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Total Pro Appliance Repair

Appliance Repair

About us

If you are looking for an appliance repairman that you can trust, Total Pro is the company you want to call. Total Pro is different from other repair companies because all the work is performed only by Tony Fierro, the owner. There is security in knowing who will arrive at your home to fix your appliance. Also, because this is a small owned business, operating costs are less - therefore repair charges are less. The service call charge is $39.00. This charge is for traveling to your residence and diagnosing the appliance. Should you choose to repair your appliance, the service call is free. The labor cost to repair most appliances is $100.

Business highlights

13 years of trusted experience

Services we offer

Dishwasher Repair, Refrigerator Repair, Range & Oven Repair, Washer & Dryer Repair, Microwave Repair.

Services we don't offer

Total Pro Does Not Install Appliances or Sells Parts Directly.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-11 of 11 reviews

Mary S.
04/2018
5.0
appliance repair
  + -1 more
They did an outstanding job! They are very professional
Description of Work: interior and exterior painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

David J.
07/2017
5.0
appliance repair
  + -1 more
Fixed code issue. Very fair and explained issue.
Description of Work: Repair maytag washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Donna A.
04/2017
5.0
appliance repair
  + -1 more
Tony arrived on time, showed me what the problem was, and fixed it. His prices are very responible. I would definitely use him again and I highly recommend him.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken L.
01/2017
5.0
appliance repair
  + -1 more
Total Pro (Tony) diagnosed it as a bad switch...replaced all three and it has been working fine since. In addition, Tony identified a problem with the vent flap..it was not opening and therefore not venting. So he helped me disassemble the vent pipe and make sure the pipe did not interfere with the vent flap. I would highly recommend Total Pro --- knowledgeable, professional and half the cost of other services like GE, Whirlpool, Samsung
Description of Work: We were having an intermittent problem with our microwave not starting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106.47

Donna W.
01/2017
1.0
appliance repair
  + -1 more
throwing out food......hire a real GE repair person
Description of Work: came out last week, now my food is spoiled.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Response from Total Pro Appliance Repair
I was called to their home because they heard a loud noise coming from their refrigerator. When I arrived the noise they heard was no longer heard and the refrigerator was operating normal. It was unfortunate the refrigerator was acting normal when I arrived but sometimes that happens and you can not fix something that is not broke at the time. I stated to the owners that sometimes a fan that is going bad might get noisy but did not recommend replacing it. I received an irate message from the customer at 9;30 pm a day later demanding their money back because their refrigerator stopped working which I gratefully refunded but was not giving the opportunity to go back to their home and fix the problem. I have been doing appliance repair for seven years and this is the first time I had a customer react like this. I try my best to help and repair appliances in this community and I think the people here are wonderful but there are some exceptions.

Ronald M.
11/2016
5.0
appliance repair
  + -1 more
I used Total Pro to replace the ice maker on a GE refrigerator at my son's house, and used him a second time when the evaporator on my Whirlpool refrigerator iced up. I could not be happier with the work performed and the quality of the work, and how reasonable the pricing is. Tony also saved me $600 on my refrigerator repair by providing me, on his own time, with information to get the work done by Whirlpool due to the defective evaporator. Anyone would be wasting their time and hard-earned money by using anyone but Total Pro. Simply the best!
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rae D.
11/2016
5.0
appliance repair
  + -1 more
Tony suggested a new machine as the cost of repair would be about the same.
Description of Work: Repair shaking washing machine spin cycle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.95

Andy D.
10/2016
5.0
appliance repair
  + -1 more
Problem fixed, noted that it may be temporary and parts may be worn, but got us working again and buys us time before a replacement may be needed. Very professional/courteous. Look forward to future service needs with this outfit. Owner/operated which is a big plus in my book.
Description of Work: Washer service for loud noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Heather B.
10/2016
5.0
appliance repair
  + -1 more
I originally called Tony because the cup in our washer wasn't draining, and our dryer wasn't drying the clothes. After inspecting the washer he determined that the cup wasn't working perfectly, but that it wasn't really affecting the washer itself. He said he could order a replacement for the cup but that it wasn't necessary at this time. I am very grateful that he gave me the option and didn't just start ordering things and charging me for things that aren't necessary at this point. He also cleaned out the rubber seal of the washer and didn't charge me for that. For the dryer, after troubleshooting what could potentially be the problem he provided an adequate solution and referred me to a dryer vent cleaner that can help me further. He did a great job and was very knowledgable and kind. I highly recommend him to anyone needing some repairs on their appliances.
Description of Work: Tony came out to service our LG washer and dryer. He did a wonderful job and explained everything he was doing so I could follow along.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Joe P.
09/2016
5.0
appliance repair
  + -1 more
Very professional and repaired oven in a timely and at a reasonably priced rate. Would use total pro again on any appliance that I have.
Description of Work: Replaced door panel on whirlpool oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rita R.
09/2016
5.0
appliance repair
  + -1 more
I received a quick appointment. Tony Fierro the technician arrived on time and figured out what was wrong right away.
Description of Work: Replaced washer drain pump .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

    Contact information

    186 Clay Gully Trail, Ponte Vedra, FL 32081

    http://www.totalproappliancerepair.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Total Pro Appliance Repair is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Total Pro Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Total Pro Appliance Repair does not offer free project estimates.
    No, Total Pro Appliance Repair does not offer eco-friendly accreditations.
    No, Total Pro Appliance Repair does not offer a senior discount.
    No, Total Pro Appliance Repair does not offer emergency services.
    Yes, Total Pro Appliance Repair offers warranties.
    Total Pro Appliance Repair offers the following services: Dishwasher Repair, Refrigerator Repair, Range & Oven Repair, Washer & Dryer Repair, Microwave Repair.
    Total Pro Does Not Install Appliances or Sells Parts Directly.

    Contact information

    186 Clay Gully Trail, Ponte Vedra, FL 32081

    http://www.totalproappliancerepair.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM