They began as two very confident men who instilled a great sense of relief when Steven came over to talk to us about selling our home. Steve said he would be in touch later that day to provide us with a mortgage lender he was friends with who would be able to put us in contact for a new home loan. That was the last time we heard from them. Steve hadn't told us, but instead of taking time to go over the listing info and put it up on various real estate websites, he disappeared! We had to chase him down to later find out that he was at a business convention in Arizona. The listing went up and we were aghast at the incorrect information on there, they had pulled outdated photos from a previous listing with another realtor, they listed taxes as $40,000 a year (!!!), and in the description of the home they simply listed directions from the office to our house. We tried contacting them to let them know what was happening and after multiple attempts I got a text message from Steve saying that he and Jay would be happier if we just signed the release forms and looked for another realtor. I am disgusted by this man's lack of professionalism and glaring lack of effort.
Description of Work: Steven Lucca of West Hartford and his assistant Jonathan (Jay) Holmes agreed to sell our condo in Plainville, to be in touch with us twice a week, and to help find us a mortgage broker to secure a loan for out new home.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$6,750
Chakradhar G.
10/2013
5.0
real estate agents
 + -1 more
Matt Miale and Bennett Forrest were great at educating us with market research and the buying process. They understood our needs and preferences and helped us find a great place!
Description of Work: Sellers agent, helped with home purchase
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Stephanie T.
01/2013
5.0
real estate agents
 + -1 more
She was great. We are looking to purchase a new home and planning on using her again.
Description of Work: Mildred Giordani- Plummer is an agent for KELLER WILLIAMS REALTY and helped us with finding and purchasing our current home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca T.
09/2012
5.0
real estate agents
 + -1 more
I found a house I wanted to buy. After researching brokers, I selected Adam and have been very pleased.
Description of Work: Adam Paragone of KW Realty in Hartford, CT is an excellent broker. I have enjoyed working with him and highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie T.
07/2012
5.0
real estate agents
 + -1 more
She was amazing and great and I have no complaints. She was proactive and very professional. I think she was my sixth or seventh real estate agent and she's the one who finally found a house for me.
Description of Work: I used Keller Williams Realty real estate services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ryan F.
08/2007
5.0
real estate agents
 + -1 more
Dan McCarthy was wonderful! Before we arrived, he sent us very useful relocation packet as well as multiple emails consisting of properties for sale. We are a retired couple who were not sure where we wanted to go. Dan did a great job helping us find the perfect home in the perfect neighborhood. He even sent us information on Tampa and Orlando (our other options). He picked us up at the airport and we had a great conversation on the ride home. He definitely is a person who listens to our wants and needs and made things happen. We planned on looking for a week, but within 3 days of being in Jacksonville, my wife and I not only found the home of our dreams, but a new great friend! There was never any pressure. He is an expert in the business and knows the market better than anyone. There is no one else in the market who can give you the attention and honesty Dan did.
Description of Work: Dan emailed us properties via email. Mailed us a relocation packet. We talked multiple times on the telephone. He picked us up at the airport (though we had rented a car - he wanted to make sure we knew where we were going and made it there safely). He helped us find a safe/conveniently located hotel. He drove us around and showed us properties and neighborhoods throughout Jacksonville. Dan Helped us find our dream home. He found us a better financing option than our previous lender. Walked us through inspections (including a brand new A/C unit from the seller). He helped us negotiate a great deal. I cant say enough...Dan did a fantastic job, everything I would want from a Real Estate agent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Contact information
200 EXECUTIVE WAY STE 106, Ponte Vedra Beach, FL 32082
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Service Categories
Real Estate Agents
FAQ
KELLER WILLIAMS REALTY is currently rated 4.9 overall out of 5.
No, KELLER WILLIAMS REALTY does not offer free project estimates.
No, KELLER WILLIAMS REALTY does not offer eco-friendly accreditations.
No, KELLER WILLIAMS REALTY does not offer a senior discount.
No, KELLER WILLIAMS REALTY does not offer emergency services.
No, KELLER WILLIAMS REALTY does not offer warranties.
Contact information
200 EXECUTIVE WAY STE 106, Ponte Vedra Beach, FL 32082