do hope you remember us when you're ready for more!!! Laury Couture
Dave D.
10/2015
2.0
replacement windows
+ -1 more
I was remodeling. Wanted windows done before kitchen. Placed order, paid half and scheduled for 2 weeks later. Night before scheduled installation called to say windows not received. 2 weeks later I called on Friday at noon, left message for an update. Monday called and said it would be 2 weeks. Mrs. Couture said they "dropped the ball one me."
Description of Work: Replaced 2 windows
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Response from GJC Window & Door Co
Hello Mr. [removed member info], I'd like to say thank you for the review. Even though it isn't a positive one, feedback is always welcome. I'd like to say that you are absolutely correct in that I dropped the ball on this order. Initially, when I read this review, I couldn't recall this project, but I looked in our database and found that we had sold you two windows exactly 1 year ago yesterday, the 10th of November. I looked through all of the paperwork and I found that on November 11, 2014 I sent in an order for two impact rated horizontal sliding windows. And then I saw that on December 8th, I confirmed that order. Because it was so long ago, I am piecing together what these documents mean. I surmise that I sent in the order immediately, and somehow between my sending it, and the vendor receiving, or responding there was a disconnect. When we send an order to our vendor, the next step is to check back for confirmation. I clearly missed that step. And because I missed it, you ended up waiting an additional 2 weeks for your product. What should have been completed in 4 weeks, actually took 6. Impact windows have a 4 week lead time, therefore, we wouldn't have scheduled for two weeks later, but it was a long time ago and details fade. All of that being said, we strive for excellence. As a small business in a very competitive market, a company must work very, very, hard to meet the highest standards. Unfortunately, perfection is very elusive. I made a mistake. Although I can't recall our conversations, knowing who we are as a company, I'm certain that we handled it professionally. One thing we are always certain of, is that we never mislead our customers. When we make a mistake, and that's really not often, we own it. We take responsibility and we learn. That's why feedback is so important. What makes me really feel bad is that you have lived with this for a year. Again, I am very sorry that you were inconvenienced by my error. We wish you the best. Laury Couture, owner GJC Window & Door Co
Elaine L.
10/2015
5.0
replacement windows
+ -1 more
I purchased a special deal through Angies List. We added more windows to the special deal which ended up to be a very good price. The installers were great-very professional and punctual. Everything was cleaned up before they left.I would definitely reccommend them to anyone who is thinking of getting new windows.
Description of Work: Replaced all existing windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Joanne S.
05/2015
5.0
replacement windows
+ -1 more
From the first contact, GJC was courteous and helpful. They responded quickly to our need for an estimate for window replacements on a potential townhome purchase. We felt that their pricing and ability to do the work within the required time were both excellent. Unfortunately, we could not reach an agreement with the owner and did not finalize the purchase. I would certainly call them first for any future window projects.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,000
Response from GJC Window & Door Co
Don't forget us when you do buy that perfect piece of paradise! Laury Couture
Dan G.
05/2015
5.0
hurricane shutters, replacement windows
+ 0 more
This contractor was superb beyond all expectations. All crew members were professional and polite. The fact that everyone was an employee of the company rather than a contractor was reassuring, and one could see that they are proud of their work. Although this was a two-day job, they left the house broom clean after the first day and then again after the work was completed on the second day. The icing on the cake was when the permit inspector came by after all work was completed and said, "You are very fortunate to get such a good and clean installation - I have seen some really bad ones".
Description of Work: replaced all existing windows & sliders with hurricane resistant ones; replaced front and garage exit doors; built screened enclosure at front of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Bob M.
03/2015
5.0
doors, replacement windows
+ 0 more
Called for an estimate and Gerry, the owner, came out and measured everything up and explained to us the difference between brands. He also gave us his opinion on what he felt was best. Very low pressure, and in fact meeting with him was a pleasant experience that I cannot say for that for the other two proposals we received. We then went to their showroom/office to view the windows. While their we met Gerry's wife Laurie, and the office staff. All were very pleasant and attentive to what we were asking. If they did not have an answer they didn't make one up but instead checked with the manufacturer and got back yo us promptly, GJC was not the least expensive but we felt they would be the best for us. They came and installed when they said they would and they did professional work and did it in a timely manner. All the workers were personable and you could tell they new what they were doing. When they were done they cleaned up and hauled everything away. We couldn't be happier with our choice to go with GJC.
Description of Work: Installed energy efficient, impact rated windows on entire home, replaced garage man door with an impact rated door, installed 4 roll down shutters on lanai and front entrance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia J L.
11/2014
5.0
replacement windows
+ -1 more
They were excellent all the way around. Any minor issues that came up were handled immediately.
Description of Work: They installed new energy saving windows on my entire home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan M.
10/2014
5.0
replacement windows
+ -1 more
Did an outstanding job. Had to modify to make it work. Installers were great sticking with it and making it right.
Description of Work: Replaced front door and put in 2 sidelights.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,318
Mary D A.
09/2014
4.0
doors, replacement windows
+ 0 more
All went well during installation, and the cost of the project was paid in full. They said they had to come back to fill the holes drilled into the frame. I called them to schedule this work to complete the project. They arrived, did the work and left without saying a word. They filled the holes with a brown filler which were not flush with the white frame surface, but well below flush. I had to add my own filler, then sand flush so I could paint the frame. I would expect that the filled holes should have filled completely and sanded flush so I only had to paint the frame.
Description of Work: GJC installed a new fiberglass Proplast door and frame from my master bathroom to my pool area.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$750
James S.
08/2014
4.0
doors, replacement windows
+ 0 more
They were very responsive on coming out for quoting, however the owner went on a missionary meeting which delayed the process by a couple weeks. Once they were back I requested knobs and locks which delayed things some more. The installation went perfect and I am very pleased with the result
Description of Work: Installed 2 new doors -1 inside and 1 out and changed handles and locks on all other lockable doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Response from GJC Window & Door Co
Thank you [Member Name Removed], It was a pleasure working with you. Laury Couture
Jeannine O.
06/2014
4.0
replacement windows
+ -1 more
They were very professional and prompt but I felt the price was quite high for the amount of glass
Description of Work: Quote on replacing sliding glass
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from GJC Window & Door Co
I'm sorry but I do not believe you are reviewing the correct company. We do not have your name or address in our database. Please check your records and update your review. Thank you very much. Laury Couture
Gary H.
09/2013
5.0
doors, replacement windows
+ 0 more
Before you try anyone else give GJC window and door a call. Excellent work and very nice people.
Description of Work: Installed 7 hurricane windows and 2 hurricane doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,400
Kimberly P.
06/2013
4.0
replacement windows
+ -1 more
We originally scheduled them to be at our house on April 22. When we called to find out what time, they told us that unfortunately the windows were not ready yet. They told us they would let us know when they could get there. They came in almost two weeks late. That was not GJC's fault, though. When we finally knew they would be here on 5/3, we took the time off and were ready first thing in the morning. They were a little late getting to our house. They told us our car broke down. When they arrived, they got right to work. Around 5 pm, the windows were finished. They looked great. They cleaned up and re-installed our blinds. When Gerry asked for payment, we offered the credit card that we had gotten for this job. He told us they no longer offered the service and he would give us until Monday to come up with the money. On Tuesday, they came back to us that they got a new credit card service and would now take our card. All in all, it worked out great, but we were on edge about the credit card issue for the whole weekend.
Description of Work: We originally contacted them about a total of 8 windows and a sliding glass door. We ended up having 7 windows replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,500
Response from GJC Window & Door Co
Thank you [member name removed] both for the work you entrusted to us as well as your review. We are very thankful that you would use us again as well as recommend us to others. We rely heavily on Angie's List and the interesting thing is that we never sought them out. We had customers write in long before we became members and we were excited to learn that our reputation could be learned by a few clicks of the mouse. Our goal is always to provide the best product at the best price with the best company performance. We are very disappointed when things don't go 100%. Some things are definitely out of our control but as you know, when you want to do your best, even those things are disturbing. Thank you for your grace and understanding. You mentioned the credit card issue as having caused you distress. I am very sorry to hear that. Unfortunately we never discussed your payment plan beforehand and you are correct in stating that we closed our processing account. Most businesses will tell you that this is a convenience offered to customers however, they raise operating costs and in such a competitive industry when people want the best for the lowest cost, we chose to eliminate them and their multitude of fees. It proved to be a bad choice at an even worse time as it ended up affecting one of our customers. We were pleased when Jeff offered to take cash against the credit card but it didn't make us feel any better. So our response was to immediately open another processing account. I'm happy we were able to work everything out in the end but feel badly that you were caught up in the middle of so many unfortunate snags. Thank you again for your kind words and we appreciate your feedback. What better way to know what people think! God bless you both. Laury and Jerry Couture
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Service Categories
Windows,
Doors,
Hurricane Shutters
FAQ
GJC Window & Door Co is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
GJC Window & Door Co accepts the following forms of payment: Check,Visa
Yes, GJC Window & Door Co offers free project estimates.
Yes, GJC Window & Door Co offers eco-friendly accreditations.
No, GJC Window & Door Co does not offer a senior discount.
No, GJC Window & Door Co does not offer emergency services.
Yes, GJC Window & Door Co offers warranties.
GJC Window & Door Co offers the following services: Replacement Windows, Impact Windows, Hurricane Shutters & Entry Doors, Sliding Glass Doors, & Lanai Enclosures.