Response from Kingfish Pest Control
Thank you for reviewing our company. As the quality assurance manager overseeing your concern, I am here to help. After reviewing your account, I am able to confirm that you kindly purchased one-time rodent trapping service. During the initial visit, a permanent rodent exclusion service with a no obligation estimate was recommended to correct the rodent infestation at your home. As you probably know, wildlife can be tricky, but our track record shows that we’ll work hard and likely solve the problem. Our experienced and state-registered inspector's intention was simply to assist you in solving your problem after fully examining your home. That said, we take your review and all other feedback very seriously and use it to improve our overall service support in the future. Since 1984, we’ve been committed to 100% customer satisfaction, and have been fortunate enough to have performed thousands of successful rodent control services like this one. As evidenced by over 2,000 A+ online reviews about our company, customer service is paramount to us. Again, we apologize that we did not exceed your expectations in this instance, but we appreciate your feedback and sincerely hope to earn your business in the future. –Inspect-All Services Management, (770) 483-2420