Response from Kingfish Pest Control
We are sorry to hear that you weren’t completely satisfied with our $199 vapor barrier installation deal purchased 09/09. When you originally called in you requested an extra upgrade to a thicker plastic at no additional charge due to your crawlspace being 300 square foot and our deal covering 1000 square foot. We don't normally oblige those types of requests, but in this instance we made an exception. Our service specialist made a trip out to install your vapor barrier on 09/15. After he described what he would be doing you decided that you wanted more of an encapsulation type service. Our service specialist quoted you a reasonable price for this upgraded service and offered to apply your $199 purchase toward the price of the upgraded service. You requested we credit $400 towards the upgraded service, eventhough you only spent $199 on the vapor barrier deal. I would like to apologize for the inconvenience, but we can only give you credit for the money you actually spent on the Angie's List deal. Since 1984, we’ve been committed to 100% customer satisfaction, and have been fortunate enough to have performed thousands of successful vapor barrier services like this one. Our outstanding service has garnered us over 1500 A+ online reviews. Again, we apologize that we didn’t exceed your expectations in this instance. Thank you. –Inspect-All Services Management, (770) 483-2420