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TREE MASTERS, INC

Tree Service, Lawn Irrigation

About us

Locally owned since 1990. Certified Arborist. 8-10 employees. All employees have full background check. Workers Compensation and General Libility. Free Estimates. Serving Jacksonville and its Beaches. Trimming, Removal, Planting, Debris Haul Off, Stump Grinding. No subcontractors! All work is done by company employees.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Trimming & Removal. Fertilization. Crane Service. Chipper Service. Stump Grinding. Debris Haul Off.

Services we don't offer

Lawn Service, Firewood, Demo Work.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard

Reviews

4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
6%
3
6%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 1-16 of 16 reviews

James S.
07/2023
1.0
tree service
  + -1 more
I didn't use their service because they wouldn't return a phone call but Shane, the person they eventually recommended completed half the job, took partial payment and disappeared. I would not use this company for any service if the people they recommend are this unreliable.
Description of Work: Tree trimming, tree and stump removal.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Bill K.
12/2017
5.0
tree service
  + -1 more
Professional Crew. All went well!
Description of Work: Remove tree saverely damaged by storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Bill K.
09/2017
5.0
tree service
  + -1 more
As planned
Description of Work: Took down tall dead pine tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Brad B.
02/2016
1.0
tree service
  + -1 more
I called on Thursday and spoke with the owner, John, who said he would come out the following Tuesday to provide an estimate. He never came out or called to reschedule/explain.
Description of Work: nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Pamela C.
12/2014
3.0
tree service
  + -1 more
unknown
Description of Work: I did not use this service as it was a very high price compared to others.

Rating CategoryRating out of 5
value
2.0


Gwen C.
11/2014
5.0
tree service
  + -1 more
feedback left for wrong vendor.
Description of Work: Nothing. Gave feedback to wrong vendor. Cannot comment on these folks.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary H.
10/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Came out for consultation on various trees. Provided detailed instructions on how to care for the ailing trees. Very pleased he did not recommend expensive removal at this point.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith D.
07/2012
5.0
tree service
  + -1 more
I liked them very much, they did a great job. They were very nice when they came, they didn't charge me much. They were excellent.
Description of Work: They came and jut did some maintenance on some of my trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John H.
08/2011
5.0
tree service
  + -1 more
The owner was very knowledgeable but the crew was a little dicey. They were fine though, maybe a little rough around the edges. It was several years ago, so they may be fine now. The owner is an arborist and he came out to give me an opinion. He is a very nice fellow. They were good. The price was fair and competitive. Overall, they did a great job.
Description of Work: They came out and did tree service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam F.
12/2010
5.0
tree service
  + -1 more
I was in a rush to get the job completed and they came quickly to quote and complete the work. The price was great considering that I had a tree in the back of my lot that was challenging to get to and had to be brought down carefully to avoid several obstacles. The only thing that bothered me was that they did drop the tree and smash up a couple of small flower bed pavers that I would have moved myself had the guys told me they were in the way. No big deal though because they only broke a couple of the pavers that were only worth a couple of bucks a piece. They did a skillful job to miss all of the important things that I asked them to avoid. They cleaned up professionally and completed the job in a very quick manner. Overall I was very pleased.
Description of Work: Removed 2 very large pine trees and several small native palms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Antoinette N.
10/2008
5.0
tree service
  + -1 more
They were punctual, did a great job, cleaned up the site and ground the stump. Excellent job.
Description of Work: Removed tree after tropical storm showed it to have loose roots.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

COLLEEN S.
05/2007
5.0
tree service
  + -1 more
We were so relieved to have them take that big, old, oak tree away. The darned thing was leaning on our house. The crew came in a very timely fashion and got right to work. The Tree Masters really know what they are doing, I guess that is why they are called the Tree Masters. I would definitely recommend them to my friends.
Description of Work: Tree Masters cut down 3 of my trees. It took them about 2 to 3 hours to cut, grind, and remove the debris from my maple, water oak, and plum trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DONNA K.
05/2007
4.0
tree service
  + -1 more
Tree Master did a pretty decent job of cleaning out and pruning my trees and yard but they could have done much better. They left a large dead limb hanging on one of my trees. I was not totally satisfied with the price as I feel they could have been a little less expensive. Next time, I will look a little more into the competition. I doubt I will use them again.
Description of Work: Tree Master thinned and pruned 2 large trees, 1 Palm tree and 2 bushes. They also cleaned out brush and took away the refuge. They did this all of this in 2 hours.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,500

Response from TREE MASTERS, INC
Dear HomeOwner: We apologize for the branch being left in your tree. Please call our office whenever you feel the job is not complete and we will rectify the situation as quickly as possible. We rely on and take pride in our reputation and work ethics. Our company appreciates your comments and your review. Regards, Tree Masters Inc

SYDNEY M.
05/2007
5.0
tree service
  + -1 more
This company did a wonderful job. Out of all of the trees that got moved and planted only 1 died. They showed up on time and they were very professional in making sure that they planted them exactly where I wanted. They informed me on how to care for them at first as well.
Description of Work: They planted 6 palm trees. They also moved 4 palm trees from my mother's house and replanted them in my yard. The workers were done in 2 days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

SYDNEY M.
05/2007
5.0
irrigation systems
  + -1 more
They did a wonderful job doing this project. There were no uncovered holes when they were done. The water system has been excellent besides needing to be adjusted every once in awhile. They showed up on time and the project took them about 2 days. They have called me many times since it was completed to make sure that I am still happy with it. I also thought that the price was fair.
Description of Work: They installed a water sprinkler system that included 28 heads throughout my entire 60 x 300 yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

BOB S.
09/2006
2.0
tree service
  + -1 more
John came out and quoted the job. Then, he was reluctant to send a crew out to perform the work because he had no other jobs in the area. When I finally pressured him to meet his commitment, he sent a crew out who lacked the proper equipment to complete the job.
Description of Work: Trim Trees.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$600

Response from TREE MASTERS, INC
Dear HomeOwner: Please accept our apology in the delay of scheduling your job. I am not aware of the exact timing, however, September is directly in the middle of hurricane season. There are times when our company is willing to give special pricing to homeowners that are willing to wait for their tree care in order for us to take care of homeowners that need immediate help or their trees are in a dangerous position. I think this was one of those situations. I have heard him do this a lot during tropical storms and hurricane season. Again, please accept our apology for not taking care of this in a timely manner. Regards, Tree Masters, Inc

    Contact information

    512 RUTILE DRIVE, Ponte Vedra Beach, FL 32082

    WWW.TREEMASTERSINC.NET

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service,
    Lawn Irrigation

    FAQ

    TREE MASTERS, INC is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    TREE MASTERS, INC accepts the following forms of payment: American Express,Check,MasterCard
    Yes, TREE MASTERS, INC offers free project estimates.
    No, TREE MASTERS, INC does not offer eco-friendly accreditations.
    No, TREE MASTERS, INC does not offer a senior discount.
    Yes, TREE MASTERS, INC offers emergency services.
    No, TREE MASTERS, INC does not offer warranties.
    TREE MASTERS, INC offers the following services: Trimming & Removal. Fertilization. Crane Service. Chipper Service. Stump Grinding. Debris Haul Off.
    Lawn Service, Firewood, Demo Work.

    Contact information

    512 RUTILE DRIVE, Ponte Vedra Beach, FL 32082

    WWW.TREEMASTERSINC.NET

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM