About us
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
4.610 Reviews
Showing 1-10 of 10 reviews
Kadie F.
06/2024
heating & air conditioning/hvac
 + -1 moreGreat service. Techs always go the extra mile.
Description of Work: Had maintenance done
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Yes, I recommend this pro
$100
L B.
03/2024
heating & air conditioning/hvac
 + -1 moreRobert Prince was my technician. He was so polite, respectful, and considerate. His workmanship was excellent and he thoroughly cleaned out all the leaves that had slipped past the screen over my compressor. Then he explained all the things he checked on the inside and outside units and explained that all the readings were right where they should be. So I was assured that my system was functioning well. He was great!!
Description of Work: annual maintenance
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Yes, I recommend this pro
$155
Kumar S.
09/2022
heating & air conditioning/hvac
 + -1 moreI have used Creeks Air for 2 years, have a maintenance plan on our rental property and had them out at least 4 times in the past month at our new home. Called them up since one of the units wasn't working and they sent someone out and was told the capacitor needs to be replaced. I got a call from Jen saying that I needed to call back and make payment in 5 minutes if not they will need to reschedule my appointment. I had informed her that I needed 20 mins since we were at my wife's OBGYN appointment but It was their "policy" and the Tech left without fixing anything. It's summer in FL and we hadn't had AC for 2 days by then. I'm a customer for 2 years with 2 properties currently serviced by Creeks Air, this is the 4th time they've been at my house servicing my 3 units in the past month. When I needed them to do the right thing it didn't happen so I've lost confidence that they'll be able to help me in the future. As a new customer I would look elsewhere...
Description of Work: HVAC Repair, used over 10x times
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$150
Judith J.
08/2020
heating & air conditioning/hvac, air duct cleaning
 + 0 moreWe have had excellent repair service by Creek for several years. Technicians were always knowledgeable, efficient and courteous. One time when a regular technician was not available, we were fortunate to have the work done by Ken, the service manager. His expertise, diligence and patience were impressive and made me confident in the company's management as well as its technicians. He answered all my questions and got our equipment running again on a very hot day. When the time came to replace our aging system, I did not even consider another company. My request for a total replacement estimate was quickly and efficiently met by a visit and helpful discussion with Ric. The installation was scheduled in a few days and was performed by TJ and Max in the competent and courteous way I had come to expect from Creek, They worked very hard for a full day, answered all my questions and left the work site spotlessly clean with all traces of the old system totally removed. It is a pleasure to recommend Creek without reservation as an excellent and reliable company with well trained, competent and courteous people who are very easy to work with,
Description of Work: HV/A/C replacement
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Yes, I recommend this pro
$6,400
Dan M.
02/2019
heating & air conditioning/hvac
 + -1 moreRic in sales was right on time for appointment. Gave great info, fair prices, no pressure. Max and Alonzo showed up within 3 minutes of set time. They worked very well together and had everything switched out in good time. They were nice guys and worked diligently. Amy e-mailed invo8ces and warranty aperwork right away. A very good experience from everyone at Creeks Air. I would highly recommend them to others who need a new system.
Description of Work: Replacement of downstairs heat pump
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Yes, I recommend this pro
$4,300
Response from Creeks Air Conditioning & Heating Inc
Matthew M.
09/2017
heating & air conditioning/hvac
 + -1 moreVisit went great... tech showed up when promised and solved our problem quickly. he also demonstrated to us which part was bad and tested it in front of us so we could see what was wrong.
Description of Work: Our A/C unit was not cooling... running, but the compressor would not turn on and produce cold air. We had another company come out to perform/diagnose the repair and they determined that our compressor was bad and either needed replacement ($2500 -/+) or the suggested due to the high price of repair that we would be wiser to fully replace the entire unit that was installed only 7 years ago. They sent another guy (salesman) who agreed upon the whole unit replacement and estimated $6-8K for replacement. I called Creek's A/C service, recommended by a general contractor friend of ours, to come give us a second opinion. The poor tech from Creeks was shocked (literally) when he turned the breaker on and touched the a/c unit casing... the previous tech unwired our compressor and left the wires hanging and touching the metal housing... SUPER DANGEROUS! After his shock experience, he diagnosed that the unit had a bad capacitor. $220 vs. $2500-8,000... wow!! what a savings! He made a small recommendation on our duct work and offered to comeback with the proper materials to make the fix. An honest service man is worth a million dollars... we will certainly call back the team from Creek's A/C anytime we need help!
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Yes, I recommend this pro
$220
Response from Creeks Air Conditioning & Heating Inc
Mathew T.
09/2017
heating & air conditioning/hvac
 + -1 moreThe entire team was very professional and punctual. Ric Renfro (supervisor) who came over first to give us an estimate was honest and did not beat around the bush. TJ and Alonzo were the installers and I couldn't speak highly enough of their professional attitude. They worked hard to get both units installed in one day while it was raining. The office crew is also quick to pick up the phone and respond to emails. On another note, I had gotten estimates from another company and was pleased by Creeks offer.
Description of Work: I had Creeks install 2 new Carrier airconditioning units at our house.
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Yes, I recommend this pro
$9,500
Response from Creeks Air Conditioning & Heating Inc
Linda S.
07/2017
heating & air conditioning/hvac
 + -1 moreThe drain got plugged up and I called them it seems it was a clogged drain so he was going to walk me thru fixing it. I am not real handy with tools so he came out and fixed it and did not charge me what he told me it would be because it was a holiday weekend. They installed our HAVC system , they are great to work with. They came ealrier than they said they would.
Description of Work: Fixed plugged drain in A/C system.
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Yes, I recommend this pro
$150
paige W.
03/2017
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Creeks Air Conditioning & Heating Inc
Tracie B.
06/2013
heating & air conditioning/hvac
 + -1 moreMy tenant called me and advised that "The AC Unit is Broken" and he thought the whole system would need to be replaced. The unit is approximatly 10 years old and I thought he was right in his assumption. I contacted Creeks Air Conditioning & Heating and told them what the tenant told me. The professional & polite person on the phone arranged for the AC Tech to accomodate my tenants schedule to gain access to the property. The Tech showed up on time and quickly diagnosed the issue, immediatly contacted me and told me what the technical issue was and offered a solution. AC problem fixed- tenant happy ! What more can I ask for. THESE GUYS ARE HONEST !!!! and professional .
Description of Work: Repaired AC Unit
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Yes, I recommend this pro
$200
Response from Creeks Air Conditioning & Heating Inc
Contact information
51 Hudson Way Suite 1, Ponte Vedra, FL 32081
http://www.creeksair.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Gas Logs
FAQ
Creeks Air Conditioning & Heating Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Creeks Air Conditioning & Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Creeks Air Conditioning & Heating Inc does not offer free project estimates.
Yes, Creeks Air Conditioning & Heating Inc offers eco-friendly accreditations.
No, Creeks Air Conditioning & Heating Inc does not offer a senior discount.
Yes, Creeks Air Conditioning & Heating Inc offers emergency services.
No, Creeks Air Conditioning & Heating Inc does not offer warranties.
Creeks Air Conditioning & Heating Inc offers the following services: Residential & Commercial - Repairs for heating & air conditioning, New Construction installations, replacement of existing systems, Maintenance, ductwork design, ductwork modifications & replacements, duct cleanings, dryer vent cleaning, Thermostats, Indoor Air Quality, Whole house dehumidifiers, Filters, Refrigeraion, Mini splits, gas fireplace logs and gas piping, pool heater repairs and installations,
Insulation
Contact information
51 Hudson Way Suite 1, Ponte Vedra, FL 32081
http://www.creeksair.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM